Products: Managed Backup (Agent), Managed Backup (Web)
Article ID: m0254Last Modified: 12-Nov-2024
Post-Payment License Mode
Post-payment simplifies the customers' access to MSP360 services.
In post-payment mode there is no need for preliminary purchases and accounting for the number of required licenses in order to activate a particular MSP360 service.
Post-payment advantages:
- Currently, existing providers can be switched to post-pay mode manually. To do this, you need to contact the sales team
- The post-payment mode only supports the FastSpring payment system
- Post-payment mode is available for monthly subscriptions. No annual subscriptions offered
- Post-payment is always performed in the beginning of the current month for the previous month
- If you use one of MSP360 storage (powered by AWS or Wasabi), it is possible that the final payment will be divided into several stages as the MSP360 storage billing arrives. This happens due to the peculiarities MSP360 billing
- Post-payment applies to MSP360 services, including Onboarding and Premium Support licenses
- License pricing changes are possible only from the next license period. Thus, as of the 1st day of the next month after the license price changes
- If you purchased and use discounted licenses for AWS, that license will be canceled and a new license will be assigned at the regular price
- A new paid license subscription cannot be activated without a linked bank card
Assign License to Computer in Post-Payment Mode
To assign license:
- Open the Management Console.
- On Computers select the computer you want to assign the license
- Click the License button in the Backup column.
- On the License tab of the side panel click Assign.
- In the dialog box, select the available license type. Click Assign. Licenses that are allowed by company settings are marked by *.
License availability also depends on operating system:
- macOS: the Desktop product edition is only available in post-payment mode.
- Linux: the Server and Ultimate product editions are only available in post-payment mode.
- Windows: there are no limitations.
Change Licenses
To change license:
- Open the Management Console.
- On Computers/ select the computer where you want to edit the license
- Click the license information link in the Backup column.
- On the License tab of the side panel, click Change License.
- In the dialog box, edit the license type, then click Change License.