Latest Releases

Backup Agent 8.1.2 for Windows (17-Jul-2025)

Features

• Network Diagnostic Tool: Introduced a built-in Network Diagnostic Tool to help identify connectivity issues. The tool checks:
  • Accessibility of Backup, RMM, and Connect services
  • DNS name resolution
  • SSL/TLS connection establishment
  • Certificate validity
  • Associated IP addresses
• Bare-Metal Restore:
  • Added support for Managed Connect. You can now use Managed Connect to remotely access the target machine during the restore process for troubleshooting
  • CloudBerry Explorer is now included in the bootable environment to browse, view, and edit configuration and system files during the restore session.
  • Added Network Diagnostic for troubleshooting purposes.

Improvements

• Image-Based Backup Restore:
  • Improved speed and reliability of image-based backups and quick restore operations.
  • Firmware Compatibility Check: Added a compatibility warning if the hardware firmware type (Legacy BIOS or UEFI) doesn't match the source operating system.
  • Email Notifications: Bare-metal restore status emails are now sent to the specified email address of the service privider.

Resolved Issues

• VMware Backup: Resolved an issue where a virtual machine was skipped without notification due to insufficient permissions.
• Minor bug fixes

Management Console 8.3.1 (17-Jul-2025)

Deprecated Features

• Windows Server 2008 R2 Service Pack 1 (64-bit) is no longer supported by RMM Agent version 2.3.
• Windows 7 and Windows 8.1 are no longer supported by Connect version 3.8. The last version you can use on these operating systems is 3.7.1.

Features

• RMM Group Action Tasks: Added new scheduling options. Tasks can now be executed immediately, manually, or on a schedule
• RMM Agent for Windows: Added support for Windows Server 2025.
• RMM Agent for macOS: Added support for macOS 15.0 'Sequoia'.
• Script Library: Introduced the wizard for adding scripts.

Improvements

• RMM Computers: Computer lists have been optimized for better performance
• RMM Alerts: Lowered the minimum event time threshold for Connection Loss detection up to 1 min.
• Alert History: The result of script execution now appears in alert history (the record is limited by 1000 characters)

Resolved Issues

• Managed Connect: Fixed file transfer issues related to mapped network drives
• Minor bug fixes

Management Console 8.3 (26-Jun-2025)

Features

• Ticket Management: Introduced ticket management system for computers.
  • Tickets are now accessible from the side panel on the Computers page.
  • This feature currently allows you to create and manage tickets within the Management Console. More functionality is coming soon.
• HaloPSA Integration (ΒΕΤΑ): Introduced native integration between Management Console and HaloPSA. With this integration you can:
  • Enable ticket automation and billing workflows within HaloPSA.
  • Establish browser-based remote desktop connections via Connect directly from HaloPSA.
• Backup Templates:
  • Improved workflow for applying and managing backup templates.
  • Tags are now supported for backup template scope
• ConnectWise PSA: Added a possibility to set billing options ('Billable', 'Do not bill', and 'No charge') that will be transferred to ConnectWise PSA and used for customer billing on the ConnectWise side.
• Backup for Linux: Added support for the Azure Cold storage tier for Backup Agent 4.4 for Linux and higher.
• Capacity Report:
  • Ability to remove all backup data from a specific bucket.
  • Improved handling of backup data deletion operations.
• Two-Factor Authentication (2FA): Enhanced brute-force attack prevention mechanisms.

Improvements

• MSP Control: Banners are now displayed in the Management Console to download mobile applications.
• Consistency Check: Enhanced the Consistency Check plan wizard in the Management Console
• Administrators: Enhanced company selection interface for better usability.
• Getting Started Wizard: Added the ability to select a region for the backup destination.
• Restore Wizards: Added contextual links to relevant documentation.
• Notifications: Introduced a new alert if all backups on any computer are not successful.
• Network shares: Now support paths that contain underscore ( _ ) characters.

Resolved Issues

• Fixed an issue with warning email notifications not being sent correctly.
• Resolved inconsistencies in backup plan duration reporting.
• Minor bug fixes

Management Console 8.2.6 (18-Jun-2025)

Features

• Microsoft 365/ Google Workspace Backup:
  • Restore Point view: Added support for previewing and restoring the backup contents of SharePoint, OneDrive, Google Drive, and Shared Drives as of a selected date. Folders and documents (including earlier revisions) can now be viewed and restored as they existed at the selected point in time.
  • Retention Policy: A warning is now displayed if the selected retention period is shorter than the minimum retention period enforced by the cloud storage provider

Improvements

• Microsoft 365/ Google Workspace Backup
  • Email Reports: Results with 'Failed' and 'Warning' statuses are no longer displayed if their values are null
  • Email Reports: Large reports will be partially compressed into ZIP files
  • Task Manager: Added a visual indicator on the Task Manager icon to notify users when some tasks have failed
  • Improved search for SharePoint, OneDrive, and Google Drive service backup
  • Dashboard statistics will now display backup sizes using units that match the actual size.

Resolved Issues

• Paid SharePoint/Teams/Shared Drives license assignment issue before the trial license expires
• Minor bug fixes

Backup Agent 4.4.1.129 for macOS and Linux (16-Jun-2025)

Improvements

• Improved error reporting

Resolved Issues

• Minor bug fixes

Management Console 8.2.5 (05.06.2025)

Features

• Email service: Added a check to verify that the email service is fully configured before sending emails

Improvements

• Audit Log: Added more records for storage account modifications
• Redesigned and improved Backup History page is now available

Resolved Issues

• Fixed an error preventing NBF IBB restores from Backblaze B2 to Azure VM due to an 'Unknown file size' issue in the restore wizard
• Resolved an issue where backup operations failed with a 'user data deletion in progress' error, even though no deletion was occurring
• Fixed S3 bucket creation issues for storage accounts using AWS GovCloud.
• Resolved a compatibility issue with AWS GovCloud (US-East and US-West) storage accounts in the Management Console.
• Minor bug fixes

Backup Agent 8.1.0.630 for Windows (19-May-2025)

Resolved Issues

• Fixed connection timeout issues on slow or limited bandwidth connections

Management Console 8.2 (08-May-2025)

Features

• Notification thresholds for backup plan failures: Added the ability to configure a notification threshold for Managed Backup alerts. Notifications are now sent only after a specified number of consecutive plan failures. Thresholds can be set at the global, company, and backup plan levels.
• Restore Plans: more detailed information about the restore plan progress. The progress bar now visualizes the amount of data uploaded during the restore process.

Improvements

• Backup History: Enhanced backup history logic for the 'Issue Only' filter: successful backups now appear in the grid if they occur after failed backup runs
• Backup History: You can now connect to an endpoint directly from the 'Backup History' page using the 'Connect' button.
• RMM Computers: Exporting RMM computer data to CSV now includes RMM Agent details.
• Licensing: Enhanced the license purchase dialog.

Resolved Issues

• Scheduled report delivery failures.
• Incorrect display of data upload indicators.
• Errors in the invoice data.
• Issue where administrators could attempt to modify provider licenses.
• Minor bug fixes.

Backup Agent 8.1.0.619 for Windows (06-May-2025)

Resolved Issues

• Fixed an issue with backing up OneDrive for Business
• Resolved compatibility issues with VMware ESXi 6.7–7.0
• Corrected retry logic for B2 storage
• Fixed error reporting accuracy

Backup for macOS and Linux 4.4 (15-Apr-2025)

Features

• Zstandard Compression: Backup plans now use Zstandard compression, reducing backup sizes by 5–10%. The transition will occur automatically during the next full backup.
• Azure: Azure Cold Storage support added.

Enhancements

• Improved security features for better protection and reliability.

Resolved Issues

• Minor bug fixes

Backup Agent 8.1 for Windows (15-Apr-2025)

Features

• System Requirements: Windows Server 2025 is now supported
• Compression: Backup data now uses Zstandard compression, reducing backup size by 5-10%. The transition to this method will occur during the first full backup.

Deprecated Features

• MS Exchange Restore: Item-level restore is no longer available.

Improvements

• Bare-Metal Restore:
  • Enhanced the Restore Wizard to ensure a successful restore when the repository lacks sufficient space for all required operations.
  • Improved logging for better diagnostics.
  • Added the ability to change the repository location during the restore process.
  • Implemented date and time validation to prevent restore issues caused by incorrect system settings.
• On-Demand File backup: Performance and efficiency enhancements
• Restore deleted files: Improved logic for handling files that are already deleted

Resolved Issues

• Backup plans were not appearing correctly on the Backup Plans tab.
• Fixed an issue with restoring legacy backup restore points based on point on time selection

Management Console 8.1 (10-Apr-2025)

Features

• New Home page with enhanced monitoring tools:
  • Backup status dashboard
  • Safety checklist
  • Storage consumption dashboard
  • Critical computer tracker
  • License counter
• Backup Storage Browser: File version restore is now supported for the legacy backup format
• Restore wizards: dded the ability to use a network share as a restore destination
• Monitoring for support tickets added to the account menu in the Management Console.

Improvements

• Enhanced License page. The 'Pool 'column now indicates which pool the license belongs to
• Updated the Policy Designer page
• MSP360 storage powered by Wasabi:
  • Invoices now include seller details, if applicable
  • Object Lock is now disabled by default
• API security improvement: The validation rules for executing commands have become more strict
• Password recovery: Enhanced reporting

Resolved Issues

• Minor bug fixes

RMM Agent 2.2.1 (21-Mar-2025)

Features

• Extended antivirus software detection
• Added alert handling in parallel to improve performance

Improvements

• Group Action Tasks:
  • Enhanced the Group Action Task wizard
  • Updated tag filter logic. Now computer with any of specified tags will be included in the task scope
  • Improved handling of recurring Group action tasks interrupted by computer restart
  • Improved reliability of PowerShell script execution on low-speed channels
  • Improved reliability of Windows Update handling
• Installation: Updated the scripts for .NET installation on computers running Windows and macOS

Resolved Issues

• Minor bug fixes

Backup Agents 4.3.4 for macOS and Linux (19-Mar-2025)

Improvements

• Enhanced security

Resolved Issues

• Minor bug fixes

Management Console 8.0 (19-Mar-2025)

Features

• ConnectWise PSA: Introduced a wizard to configure billing settings for companies
• ConnectWise PSA: Added the ability to include the number and cost of activated licenses in billing data sent to ConnectWise
• Backup Templates: Easier Backup Configuration with Templates
  • Apply Backup Templates. Easily apply an existing backup template directly from the 'Backup Plans' tab in the side panel on 'Computers'
  • Create Templates from Existing Configurations. Convert a backup configuration of selected computer into a reusable template directly from the 'Backup Plans' tab in the side panel on 'Computers'
  • Clone Backup Plans – Duplicate backup plans by copying them from one endpoint and pasting them to another.

Improvements

• ConnectWise PSA: Enhanced the 'Billing' tab
• Billing Period in PDF Invoices: Payment tracking now includes the billing period billing period and seller details (if required).
• MSP360 storage powered by Wasabi: added an ability to download detailed Wasabi storage billing reports with a daily breakdown of data usage for better analysis and cost tracking
• Licensing: License counters) now act as instant filters, making it easier to navigate and find specific license data on the 'Licenses' page
• API: New API methods allow you to authorize, remove authorization, get computer info, and check the authorization status of computers
• Easy Access to Help and Documentation: Each page in the Management Console now contains direct links to relevant help materials
• DKIM and DMARC information is now visible on 'Settings > Email Service'

Resolved Issues

• Minor bug fixes

Discovery and Deploy Tool 1.0.0.130 (19-Mar-2025)

Features

• Installation packages can now automatically assign the computer to the selected company.

Improvements

• Passwords can now include the dash (-) symbol

Management Console 7.9 (06-Feb-2025)

Features

• Microsoft 365/ Google Workspace Backup: Migration from IMAP to Google API for all backup and restore operations is now complete.
• Microsoft 365/ Google Workspace Backup: Domain management features and customer access link setting are moved from 'M365/Google Backup > General' to M365/Google Backup > Domains'. The 'M365/Google Backup > General' page is now deprecated, consolidating domain configuration into a single page.
• Microsoft 365/ Google Workspace Backup: Added an 'Assign License' link to retain domain data for 90 days after all licenses expire.
• Microsoft 365/ Google Workspace Backup: Support added for downloading large PST files (over 10,000.00 records) after enabling the 'Direct PST Download' feature.
• Microsoft 365/ Google Workspace Backup: Added email notifications for:
  • Blocked domains
  • User/Groups (OUs) auto-activation failures
  • Absence of a valid license for Microsoft 365/ Google Workspace Backup.

Improvements

• Amazon S3: Added support for eu-central-2 Europe (Zurich) AWS region
• Microsoft Azure: Added support for Azure Cold storage class in Backup Plan wizards
• RMM Service: Added minor usability improvements to RMM Alert Profiles
• Microsoft 365/ Google Workspace Backup: Allow Download of Exported PST Files Directly from the Backup Storage is now renamed to Direct PST Download
• Microsoft 365/ Google Workspace Backup: Google API is now used for GMail restore operations
• Microsoft 365/ Google Workspace Backup: Domain names are now specified in the subject of the email reports
• Microsoft 365/ Google Workspace Backup: Information about the items skipped during export to PST file is now available in 'Skipped Items'
• Backup Agent Update: Computers that require a restart after the update are no longer marked with a 'Warning' status. Instead, they now have an 'Info' level mark.
• Backup: Added a prompt to use the Image-Based Backup Plan if a whole partition is selected for backup in the Files Backup Plan to enhance backup performance.
• Licensing: Added the ability to grant paid licenses to multiple endpoints in bulk.
• Authorization: The 'Pending' status has been improved to appear for all computers that require authorization.
• Minor usability improvements

Resolved Issues

• Paid SharePoint/Teams/Shared Drives license assignment issue before the trial license expires
• Minor bug fixes

Backup Agent 8.0.4 for Windows (30-Jan-2025)

Improvements

• Forever Forward Incremental: Backup data processing improved.

Resolved Issues

• Minor bug fixes

Management Console 7.8 (16-Jan-2025)

Features

• Backup data deletion: Backup data associated with a backup plan can now be deleted along with this backup plan.
• Microsoft Azure: Azure cold storage tier is now supported as a backup destination in backup plan wizards
• License Assignment: Licenses can now be assigned to a group of selected endpoints on the Organization > Licenses page using the Grant button.

Improvements

• VMware Restore: Enhanced VMware restore wizard in the Management Console.
• Invoice PDF: The total price includes the service cost, applicable taxes, and additional fees, calculated based on customer location and currency.
• Endpoint Authorization: The 'Pending' status, indicating that a computer is awaiting authorization, is now visible for all computers, not just newly added ones
• API Documentation: Link to the up-to date API documentation is now available from Settings > General

Resolved Issues

• The 'Issues Only' filter is now visible on the Backup History page
• Minor bug fixes

Backup Agents 4.3.3 for macOS and Linux (15-Jan-2025)

Resolved Issues

• Minor bug fixes

Backup Agent 8.0.3 for Windows (14-Jan-2025)

Improvements

• System Requirements Update: Microsoft .NET Framework 4.7.2 installation is now required for better functionality and security. Update to .NET Framework 4.7.2 will be performed automatically during the Backup Agent for Windows upgrade to version 8.0.3. This change may have the following implications:
  • Installation Requirements: Ensure that Microsoft .NET Framework 4.7.2 is installed on the server or computer.
  • System Restart: In certain environments, a system restart may be required to complete the installation of the .NET Framework.
  • Update Dependencies: If the .NET Framework cannot be installed:
    • Automatic updates will fail.
    • The server or computer will remain not updated.

Resolved Issues

• Azure V1: Minor bug fixes

Managed Connect 3.7.1 (10-Jan-2025)

Features

• Ability to connect to the Bare Metal Restore environment directly from the managed computers using desktop application or web browser
• Ability to connect to the envoronments whet the system of the environment is in the safe mode.

Improvements

• Bare Metal Restore: Improved Connect performance

Management Console 7.7 (19-Dec-2024)

Features

• RMM Agent: RMM alert profiles are now available on global, company and computer levels. Tag-based filtering is supported at global and company levels.
  • Automatic conversion of existing settings: Default RMM notification settings are converted to a Global RMM alert profile. Customized RMM notification settings are converted to RMM alert profile(s)
  • Centralized management of RMM alert profiles
  • Post-actions for for all or specific RMM alerts, including: email notifications, push notifications, OS-based scripts, and ticket creation (if applicable)
  • Only one active profile with the highest priority can be applied to a specific computer. Conflicts are reported when different RMM alert profiles have overlapping scopes.
• RMM group action tasks: Support for Software installation from a network share.

Improvements

• RMM alert profiles: Enhanced logic for tag-based filtering
• RMM group action tasks: Updated logic for tag-based filtering
• Side panel: Added the ability to include note for each of the managed computers on 'Computers'
• ConnectWise PSA Integration: Ticket creation for specific RMM events is now converted into respective post-actions within RMM alert profile.

Resolved Issues

• Fixed email address selection for RMM alerts and Deep Instinct notifications.
• Minor bug fixes

Backup Agents 4.3.2 for macOS and Linux (17-Dec-2024)

Features

• Backup notifications are now visible on the Backup Plans tab in the side panel for computers running macOS and Linux

Resolved Issues

• Minor bug fixes

Backup Agent 8.0.2.41 for Windows (05-Dec-2024)

Resolved Issues

• Azure V1: Minor bug fixes

Backup Agent 8.0.2 for Windows (28-Nov-2024)

Resolved Issues

• Hyper-V Restore Wizard: Minor bug fixes

Known Issues

• Microsoft Defender SmartScreen may temporarily display the "Windows protected your PC" warning during the installation of our application. This is because we are using a new code signing certificate. For more details on this, refer to the KB article

Management Console 7.6 (27-Nov-2024)

Features

• Object Lock (Immutability) Support: this feature is now supported for MSP360 storage powered by AWS and by Wasabi.

Note: This feature requires Backup Agent v8.0.1 or higher for Windows.

• Scheduled reports: The new Summary Report offers a comprehensive overview of backup and restore statuses for a specified period. The report can be sent via email or generated on-demand as an html report.
• Backup plan management: Backup plans can now be edited while they are running, with changes saved seamlessly without needing to interrupt the backup process.
• MS SQL Server restore: The MS SQL Server restore wizard is now available in the Management Console.
• Hyper-V VM restore: Enhanced Hyper-V virtual machine restore wizard for backups in the new backup format) is now available in the Management Console.

Improvements

• Administrator permissions: Improved 'Permissions' tab for administrators, providing a better user experience.
• Managed Backup API: Added POST api/Accounts/CreateDestination method to create a backup destination (bucket) for the specific storage account

Resolved Issues

• Minor bug fixes

Backup Agent 8.0.1 for Windows (21-Nov-2024)

Features

• Backup plan management: Backup plans can now be edited while they are running, with changes saved seamlessly without needing to interrupt the backup process.

Improvements

• Synthetic full backup: Enhanced for faster processing, aiming to reduce backup times and improve efficiency.
• Enhanced offline backup plan management.
• Enhanced logging

Resolved Issues

• Incorrect data about copied files in detailed reports for synthetic full backups.
• Restore Verification result is duplicated on the Backup History tab.
• Bootable USB authorization issues
• Minor bug fixes

Management Console 7.5.5 (12-Nov-2024)

Features

• Backup data deletion: A new permission, Delete Backup Data, added to the administrator permissions. This permission is now required to delete backup data.
• Computer deletion: Enhanced options are available for deleting a computer.
• Payment confirmations: Confirmation email can include a PDF attachment of the invoice for your records.

Resolved Issues

• Minor bug fixes

Backup Agent 8.0 for Windows (24-Oct-2024)

Features

• Microsoft Azure storage account: Azure Azure Cold access tier is now supported as a backup destination in the Backup Agent

Improvements

• System Requirements: Microsoft .NET Framework 4.6.2 installation is now required. If the framework cannot be installed, the automatic update fails, and the server/computer remains not updated
• Simplified schedule settings in the backup plan wizards
• Advanced options in the backup wizards now include the following options:
  • Synthetic full backup management
  • Backup storage class selection

Resolved Issues

• Minor bug fixes

Management Console 7.5 (23-Oct-2024)

Features

• Backup Plan Management for Offline Computers: Backup plan management for offline computers is now enabled by default for all newly added providers.
• Improved Schedule Options in Backup Wizards: The Schedule Options step in the new backup format has been enhanced for more flexible and intuitive scheduling.

Note: This feature requires Backup Agent v8.0 or higher for Windows.

• Automatic Reporting of Notification Issues: Cases where Managed Backup is unable to deliver notifications are now automatically reported, allowing for prompt resolution.

Improvements

• Support from the Login Screen: You can now contact support team directly from the login screen if you encounter any access issues.
• Quick Restore in Audit Logs: All Quick Restore operations are now tracked and reported in the Audit Log.
• Restart Requirement for Backup Agent Updates: If a Backup Agent update requires a system restart, the restart requirement will now be displayed on the Computers grid.
• Enhanced Filters on the Computers page: The the Computers page now includes improved filters for more precise and effective remote management.

Resolved Issues

• Minor bug fixes

Backup Agent 4.3.1 for macOS and Linux (02-Oct-2024)

Improvements

• Wasabi: Milan service region EU-South-1 is now supported
• Wasabi: Insufficient storage error is now reported

Resolved Issues

• Minor bug fixes

Management Console 7.4.7 (26-Sep-2024)

Features

• Payment methods can now be managed in Management Console.

Enhancements

• Backup storage browser improvements.
• Improved General Settings. Payment methods can now be managed in General Settings.

Management Console 7.4 (29-Aug-2024)

Features

• Microsoft 365/Google Workspace Backup: Grouping domains by Management Console companies to ensure role-based access by delegating some management functions to company-specific administrators, detailed storage and license usage reports, and accurate billing
• Microsoft 365/Google Workspace Backup: License usage report can now be used for companies containing domain users with Microsoft 365/Google Workspace Backup licenses
• Microsoft 365/Google Workspace Backup: Storage usage report can now be used for companies containing domain users with Microsoft 365/Google Workspace Backup licenses

Enhancements

• Microsoft 365/Google Workspace Backup: Enhanced 'Domains' page

Backup Agent 4.3 for macOS (28-Aug-2024)

Improvements

• Backup plans are no longer interrupted due to system sleep. If the computer goes to sleep during a backup, the plan will pause and automatically resume when the computer wakes up.

Resolved Issues

• Minor bug fixes

Backup Agent 4.3 for Linux (28-Aug-2024)

Resolved Issues

• Minor bug fixes

Management Console 7.3.2 (19-Aug-2024)

Enhancements

• Force update actions are now reported in the Audit Log
• Improved Getting Started wizard

Resolved Issues

• Redirection issues to Management Console
• Management Console access with Chrome browser from devices running iOS and iPadOS

Management Console 7.3 (14-Aug-2024)

Enhancements

• Improved License Management
• Licence usage history added for new providers

Management Console 7.2.2 (05-Aug-2024)

Enhancements

• Enhanced Getting Started wizard
• Improved Scheduled Reports

Management Console 7.2.1 (31-Jul-2024)

Features

• Microsoft 365/Google Workspace Backup: Enhanced Auto-Activation for Microsoft 365 Groups or Organizational Units
• Microsoft 365/Google Workspace Backup: Backup and restore task handling for Microsoft 365 and Google Workspace is now enhanced to avoid hanging on items that are not accessible. Unavailable items are now skipped and reported in Skipped Items grid, and therefore the backup/restore task can be completed with warning.
• Microsoft 365/Google Workspace Backup: Added renamed files support under restore (file name history).
• Microsoft 365 Backup: Implemented restore functionality for MS Teams messages/posts.
• Microsoft 365 Backup: OneNote files can now be backed up and restored as other OneDrive items.

Enhancements

• Microsoft 365/Google Workspace Backup: Access to skipped items report from Backup History.
• Microsoft 365/Google Workspace Backup: Domains with backup licenses that have expired more than 90 days ago will be deleted automatically.
• Restore performance is improved
• Image-based backup performance is improved
• Intelligent Retention is enabled for all backup plan types

Resolved Issues

• SQL Server backup bug fix

Backup Agent 7.9.7 for Windows (31-Jul-2024)

Enhancements

• Restore performance is improved
• Image-based backup performance is improved
• Intelligent Retention is switched on for all backup plan types

Resolved Issues

• SQL Server backup bug fix

Management Console 7.2 (25-Jul-2024)

Features

• Integration with ConnectWise: Added configurable mapping between companies in ConnectWise and Management Console
• Integration RMM with ConnectWise: RMM Agent can now create tickets at ConnectWise upon RMM alerts
• RMM Agent: Fast access to selected custom SNMP properties by pinning in Management Console.
• Managed Connect: Managed Connect: Implemented virtual monitors to enable usage of all local displays
• Connect Web: Enhanced Connect Agent configuration (Black screen, logout and timeout settings)

Improvements

• Integration with ConnectWise: Enhanced integration interface
• RMM Agent: Automatic restart of RMM Agents
• RMM Agent: New alert configuration wizard to enhance alert customization for multiple computers
• RMM Agent: Added Update only mode on Patch management for 3rd Party applications
• Managed Connect: Optimized screen capturing
• Managed Connect and Connect Web: Connect Agent can now be configured on computer level
• Connect Web: Implemented virtual keyboard and hotkeys
• Connect Web: Enhanced menu for mobile devices

Resolved Issues

• Unable to show updates for 3rd Party applications
• Incorrect system time notifications on macOS
• Status bar for Disk Usage
• Timeout handling for PowerShell
• Required reboot of target computer for updates
• Minor bug fixes

RMM Agent 2.1 (25-Jul-2024)

Features

• RMM Agent can now create tickets at ConnectWise upon RMM alerts
• Support for fast access to selected custom SNMP properties
• Added Update only mode for Install or update software action in Group Action Task

Improvements

• Improved integration with ConnectWise
• Automatic restart of RMM Agents

Resolved Issues

• Minor bug fixes

Managed Connect 3.7 (25-Jul-2024)

Features

• Connect Agent can now be configured on computer level
• Implemented virtual monitors to enable usage of all local displays.

Improvements

• Optimized screen capturing
• Connect Web: Implemented virtual keyboard and hot keys
• Connect Web: Enhanced menu for mobile devices

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.6 for Windows (01-Jul-2024)

Features

• Licensing: Automatic assignment of purchased licenses and offline computer license assignment.
• Licensing: Licenses can now be assigned to the computers when the Backup Agents on these computers are offline. This functionality requires the latest version of Backup Agents installed on the offline computers and allowed offline editing.

Resolved Issues

• Minor hot fixes

Backup Agent 4.2.4 for Linux/macOS (27-Jun-2024)

Features

• Licensing: Automatic assignment of purchased licenses and offline computer license assignment.

Resolved Issues

• Minor bug fixes

Management Console 7.1 (27-Jun-2024)

Features

• Licensing: Backup License purchased using Change License dialog in Management Console is now assigned automatically to the computer for which the purchase is performed.
• Licensing: Backup licenses can now be assigned to the computers when the Backup Agents on these computers are offline. This functionality requires the latest version of Backup Agents installed on the offline computers and allowed offline editing.

Resolved Issues

• Minor bug fixes

Management Console 7.0.1 (12-Jun-2024)

Features

• Administrative accounts with Manage Users permission are now allowed to set storage limits for users in managed companies.

Improvements

• Wasabi: Chaging minimum retention period now has the transition period to avoid early deletion fees for recently created objects.
• Enabling of synthetic full rd party applicationsbackup is now available for long-term backup storage classes on Advanced Options step of backup plan wizards. The user should consider that this can result in increased storage costs.

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.5 for Windows (12-Jun-2024)

Features

• Improved mechanism of incremental backup creation to reduce the backup size. Warning: the first incremental backup after the Backup Agent update could be larger than usual.
• Enhanced restore functionality for partially corrupted file backups.
• Forever Forward Incremental: Intelligent Retention is now enabled by default, and cannot be disabled using UI.
• New backup format: backup plan now requires that the full backup schedule is set before the plan can be saved.
• New backup format: full and incremental backups can now have a different start time.

Improvements

• Improved Force using VS (Volume Shadow Copy Service) option processing in case of enabled Use VSS by default in Global Agent Options.
• New backup format: Purge logic improvement for generations with warnings.

Deprecated Features

• Backup Agent: Show Predefined Plans toolbar link is now deprecated.
• Legacy backup format: For new and changed plans in legacy backup format 'Back up NTFS permissions', 'Mark objects deleted in a backup source', 'File name encryption' advanced options are no longer available

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.3 for macOS (08-May-2024)

Improvements

• 'Library' directory and all its contents are now excluded if Do not backup system and hidden files option is enabled on Advanced Filter step of backup wizard.
• Do not backup files used by other processes is now renamed to Do not back up files used by other processes at the moment of the backup plan run
• CLI: Changed config export command

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.3 for Linux (08-May-2024)

Improvements

• Do not backup files used by other processes is now renamed to Do not back up files used by other processes at the moment of the backup plan run
• CLI: Changed config export command

Resolved Issues

• Error code 1629: added Knowledge base article to resolve the issue
• Minor bug fixes

Management Console 7.0 (08-May-2024)

Features

• Backup storage browser added as a easy-to-use way to view backup content, perform item level restore, and delete backup data
• Enhanced general settings
• Added Authorize action menu item to authorize multiple selected computers in Pending status
• Enhanced Users page
• Network share can be added on What to backup step of backup plan wizard using Advanced Options.
• Forever Forward Incremental: Intelligent Retention is now enabled by default, and cannot be disabled using UI.
• Restore to EC2 and restore to Azure VM are now available in Managed Console for the backup plans in the new backup format. You can try this functionality.

Improvements

• Enhanced Audit Log
• Enhanced filters on Computers
• Enhanced restore for partially corrupted file backups

Deprecated Features

• Legacy backup format: For new and changed plans in legacy backup format 'Back up NTFS permissions', 'Mark objects deleted in a backup source', 'File name encryption' advanced options are no longer available.

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.2 for macOS (22-Apr-2024)

Improvements

• Command Line Interface: CLI 2.0 is enhanced for creating and editing of the backup and restore plans. The following parameters were changed:

  • --occurrence-repeat-every TO --monthly-repeat-from
  • --full-occurrence-repeat-every TO --full-monthly-repeat-from
  • --full-occurrence-type-value TO --full-monthly-type-value
  • --full-occurrence-day TO --full-monthly-day
  • --full-occurrence-every TO --full-monthly-every
  • --occurrence-type-value TO --monthly-type-value
  • --occurrence-day TO --monthly-day
  • --occurrence-every TO --monthly-every
  • --proxy-type TO --use-proxy

• Command Line Interface:--restore-deleted-files parameter is added to plan create_restore file command

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.2 for Linux (22-Apr-2024)

Improvements

• Command Line Interface: CLI 2.0 is enhanced for creating and editing of the backup and restore plans. The following parameters were changed:
  • --occurrence-repeat-every TO --monthly-repeat-from
  • --full-occurrence-repeat-every TO --full-monthly-repeat-from
  • --full-occurrence-type-value TO --full-monthly-type-value
  • --full-occurrence-day TO --full-monthly-day
  • --full-occurrence-every TO --full-monthly-every
  • --occurrence-type-value TO --monthly-type-value
  • --occurrence-day TO --monthly-day
  • --occurrence-every TO --monthly-every
  • --proxy-type TO --use-proxy
• Command Line Interface:--restore-deleted-files parameter is added to plan create_restore file command

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.4 for Windows (19-Mar-2024)

Resolved Issues

• Minor bug fixes

Management Console 6.9.4 (12-Mar-2024)

Features

• Microsoft 365/Google Workspace Backup: Object Lock (Immutability) is now supported for Microsoft 365 and (Google) services with configured retention policy
• Microsoft 365/Google Workspace Backup: Global Administrators of the domain (M365) or Super administrators of the domain (Google) are marked by star sign in user grids
• Microsoft 365/Google Workspace Backup: SharePoint Site Pages and Site Assets are now backed up and restored under site restore
• Microsoft 365/Google Workspace Backup: Organizational Units (OUs) are now supported in Google Workspace backup.
• Microsoft 365/Google Workspace Backup: Organizational Units (OUs) can now be used to manage auto-activation

Improvements

• Microsoft 365/Google Workspace Backup: Mail Backup and Archive options improvements
• Microsoft 365/Google Workspace Backup: Improved login pages
• Microsoft 365/Google Workspace Backup: Search of backed up mail messages in mail subfolders for Microsoft Outlook and Google Mail
• SharePoint site restore: Site can now be restored as a new site, or site can be restored to another site (document libraries, site pages, or site assets can be restored to restore folder of an existing site).
• SharePoint site restore: Deleted site can now be restored from backup with original site name
• SharePoint: search results have Show in folder icon, you can quickly navigate to object location
• Google Workspace Backup: Google Mail backup API improvements
• Google Workspace Backup: Enhanced backup history for Shared Drives
• Wasabi: Enhanced granular user policy

Resolved Issues

• Minor bug fixes

Management Console 6.9.3 (29-Feb-2024)

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.1 for macOS (22-Feb-2024)

Improvements

• Backup Agent for macOS installation package can now be created with pre-configured association with selected company. Newly added computer will be associated with the selected company using installation script
• macOS Sonoma versions 14.x are now supported

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.1 for Linux (22-Feb-2024)

Improvements

• Backup Agent for Linux installation package can now be created with pre-configured association with selected company. Newly added computer will be associated with the selected company using installation script

Resolved Issues

• Minor bug fixes

Managed Connect 3.6 (21-Feb-2023)

Improvements

• Major performance and stability improvements: faster screen/session switching plus reduced CPU and RAM usage
• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers

Resolved Issues

• File transfer fails to send locked files
• Signal strength indicator issue on the secure screen
• Minor bug fixes

RMM Agent 2.0.0.134 (21-Feb-2024)

Improvements

• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers running on Windows, macOS and Linux

Resolved Issues

• Minor bug fixes

Management Console 6.9.2 (21-Feb-2024)

Features

• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers.
• Now you can install Backup Agent on the computers and include them in selected company using installation script
• Now you can install RMM Agent on the computers and include them in selected company using installation script
• Now you can install Connect on the computers and include them in selected company using installation script

Improvements

• Enhanced Add Computer wizard

Resolved Issues

• Notification settings in User Plan Report
• Bulk installation issues on computer running macOS
• Minor bug fixes

Backup Agent 7.9.3 for Windows (14-Feb-2024)

Features

• SQL Server Backup: Added ability to run differential and transaction log backup on demand
• Files Backup: Dropbox online files are now ignored if Do not backup on-demand files option is selected

Resolved Issues

• Network Shares: Files in use by another process are reported as unexpected error (code 1003)
• Long timeout on attempt to retrieve exclusive access to repository (code 1072)
• Minor bug fixes

Backup Agent 7.9.2.266 for Windows (05-Jan-2024)

Resolved Issues

• Non-latin symbols are case insensitive during backup
• False negative error: There is no active upload of a large file when backing up to BackBlaze B2

Management Console 6.9.1 (21-Dec-2023)

Improvements

• Improved license management

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.2 for Windows (21-Dec-2023)

Features

• Added prompt to authorize computer in Management Console on Online Backup login screen. You can create user from the login screen manually or automatically by selecting any of existing companies
• A possibility of partial restore from corrupted file backup is now supported

Improvements

• Restore: Memory usage optimization for multiple restore points or/and folders and files
• Reporting: Enhanced logging and report texts

Resolved Issues

• Minor bug fixes

Management Console 6.9 (14-Dec-2023)

Features

• Tags are introduced to create computer groups that are independent from companies.
• Tags can now be used to set scope for group action tasks
• Connect Web: Multiple monitors can now be available on separate tabs
• Connect Web: Session menu can now be minimized and moved to view hidden parts of the screen
• Connect Web: Sessions will be automatically reconnected in case of short-term issues

Improvements

• Administrator permissions can now set separately for remote management and remote connections

Resolved Issues

• Minor Bug Fixes

RMM Agent 2.0 (14-Dec-2023)

Features

• Tags is now supported for computers
• Enhanced Scrypt Library with redesigned Add Scrypt dialog
• PowerShell Tab: PowerShell script execution is now enhanced in group action tasks. Added adjustable timeout to ensure the script result appears directly in the task
• Third-party application patch management is now partialy supported (only for applications supported by Winget)
• Multiple aplications can now be uninstalled simultaneuosly
• PowerShell Tab: PowerShell terminal is now interactive
• Export to CSV added to all RMM grids
• Improved RMM alert notifications

Improvements

• Added warnings about enabled but not configured RMM alerts
• Installation date is now visible for reported installed software
• RMM Alert History records now contain links to computers
• Windows Updates: More update details are now available before the installation

Resolved Issues

• Minor Bug Fixes

Backup Agent 4.2 for macOS (28-Nov-2023)

Resolved Issues

• Minor bug fixes

Backup Agent 4.2 for Linux (28-Nov-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.8.5 (28-Nov-2023)

Features

• Menu notification badges on top of the menu items provide an additional nudge to see what is new there
• Contact information of personal account manager, if any, is now available in the Account menu to the right of the horizontal menu bar
• Enhanced Online Access 2.0 (Beta) in addition to classic Online Access provides new enhanced interface for end-user access to backups
• Forever Forward Incremental: Added possibility to configure synthetic full backup for a MinIO or any S3-compatible storage account to support FFI
• Added possibility to install RMM Agent from Computers grid to remote computers running macOs and Linux

Improvements

• Audit Log now contains information about remote computer connections and Online Access logging

Resolved Issues

• Administrator with specified company access cannot uninstall Αgents on the Computers
• Administrator with specified company is unable to set minimum retention period to 30 days for Wasabi
• Backup History: removed computers records are visible
• Backup History: last result issues for Linux/macOS
• Backup History: backup plan status issues
• Backup Histore: changes in plan schedule do not appear in backup history
• Backup History: missed backup plan might not be visible

Management Console 6.8.1 (09-Nov-2023)

Resolved Issues

• Remote Deploy: Usage of Get Configuration option in case of enabled Master Password might result in the incorrect Master Password on new machine where this configuration is applied
• Cannot allocate VM socket license to a Company pool from the Global pool.

Backup Agent 7.9.1.152 for Windows (09-Nov-2023)

Resolved Issues

• Minor bug fixes

Managed Connect 3.5 (26-Oct-2023)

Features

• Possibility to select session if there are several active sessions
• Possibility to authorize Connect Agents with credentials of Management Console users

Enhancements

• Security: Enhanced interaction with firewall

Resolved Issues

• Screen / monitor layout is not saved
• Hotkeys [WinKey]+[Shift]+ [Left Arrow]/[Right Arrow] does not handled properly
• Warning about poor quality of the connection
• Minor bug fixes

Management Console 6.8 (24-Oct-2023)

Features

• Licensing: License management is now available on Computers. You can now assign license to a computer, change, or release license using new Computers page.

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.1 for Windows (10-Oct-2023)

Resolved Issues

• Backup: error messages were improved
• Minor bug fixes

Backup Agent 4.1.5 for macOS (05-Oct-2023)

Resolved Issues

• Minor bug fixes

Backup Agent 4.1.5 for Linux (05-Oct-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.7 (31-Aug-2023)

Features

• VM Backup: Added new application processing options for VMware and Hyper-V backups
• VM Backup: Item-level exclude are now available for selected NTFS disks for VMware and Hyper-V backups
• Restore: File-level restore for Hyper-V and VMware virtual machines with Linux guest OS
• MS SQL Server Backup: thw Backup wizard is now available on the new Computers page

Resolved Issues

• Minor bug fixes

Backup Agent 7.9 for Windows (31-Aug-2023)

Features

• Hyper-V: VM-level application consistency settings
• VMware: VM-level application consistency settings
• Hyper-V: Item-level exclude for Hyper-V backup plans
• Restore: File-level restore for Hyper-V and VMware virtual machines with Linux guest OS
• Restore: Single drive restore for Hyper-V backup plans

Resolved Issues

• Forever Forward Incremental: intelligent retention information for storages with early deletion policies
• Virtual machine naming is now case insensitive
• VM socket calculation issues resolved
• Minor bug fixes

Backup Agents 4.1.4 for macOS and Linux (24-Aug-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.6.8 (16-Aug-2023)

Features

• General: New + Add multifunctional control to simplify adding a new computer, company, or domain to back up or to buy a new license
• General: Enhanced Add Computer wizard
• Amazon S3: Tel Aviv AWS region (il-central-1) support added
• Wasabi: Data deletion by means of lifecycle rules](https://docs.wasabi.com/docs/lifecycle is now supported to increase performance — no user action required.

Improvements

• Remote Deploy is now renamed to Backup Templates
• Pending status in Computers grid is now clickable and helps to authorize a computer
• Search and filtering on Computers is enhanced, and separate Companies filter is added
• Default icon for web console rebranding is updated
• Security: An email warning about Two-Factor Authentication (2FA) disabling is now sent to the account for whom the 2FA is disabled.

Resolved Issues

• Control visibility issue for high resolution
• Minor bug fixes

Backup Agent 7.8.8 for Windows (31-Jul-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.6.7 (25-Jul-2023)

Features

• Connect: Direct (authorized) Access feature simplifies joining active sessions
• Connect: Centralized configuration management in Management Console on global or company levels
• Connect: Added possibility to paste text on a remote computer even if the clipboard sharing is disabled
• Connect: Remote computer user can now see information on the account who is trying to establish a connection
• Connect Web: Added file transfer
• Connect Web: Added possibility to control screen and block input devices on the remote computer
• RMM: Push notifications can now be sent to the registered mobile devices. This feature requires activation in Management Console
• RMM: RMM icon can now be hidden in System Tray
• RMM Agents: RMM Agents for macOS and Linux (formerly BETA) are now fully supported
• RMM options: Global and company-level RMM Agent options can now be configured separately
• RMM Alerting: Alerts can now be generated if selected services/daemons are stopped on the remote computer
• RMM Alerting: Monitoring of SNMP devices (formerly BETA) is now fully supported
• Agent Deployment: Discover and Deploy tool (BETA) is now introduced for Agents deployment on remote computers in the domain/network
• Deep Instinct: Deep Instinct (formerly BETA) integration is now fully supported

Deprecated Features

• Connect-only mode is now deprecated. All users who use this mode will now have access to fully-functional Management Console version

Improvements

• Global Agent Options: Global Agent options interface is now separated by Agents. Backup Agent, RMM Agent, and Connect can be configured on the tabs named after Agents.
• Downloads: Connect downloading procedure is now consistent with other Agent downloading procedures
• Connect: Added access to Connect settings from Computers grid
• Group Actions: Group Action task summary is added for review before the task is started

Resolved Issues

• Connect: Connect now can be enabled or disabled on company level
• Minor bug fixes

RMM Agent 1.7 (25-Jul-2023)

Features

• RMM: Push notifications can now be sent to the registered mobile devices. This feature requires activation in Management Console
• RMM: RMM icon can now be hidden in System Tray
• RMM Agents: RMM Agents for macOS and Linux (formerly BETA) are now fully supported
• RMM options: Global and company-level RMM Agent options can now be configured separately
• RMM Alerting: Alerts can now be generated if selected services/daemons are stopped on the remote computer
• RMM Alerting: Monitoring of SNMP devices (formerly BETA) is now fully supported

Resolved Issues

• Minor bug fixes

PowerShell Module 3.29.201 (20-July-2023)

Enhancements

• Install-MBSAgent, Install-RMMAgent, Install-CONAgent: URL request and error handling improvements
• Get-MBSAPIBuild: For the -Type parameter now added 'RMMLinuxDEB','RMMLinuxRPM','RMMmacOS' values and 'RMM' value renamed to 'RMMWindows'

Resolved Issues

• Edit-MBSNBFBackupPlan: Cannot switch to FFI schedule when GFS settings are enabled and vice versa
• Get-MBSBackupPlan: 'Cannot bind argument to parameter 'ReferenceObject' because it is null' error when parsing full schedule values in some cases
• New-MBSNBFFileBackupPlan, New-MBSNBFIBBBackupPlan, Edit-MBSNBFBackupPlan: 'Incorrect value for -gfsYMonth. The value '...' must be integer' error if -GFSMonthOfTheYear parameter is specified
• New-MBSNBFFileBackupPlan, New-MBSBackupPlan, Edit-MBSNBFBackupPlan, Edit-MBSBackupPlan: Incorrect separators used when parsing array values for -SkipFolder, -IncludeFilesMask, -ExcludeFilesMask parameters
• New-MBSNBFFileBackupPlan: -SkipFolder parameter does not work
• Edit-MBSBackupPlan: backup chain parameters cannot be combined with other parameters in one command

Management Console 6.6.5 (28-Jun-2023)

Features

• Microsoft 365/Google Workspace Backup: New enhanced Backup History
• Microsoft 365/Google Workspace Backup: Option to restore Drive to a different user
• Microsoft 365/Google Workspace Backup: Option to restore all subfolders within a mail account by selecting only the parent (root) folder
• Microsoft 365/Google Workspace Backup: Backup for SharePoint OneNote files
• Microsoft 365/Google Workspace Backup: Retention policy for Teams and for Backup History
• Microsoft 365/Google Workspace Backup: Multiple task cancellation with Task Manager

Improvements

• Microsoft 365/Google Workspace Backup: Audit Log can now be exported as CSV
• Microsoft 365/Google Workspace Backup: Legacy backup history data is now available on Backup Statistics

Resolved Issues

• Microsoft 365/Google Workspace Backup: Public folder backup and restore
• Minor bug fixes

Management Console 6.6 (15-Jun-2023)

Features:

• Remote Management: Add Computer button now simplifies the process of adding new computer
• Bare-Metal Recovery: Create bootable USB or ISO image directly from Downloads menu. This functionality is based on Quick Restore application and will prompt to install it.
• Support Portal: Support portal is now fully integrated with Management Console

Improvements:

• Send Logs: Enhanced interface solution for reporting a problem with attached logs
• Downloads Panel: Enhanced Downloads panel

Resolved Issues

• Minor bug fixes

Backup Agent 7.8.7 for Windows (24-May-2023)

Improvements

• Forever Forward Incremental performance improvements

Resolved Issues

• Minor bug fixes

Management Console 6.5.6 (18-May-2023)

Improvements:

• Navigation: The Computers page https://mspbackups.com/AP/Computers is now used as start page
• Performance: Performance and stability improvements

Resolved Issues

• Minor bug fixes

Backup Agents 4.1.1 for macOS and Linux (11-May-2023)

Enhancements

• Performance enhancements
• Information message that full backup is not scheduled

Resolved Issues

• Restore: Existing file cannot be restored with 'no content' message
• Performance issues

PowerShell Module 3.19.130 (10-May-2023)

New cmdlets

• Edit-MBSNBFBackupPlan
• Convert-MBSBackupPlanToNBF

Enhancements

• New-MBSNBFBackupPlanCommonOption, Get-MBSBackupPlan: added support for -ForeverForwardIncremental and -IntelligentRetention parameters
• New-MBSNBFBackupPlanCommonOption: changed value type of parameter -KeepVersionPeriod from Timespan to Integer
• New-MBSBackupPlanCommonOption: changed value type of parameters -KeepVersionPeriod and -DelayPurgePeriod from Timespan to Integer
• New-MBSBackupPlanCommonOption, New-MBSNBFBackupPlanCommonOption: added backup chain parameters
• New-MBSNBFFileBackupPlan: added -KeepEFSEncryption parameter to back up EFS files as encrypted (Backup Agent version 7.6.0 and higher)
• Edit-MBSBackupPlan: changed names for backup chain parameters (check help)
• Edit-MBSBackupPlan: added -SyntheticFull parameter for Image-Based backup plans
• Edit-MBSBackupPlan: added GlacierInstantRetrieval AWS S3 storage class support
• Edit-MBSBackupPlan: code optimization and minor bug fixes
• Updated help for Edit-MBSBackupPlan

Resolved Issues

• New-MBSNBFFileBackupPlan: -KeepVersionPeriod parameter does not work if Backup Agent version is from 7.8.0 to 7.8.2
• New-MBSBackupPlan: schedule set incorrectly when incremental and full schedules are specified
• Edit-MBSBackupPlan: all backup chain parameters should be specified even if only one parameter change is needed
• Edit-MBSBackupPlan: backup chain is disabled if next backup plan ID in chain is not specified in command for Backup Agent version 7.2.1 and higher

Backup Agent 7.8.6 for Windows (09-May-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.5.5 (13-Apr-2023)

Features:

• Connect Web: Added clipboard support in session and for logon screen
• Connect Web: Added multiple monitor support
• Connect Web: Remote sound and microphone support
• RMM Notifications: Added ability to customize notification options on global (provider), company, and computer levels
• RMM Notifications: Added ability to exclude disks, devices, and software from notification scope
• RMM Notifications: Added ability to notify when the lost connection is restored
• Remote Management: Managed computer can be turned on using Wake-on-LAN (requires pre-configured Wake-on-LAN)
• Remote Management: You can now reboot remote computer
• Remote Management: Execution of bash scripts for macOS and Linux OS is now supported

Improvements:

• RMM Agent: Enhanced RMM alerts history
• RMM Agent: Enhanced SNMP devices monitoring
• Connect Web: Backup Agent can be started on the remote computer, if installed
• Remote Management: Enhanced script library
• Remote Management: Bash scripts are now supported in group action tasks and script library
• Remote Management: Added button to reboot a remote computer
• Remote Management: Applications can now be uninstalled on computers running macOS and Linux OS
• PowerShell: Updated PowerShell tab
• PowerShell: Added ability to execute PowerShell scripts from file or script library directly on the selected computer

Resolved Issues

• Minor bug fixes

RMM Agent 1.6 (13-Apr-2023)

Features

• Enhanced support for Linux OS (Bash scripts execution is now supported)
• Enhanced support for macOS (Bash scripts execution is now supported)
• Enhanced support for SNMP monitoring
• Notify when connection restored notification added for 'Connection loss' alert
• Added ability to customize notification options on global (provider), company, and computer levels
• Added ability to exclude disks, devices, and software from notification scope
• RMM Agent on the offline computer running Windows can be started using Wake-on-LAN (requires pre-configured Wake-on-LAN)

Backup Agent 7.8.5 for Windows (10-Apr-2023)

Resolved Issues

• Minor bug fixes

Management Console 6.5.1 (30-Mar-2023)

Features

• New Backup History page: restore verification results will now be available.
• New Backup History page: new statuses (Missed Run, Scheduled, Deleted, Running) are added for backup plans. Consider, information for new backup history statuses is being collected from this release date and will be available starting in April.

Improvements

• Security: added email notifications about login from a new IP address
• Backup History is now redesigned to improve backup plan monitoring

Resolved Issues

• Minor bug fixes

Backup Agent 7.8.4 for Windows (22-Mar-2023)

Improvements

• Backup: error messages were improved
• Hyper-V Backup: Processing of virtual machines in invalid state was improved

Known Issues

• Upon rollback from version 7.8.4 to 7.8.2 or earlier, all passwords (storage accounts, network credentials, encryption passwords) are reset and require manual re-entering

Resolved Issues

• Restore: minor bug fixes
• Hyper-V/VMware Backup: minor bug fixes

Backup Agents 4.1 for macOS and Linux (20-Mar-2023)

Features

• New backup format (beta version) is introduced for file backup
• Wasabi: ap-southeast-1 region (Singapore) is now supported

Resolved Issues

• Backup: 503 error is not displayed upon synchronization
• Performance issues

Management Console 6.5 (16-Mar-2023)

Features

• New Remote Management page: Added support for Linux and MacOS backups
• VM Backup: Item level exclude is now available for VMware
• Deep Instinct: Deep Instinct user is now created automatically at first installation od Deep Instinct Agent
• Deep Instinct: You can now create a Deep Instinct account for Deep Instinct management console

Improvements

• Microsoft 365/Google Workspace Backup: M365/Google > General page updated. Information about DNS binding is now available on Settings > Branding
• Performance improvements
• Rebranding: a custom image for Management Console favicon can now added to custom branding in Settings > Web Console Rebranding

Resolved Issues

• SharePoint/Teams/Shared Drives license issues resolved
• Password Reset email is no longer considered as spam
• Two-Factor Authentication: Login screen issue resolved

Connect 3.3 (03-Mar-2023)

Features

• Improved multiple monitor support
• Display resolution can now be saved for next session

Deprecated Features

• Connect 2.5 is no longer supported

Resolved Issues

• Minor bug fixes

Management Console 6.4.7 (22-Feb-2023)

Resolved Issues

• Connect: Incorrect connection options for computers running on Linux or macOS
• Remote Management: Cannot execute newly created backup/restore plans after the Backup Agent update to version 7.8.3

Management Console 6.4.6 (16-Feb-2023)

Features

Microsoft 365 / Google Workspace Backup:

• Enhanced domain settings page for Microsoft 365/Google Workspace Backup in Management Console
• Ability to change backup storage destination with deleting backup data from original backup storage and initiating backup to the new backup storage destination
• Ability to delete domain with deleting backup data from backup storage
• Microsoft 365/Google Workspace backup and restore email notifications

Improvements

Microsoft 365 / Google Workspace Backup:

• Enhanced domain settings page for Microsoft 365/Google Workspace Backup in Management Console
• Enhanced domain user management

Resolved Issues

• Minor bug fixes

Backup Agent 7.8.3 for Windows (15-Feb-2023)

Features

• Backup plan upgrade from the legacy backup format to the new backup format (via CLI)

Improvements

• Retention policy: Scheduled full backup is mandatory to apply the retention policy in the new backup format
• Immutability feature renamed to Object Lock

Known Issues

• Upon rollback from version 7.8.3 to 7.8.2 or earlier, all passwords (storage accounts, network credentials, encryption passwords) are reset and require manual re-entering

Resolved Issues

• Backup storage: Block-level backup is displayed instead of full from another computer
• Quick Restore: Error upon starting Quick Restore app after closing it
• SQL backup: Sync fails after the failed backup plan execution
• Consistency check: 'Sequence contains more than one element' error upon consistency check in the new backup format
• Forever Forward Incremental: 'Unnecessary restore point was found' error after re-enabling Forever Forward Incremental backup
• VMware backup: Error upon editing VM list using the quick edit

Management Console 6.4.5 (09-Feb-2023)

Features

• Free Connect Web for Backup users
• Remote Management/Remote Deploy: 'Force full' option for chained plans
• Security: Support for Azure AD Single Sign-On

Improvements

• Remote Management: Support for all features previously available on legacy 'Computers' page
• Backup: Backup plans tagged with their backup format (new backup format or legacy)
• Backup: Retention policy is applied only if backup plan is scheduled
• Wasabi: Ability for MSP360 customers to reduce the minimum retention period from 90 to 30 days
• Immutability feature renamed to Object Lock
• Licensing: Resume auto-renewal for expired licenses
• Connect: 'Join using CMD' and 'Join using Powershell' options removed

Resolved Issues

• Licensing: License edition cannot be changed for Backup Agent for Linux
• MS SQL backup: Minor bug fixes
• Restore: Restore to EC2 minor bug fixes
• Logging: 'Error occurred during audit log table binding' error in Audit Log
• Security: Sub-administrators can disable provider notifications
• Security: 'Your session has expired' upon login attempt with too long password

Management Console 6.4 (19-Jan-2023)

Features

• Security: Improved two-factor authentication (2FA) with MSP Control app (for Android) and MSP Admin app (for iOS)
• Ability to delete user and computer data located on MSP360 storage (powered by AWS or Wasabi) via Management Console
• Computer data deletion via Capacity Report

Improvements

• Enhanced Audit Log messaging

| Previous releases |