Post-Payment License Mode

Post-payment streamlines access to MSP360 services by eliminating the need for prepaid purchases and upfront license accounting to activate a particular service.

Simplified Activation

Begin using MSP360 services without any initial purchase or license estimations.

Pay-as-you-go

Billing occurs after service consumption, based on actual usage.

Switching to Post-Payment Mode

Existing accounts can be manually switched to post-payment mode by contacting our sales team.

Post-Payment Mode Details

• Bank Card Requirement: A linked bank card is required to activate any new paid license subscription.
• Supported Payment System: Only the FastSpring payment system is supported.
• Subscription Type: Available for monthly subscriptions only; annual plans are not supported.
• Billing Cycle: Charges are processed at the beginning of the current month for the previous month's usage.

Applicability of Post-Payment

• Post-payment applies to all MSP360 services, including Onboarding and Premium Support licenses.

Impact on License Pricing Changes and Discounted AWS Licenses

• Any license price changes will take effect at the start of the next monthly billing period.
• Switching to post-payment will cancel any existing discounted AWS licenses, and a new license will be assigned at the standard price.

MSP360 Storage Considerations (AWS/Wasabi)

If you use MSP360 storage powered by AWS or Wasabi, your final post-payment may be split into multiple charges due to differences in MSP360's internal storage billing cycles.

Assign License to Computer in Post-Payment Mode

To assign license:

1. Open the Management Console.
2. On Computers select the computer you want to assign the license
3. Click the License button in the Backup column.

4. On the License tab of the side panel click Assign.

5. In the dialog box, select the one of the available options.

License availability also depends on operating system:

• macOS: the Desktop product edition is only available in post-payment mode.
• Linux: the Server and Ultimate product editions are only available in post-payment mode.
• Windows: there are no limitations.

Change Subscription

To change a subscription:

1. Open the Management Console.
2. On Computers select the computer where you want to change the subscription
3. Click on the computer name to open the side panel
4. On the License tab of the side panel, click Change License.
5. In the dialog box, select one of the available options.
6. Save your selection.