Products: Managed Backup (Agent), Managed Backup (Web)
Article ID: m0676Last Modified: 23-Nov-2024

File System Storage Accounts

To manage this feature, the Backup > Storage Account permission should be granted as the administrator permission on Organization > Administrators. This article covers the following topics:

Key Points for Configuring File System Storage Accounts

  1. Local and Network Paths:
    • You can specify both local and network paths when setting up a file system storage account.
    • When entering a network path (starting with \\), login and password fields will automatically appear for access credentials.
  2. Best Practice - Single Instance Reference:
    • Each file system storage account should be linked to only one instance of the storage. For example, even if multiple computers have the same local path (e.g., "D:" drive), it’s best to create separate storage accounts for each machine with the same path. This avoids potential conflicts, especially if the drive letter changes on a machine.
  • If the path changes, reconfiguration and repository synchronization may be required to resolve issues.

On Linux and macOS, only SMB shares are supported as network paths for storage. NFS shares are not supported at this time.

Types of File System Storage Accounts

  • Managed File System Account: This storage account can only be added in the Management Console. It is suitable for centralized storage solutions like NAS or a file server, where the same storage account is accessible from multiple computers. This storage can be associated with a specific user or specific companies.
  • Local File System Account : This storage account can only be added in the Backup Agent and can only be used on the local Backup Agent instance. It is the best storage for external drives used on a single specific computer, allowing localized backup management without centralized access requirements. This account is not available from the Management Console.

Manage Storage Accounts in Management Console

Add New Storage Account in Management Console

To Add New Storage Account

  1. Open the Management Console.
  2. On Storage select Storage Accounts if you use the legacy main menu, or open the Backup > Storage Accounts page in the new main menu.

  1. Click Add Account to open the Add Cloud Storage wizard.

  1. Select File System.

  1. Click Next.
  2. Specify the display name and the path to access the storage account.

  1. In case you use a network share, also provide the valid access credentials. Click Next.

  1. Select companies to assign to the storage account.

Note that it takes a while to assign companies to the storage account

  1. Click Next.
  2. View the storage account summary, then click Save.

Advanced Settings

MSP360 Backup offers several advanced settings, connected to storage usage goals. To specify the advanced settings, edit the local or network storage. In the File System Account dialog box, click Advanced Settings.

The following settings are available:

  • Regular mode: back up and restore. Select this option if you plan to use this storage destination for both backup and restore jobs.

Select the backup prefix or specify a new one. The backup prefix is the name of a directory in a bucket you specified for this storage destination. By default, a backup prefix is your computer name.

Applies for the legacy backup format only.

Note that if you specify the same backup prefix as on the other computer that uses this bucket on backup storage, all backup data will be uploaded to this directory. This may lead to a situation when it will be hard to figure out the origin of backup data. To avoid the disorder in this bucket, it is not recommended to specify the same backup prefix for multiple instances using the same bucket and storage destination

  • Restore only. Select this option if you intend to use the backup storage only for restore plans.

Once this option is selected, this storage destination will not be available for selection while creating backup plans

Proxy Settings in Management Console

In case you use any firewalls or gateways, specify proxy settings.

To specify proxy settings in Management Console, proceed as follows:

  1. In the storage account dialog box, click Specify Proxy settings.

  1. Specify the firewall settings, then click OK.

Edit a Storage Account in Management Console

To Edit a Storage Account

  1. Open the Management Console.
  2. On Storage select the Storage Accounts item if you use the legacy main menu, or open Backup > Storage Accounts page in the new main menu.
  3. Find the storage account you want to edit, then click the Settings icon.

  • To modify the display name, select Edit display name, then specify the new storage account name
  • To change the storage account credentials, select Change Credentials

Delete Storage Account in Management Console

To delete a Storage Account

  1. Open the Management Console.
  2. On Storage select the Storage Accounts item if you use the legacy main menu, or open Backup > Storage Accounts page in the new main menu.
  3. Find the storage account you want to delete, then click the Settings icon.
  4. Select Delete Account, then confirm the storage account deletion.

Manage Storage Accounts in Backup Agent

Add New Storage Account in Backup Agent

Add Local Storage

  1. Open the application menu, then click then click Add Storage Account.

  1. In the Select Cloud Storage dialog box, select File System.

  2. In the File System Storage Account dialog box, specify the storage name you want to be displayed in the Display Name field, and the path to the folder on the local computer or a network share in the Path field. A network path should start with \\.

  1. If a network share requires authentication, specify credentials using the Change Network Credentials link. To make sure you have entered the correct credentials, click Test. The application attempts to connect to your network storage.

  1. Configure [advanced settings](/billing-storage/file-system-storage# advancedagent) and proxy settings, if needed.
  2. Once you are finished, click OK.

Advanced Settings in Backup Agent

MSP360 Backup offers several advanced settings, connected to storage usage goals. To specify the advanced settings, click the Advanced Settings link in the File Sistem Account dialog.

The following settings are available:

  • Regular mode: back up and restore. Select this option if you plan to use this storage destination for both backup and restore jobs.

Select the backup prefix or specify a new one. The backup prefix is the name of a directory in a bucket you specified for this storage destination. By default, a backup prefix is your computer name.

Applies for the legacy backup format only.

Note that if you specify the same backup prefix as on the other computer that uses this bucket on backup storage, all backup data will be uploaded to this directory. This may lead to a situation when it will be hard to figure out the origin of backup data. To avoid the disorder in this bucket, it is not recommended to specify the same backup prefix for multiple instances using the same bucket and storage destination

  • Restore only. Select this option if you intend to use the backup storage only for restore plans.

Once this option is selected, this storage destination will not be available for selection while creating backup plans

Proxy Settings in Backup Agent

To specify proxy settings in Backup Agent, proceed as follows:

  1. Start Online Agent, navigate to the Tools tab and click Options.

  1. On the Proxy tab, specify the firewall settings, then click OK.

Edit a Storage Account in Backup Agent

To Edit a Storage Account

  1. Open the application menu, then click then click Add Storage Account.

  1. In the Select Cloud Storage dialog box, select the file system storage account you want to edit.

  1. To modify the storage account, expand actions and select Edit
  2. Save your changes

Delete Storage Account in Backup Agent

To delete a Storage Account

  1. Open the application menu, then click then click Add Storage Account.

  1. In the Select Cloud Storage dialog box, select the file system storage account you want to delete.

  1. Expand actions and select Delete
  2. Confirm the storage account deletion.
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