Products: Managed Backup (Agent), Managed Backup (Web)
Article ID: m0254Last Modified: 08-May-2025
Post-Payment License Mode
Post-payment streamlines access to MSP360 services by eliminating the need for prepaid purchases and upfront license accounting to activate a particular service.
Simplified Activation
Begin using MSP360 services without any initial purchase or license estimations.
Pay-as-you-go
Billing occurs after service consumption, based on actual usage.
Switching to Post-Payment Mode
Existing accounts can be manually switched to post-payment mode by contacting our sales team.
Post-Payment Mode Details
- Bank Card Requirement: A linked bank card is required to activate any new paid license subscription.
- Supported Payment System: Only the FastSpring payment system is supported.
- Subscription Type: Available for monthly subscriptions only; annual plans are not supported.
- Billing Cycle: Charges are processed at the beginning of the current month for the previous month's usage.
Applicability of Post-Payment
- Post-payment applies to all MSP360 services, including Onboarding and Premium Support licenses.
Impact on License Pricing Changes and Discounted AWS Licenses
- Any license price changes will take effect at the start of the next monthly billing period.
- Switching to post-payment will cancel any existing discounted AWS licenses, and a new license will be assigned at the standard price.
MSP360 Storage Considerations (AWS/Wasabi)
If you use MSP360 storage powered by AWS or Wasabi, your final post-payment may be split into multiple charges due to differences in MSP360's internal storage billing cycles.
Assign License to Computer in Post-Payment Mode
To assign license:
- Open the Management Console.
- On Computers select the computer you want to assign the license
- Click the License button in the Backup column.
- On the License tab of the side panel click Assign.
- In the dialog box, select the one of the available options.
License availability also depends on operating system:
- macOS: the Desktop product edition is only available in post-payment mode.
- Linux: the Server and Ultimate product editions are only available in post-payment mode.
- Windows: there are no limitations.
Change Subscription
To change a subscription:
- Open the Management Console.
- On Computers select the computer where you want to change the subscription
- Click on the computer name to open the side panel
- On the License tab of the side panel, click Change License.
- In the dialog box, select one of the available options.
- Save your selection.