Managed Remote Desktop

About Managed Remote Desktop

MSP360 Managed Remote Desktop is a management tool for secure remote desktop connections between two instances and integrated with Managed Backup Service.

Managed Remote Desktop Licensing

The Managed Remote Desktop requires a Remote Desktop or a RMM + Remote Desktop license for every administrative account who will use the Managed Remote Desktop and /or RMM service. In case the administrator already have a Remote Desktop license and you are planning to purchase a RMM + Remote Desktop license, the Remote Desktop license can be released, and then, if you are not planning to reuse this license, the Auto-Renew can be turned off for this license on Organization > Licenses. These licenss come with a 15-day free trial.

How It Works

Managed Remote Desktop functions as follows: two software instances are installed on two different computers: a source and target. Upon launch, both instances are registered in an internal proprietary system that organizes a connection. One of two instances initiates a remote desktop connection to the other computer and, once permitted, operates the target computer and converse with the user on the opposite end.

Key Benefits

  • Easy configuration
  • Reliable connection
  • Unattended Access
  • File Transfer
  • Two-way chat
  • Geographic Optimization
  • Encrypted Sessions.