Troubleshooting and Reporting Issues

  1. Click Settings
  2. Then select Diagnostic.
  3. Specify your name, email address and add a short description of the issue. Click Send feedback.

To Report an Issue via Command Line

Use the following command:

cbb sendLog -u username -m message


  • -u - a user name (any).
  • -m - a short description of the issue/feedback.


cbb sendLog -u "John Smith" -m "There is an error during creating backup plan..."

To get general help for the commands, run the cbb command.