Best Practices for Backup Agent

Always Test and Install the Latest Agent Versions

It is always a good idea to use the latest agents released for Windows, Linux, and Mac. New versions not only contain new and updated features, but also stability, performance, and security enhancements. You can create a new build for the latest version from Downloads, test it in your environment from the sandbox, and once a new release is approved, click the Make Public option so deployed copies of Backup Agent are automatically updated the next time they start a backup or restore.

To make sure Automatic Updates are enabled, click the Gear icon in Downloads, and make sure the option to Allow Automatic Updates is checked.

Use Cloud Storage for All Important Backups

If you work with regulated data like medical records, sensitive data like legal or accounting, or want to make sure any data you are backing up is using the best security against disaster/malware, then you must back up to the cloud. You can create local backups to a network share and the cloud, in a single pass, using our hybrid backup technology or you can back up directly to the cloud. The cloud helps protect your backups from malware or a bad actor that can easily access your local backups from the network.

Lock Agents with a Master Password

In addition to the agent features mentioned above, you can also optionally set a master password to allow access to the agent (this will also restrict access to the underlying Managed Backup APIs from the client). To enable this feature, you need to use the RMM – Remote Deployment option. Remote Deployments allow you to create a default set of options and backup/restore plans that can be easily applied to one or more computers through Rules. Rules allow you to deploy to a customer, user account, or a specific computer. To enable the option, check Protect Console with a Master Password in the Settings –> General section.