Last Modified: 29-Sep-2025

Management Console 5.6 (21-Dec-2021)

Features

Resolved Issues

  • RMM: Hotfix installation ends with timeout error
  • Remote Desktop: Remote Desktop is uninstalled upon connection attempt from an other account

Managed Remote Desktop 2.7.0.30 (09-Dec-2021)

Features in Management Console

  • Increased file transfer limit for Managed Remote Desktop to 1024MB per file
  • Added ability to show black screen and disable remote input for unattended access
  • Added 2FA support on the host side

Features in Remote Desktop Agent

  • Meetings:
    • Added ability to mute/exclude participants
    • Added ability to set a display name
  • Chats: Added ability to open hyperlinks in chats

Resolved Issues

  • Minor bug fixes

Management Console 5.5 (09-Dec-2021)

Features

  • Remote Deploy: Improved logic
    • Configurations are now applied automatically only once
    • Re-apply configuration to a specific computer option in 'Apply Configuration' dialog
    • 'Exclude Computers' option from configuration deployment list
  • Remote Management:
    • 'Thread Count' and 'Chunk Size' options for Backup Agents for macOS and Linux
    • 'Logging level' option for Backup Agent for macOS

Resolved Issues

  • Remote Deploy: Master Password is not applied for new companies
  • Remote Deploy: Issue on resetting backup plans and shared backup destinations for multiple companies in the same configuration
  • Remote Management: Encryption password display issue

Management Console 5.4 (02-Dec-2021)

Features

Resolved Issues

  • Remote Management: Partitions are not listed for local/network share storage accounts upon disk image restore
  • Remote Management: Schedule step improvement of backup wizards
  • Remote Deploy: Image-based backup plans are deployed with the enabled 'Keep BitLocker' option
  • Remote Deploy: 'Prefetch Block Count' option is not displayed in the image-based backup wizard

Backup Agent 7.3 for Windows (02-Dec-2021)

Features

Resolved Issues

  • Backblaze B2: repository sync issue
  • Logging: manual deletion operations are not included in Audit Log
  • Setup: Microsoft Visual C++ package installation issue
  • Consistency check: Manually deleted backup data is not restored
  • Bootable USB: Error upon selecting bare-metal recovery option

Management Console 5.3 (16-Nov-2021)

Features

Resolved Issues

  • Remote Management: Offline Linux/macOS computers are not displayed
  • Integrations: Autotask tickets are not created despite successful integration

Backup Agent 7.2.2 for Windows (16-Nov-2021)

Features

  • Image-based backup: 'Back Up All Fixed Drives' option
  • Notifications: Restore Verification status in notification email message
  • Support for Windows 11

Resolved Issues

  • Junction points and symbolic links are included in backup
  • Null reference error upon VSS snapshot creation

Office 365 / G Suite Backup 1.0.19.58 (15-Nov-2021)

Features

  • Audit log. Added records of completing restore jobs

Enhancements

  • Office 365 backup. Updated UI for User Group to configure auto-activation settings

Usability Enhancements:

  • Added checkboxes to select files on Drive, SharePoint, Shared Drives
  • Added paging to SharePoint table and tile view

Resolved Issues

  • Minor bug fixes

Management Console 5.2 (19-Oct-2021)

Features

  • Immutability for AWS S3 (BETA)
  • Remote Management: New file and image-based backup wizards
    • The new backup format support in Management Console for file and image-based backups
    • Grandfather-Father-Son (GFS) retention policy support in Management Console for file and image-based backups
  • Reporting: Storage Usage report improvement
  • Backup History: an option to display the worst result for the day
  • Remote Desktop: Remote Desktop for Android

Resolved Issues

  • Reporting: Billing report is not being consistently displayed
  • ConnectWise: An "effectiveDate cannot be less than the agreement billing start date" error upon billing data delivery
  • Image-based restore: Partitions for file system account are not listed
  • Branding: Vendor and Product names cannot be modified in 'Base Branding'

Backup Agent 7.2.1 for Windows (13-Oct-2021)

Features

Resolved Issues

  • Engine: Backup or Restore plan halts if Backup Service is off
  • Wasabi: Incorrect redirects from HTTPS to HTTP
  • Restore to EC2: Invalid restore plan setting if created from ribbon menu
  • Hyper-V: Powered off virtual machine backup in legacy backup format issue
  • Restore-Only: Error occurs on listing current prefix in the Restore-Only account

Backup Agent 7.2 for Windows (14-Sep-2021)

Features

Backup Agents 3.2.2 for macOS & Linux (14-Sep-2021)

Features

  • Wasabi: Support for AP-NorthEast-1 region (Tokyo)

Management Console 5.1 (09-Sep-2021)

Features

Resolved Issues

  • Licensing: Assigned and valid macOS licenses are automatically changed
  • Licensing: "Buy New" button does not invoke the purchase dialog

Backup Agent 6.4 for Windows (18-Aug-2021)

Features

  • Security: Execution of pre-/post actions can be restricted by provider
  • CLI: Option to exclude folders for image-based backup plan commands

Resolved Issues

  • Remote Management: User account is not assigned if added via CLI

Management Console 5.0 (17-Aug-2021)

Features

Enhancements

  • Remote Management widget on the Home (dashboard) page to display RMM Agent summary
  • All/Warning/Problem filter for RMM > Remote Management page
  • RMM + Remote Desktop license management on the side panel of Organization > Administrators

Resolved Issues

  • Branding: Vendor and Product names cannot be changed for Base Branding
  • Remote Management: Installed hotfixes remain available on the sidepanel

Backup Agent 6.3.9 for Windows (09-Aug-2021)

Features

  • Backup Agent security update

Resolved Issues

  • Autoupdate/Force update: Backup service fails to start after update

Management Console 4.9 (05-Aug-2021)

Features

  • License Management: FastSpring Contextual Store support
  • Wasabi: US region is set as default on adding storage account/destination

Management Console 4.8.5 (29-Jul-2021)

Features

Resolved Issues

  • Delete Data Queue: Inconsistent information in logs and email notifications

Office 365 / G Suite Backup 1.0.19 (21-Jul-2021)

Features

  • Improved user management. You can now select multiple users/groups in the grid on the 'Users' page. Now you can configure backups for selected users/user groups or disable these users to release their Office 365 / G Suite licenses
  • Improved file search functionality for Drive, SharePoint, and Shared Drives
  • Added user group search on the 'Users' page
  • Added a search option for Mail folders
  • Added an option to see a full mail folder path
  • Inbox is shown by default for Exchange Online
  • Backup size in total instead of drive size is now displayed on the 'Users' page for every user
  • Improved Azure storage data processing
  • Added a summary of the backup statuses to the 'Reports' section
  • Added a new backup status 'Overdue' to the 'Reports' section. Uncompleted backups older than 24 hours are now reported as 'Overdue'

Enhancements

  • Usability enhancements:
    • Improved Office 365 / G Suite dashboard page
    • Improved 'History' page
    • Improved 'Audit Log' page
    • Improved 'Retention Policy' page
    • Improved 'Mail' page
    • Improved 'Drive', 'SharePoint', 'Shared Drives', and 'Teams' pages. Added horizontal and vertical scrolling of folder structure
    • Improved button toggles on the Dashboard and 'Users' pages
    • Improved 'Reports' page

Resolved Issues

  • Minor bug fixes

Management Console 4.8.3 (12-Jul-2021)

Features

  • New 'Licenses' page layout
  • Default settings for new provider
  • Support for Wasabi AP-NorthEast-1 region
  • Ability to buy additional Office 365/G Suite licenses by one if the total license number exceeds 10
  • Remote Management: Offline status duration is displayed for offline computers
  • Remote Deploy: Only supported plans are displayed after downloading via 'Get Configuration'
  • Logging: Option to include Event Log records and VSS diagnostics

Resolved Issues

  • Image-based backup: Different plan status information displayed on 'Monitoring/History' and 'Remote Management' pages
  • Branding: Impossible to assign an available license
  • Branding: Cannot change an email address in Base Branding
  • Integrations: No tickets created in Autotask if backup/restore plans failed
  • Reporting: No computer name is displayed in 'Group Report'

Backup Agent 6.3.8 for Windows (16-Jun-2021)

Resolved Issues

  • Image-based backup to Wasabi: 'More than 65535 total parts uploaded for a single object' error
  • Licensing: Unassigned licenses after update
  • Consistency Check: 'File is missing in backup storage' false-negative error
  • Restore: Corrupted restored files on item-level restore from ESXi dynamic disks

Management Console 4.8.2 (10-Jun-2021)

Features

  • Reporting: New threshold setting for notification of storage usage in 'Storage Usage' report
  • Reporting: Data deletion is disabled for MSP360/Wasabi storage in 'Billing report'
  • Administration: 'Manage companies' permission for sub-admins
  • Remote Management: 'Protect console with master password' and 'Edit options' for specified computer
  • Integration: ConnectWise: Option to assign a product for each company

Resolved Issues

  • Remote Management: File backup plan steps in MS SQL backup plan wizard
  • Remote Management: Backup plans with storage accounts added locally cannot be edited via Remote Management
  • Reporting: Capacity report: cannot delete computer
  • GUI: duplicated menu items in Firefox browser
  • Integrations: error on importing contacts from Autotask

Backup Agent 3.2 for macOS & Linux (01-Jun-2021)

Features

  • Security for macOS: Backup Agent is enhanced with a signature
  • Security for macOS: Support for self-signed certificates

Resolved Issues

  • Restore: Empty folders are not restored from AWS S3 storage

Management Console 4.8 (25-May-2021)

Features

  • New monitoring and management solution: RMM Service
    • Group operations for remote computers
    • Support for HTTPS connections, encryption, 2FA
    • Access to monitoring and management tools
    • Windows services, OS processes and Hyper-V machines are managed remotely
    • Remote PowerShell script execution
    • Remote registry editing
    • Software updates on remote computers
    • Viewing Windows Event Log records
  • Remote Deploy improvement
    • Image-based backup plans for Remote Deploy configurations (Windows only)
    • Master password for CLI (Windows only)
    • Symlink backup configuration for Linux
    • WebUI configuration for Linux/macOS
  • File Backup: new backup wizard
  • Image-based backup: new backup wizard
  • Reporting: Office 365 backup size is displayed in the 'Backup Destintaion' grid
  • Security: Emergency login codes for users that are not included in the IP Allowlist
  • 'Manage Users' permission is split into three: view only, 'Create/Edit users', 'Delete users'

Resolved Issues

  • Image-based backup: the plan is not saved correctly if the backup source contains spanned/dynamic volume
  • Image-based backup: changes are not saved after the backup plan is edited
  • Retention Policy: 'Always keep the last version' option is not disabled if the 'backup date' value is selected for the 'Delete version older than' option
  • Remote Management: "Your session has expired" notifications appear after editing image-based or MS SQL plans using sub-administrator
  • Remote Management: Cannot change the service account
  • Management Console: "Add destination" button is not visible on 'Edit User' and 'Destinations, Licenses and Domains' page if storage limits are not set
  • Monitoring/History: Incorrect redirect if a 'Company' filter is applied
  • Security: AdBlock plug-in blocks 'unsupported version' API request
  • Security: 2FA Alternative codes: Active codes do not work if the Google sign-in is used
  • Security: IP-Allowlisting: Password is reset if an IP address is not included in the allowlist with attempts via Google authentication
  • Amazon S3 cloud: Confusing error on applying a lifecycle to S3 storage with credentials that do not have appropriate permissions
  • Licensing: "Grant" button does not work for the Office 365 / G Suite trial license and does not the paid license cannot be assigned

Backup Agent 6.3.7 for Windows (12-May-2021)

Features

  • Support for new Google regions: India (Mumbai), Canada (Montreal), Netherlands

Resolved Issues

  • Plan created in Backup Agent is not displayed on the 'Monitoring/History' tab
  • Image-based backup: Interrupted backup plan cannot be started
  • Image-based/MS SQL backup: Plans are marked as 'Overdue' after editing with remote management
  • Restore: MS Exchange 2016 item-level restore is not available for backups created with remote management
  • Restore: An 'Wait time not set' error occurs on restore attempt from AWS S3 Glacier

Management Console 4.7.10 (22-Apr-2021)

Resolved Issues

  • Email Notifications from the MSP360 Sales department are sent to customers daily

Management Console 4.7.9 (05-Apr-2021)

Features

  • Security: 'Enable ability to delete files from the Storage tab' option is disabled by default
  • Support for Wasabi US-Central-1 region
  • Unified Billing: Improved account deletion mechanism
  • Licensing page: Group action for expired license deletion
  • General performance improvement
  • VM plan wizard: Schedule Options: Full backups schedule displayed as 'Incremental Backup'

Resolved Issues

  • Security: Error 'This DNS name is already used by site' after re-adding HTTPS bindings from scratch
  • Security: No 2FA verification codes required on logging into Management Console with 2FA enabled on the old URL https://mbs.cloudberrylab.com/
  • Reporting: Storage Accounts and Capacity Report pages display used space with abandoned data
  • Reporting: Capacity report: Incorrect display of data for storage accounts removed from user stage
  • Backup Agent: a new 'Desktop' license support for macOS

Backup Agent 6.3.6 for Windows (29-Mar-2021)

Features

  • Support Wasabi us-central-1 region
  • Performance: High memory usage by the scheduler

Resolved Issues

  • Hybrid/Non-Hybrid backup conflicts. Image-based backup to the same cloud storage produces invalid backups
  • Image-based backup: "The specified blob or block content is invalid" error occurs during backup to Microsoft Azure
  • Image-based backup: Access to the temporary directory is denied during backup
  • Image-based backup: unknown file size while backing up to Microsoft Azure
  • Image-based backup: a backup plan hangs on file exclusions
  • Update: Backup Agent autoupdate failure

Office 365 / G Suite Backup 1.0.18 (22-Mar-2021)

Features

  • New option for automatic activation of new users in selected Office 365 user groups
  • Office 365 guest users are excluded from synchronization
  • New 'Contacts' page design
  • New 'Calendar' page design

Management Console 4.7.8 (04-Feb-2021)

Features

  • Unified Billing: Error handling for existing accounts
  • Email service: User can switch back to MSP360 email service from custom SES/SMTP
  • Email service: SMTP error messages are displayed in GUI

Resolved Issues

  • Sub-admin without permission to manage storage accounts is able to see destinations of all companies even if he is limited to one company
  • RMM: Internal error or no options loaded while editing an account (computer)
  • Reporting: Scheduled Storage usage report is empty
  • UI: Slow performance on the Administrators page
  • API: Object reference exception on an attempt to get a user with incorrect ID or deleted user

Backup Agent 6.3.5 for Windows (27-Jan-2021)

Features

  • Hyper-V and VMware: Ability to delete selected files from backup on 'Backup Storage' tab
  • MS SQL: MS SQL backups can back up simultaneously to the same backup destination

Resolved Issues

  • Authentication settings are retrieved before the Backup Agent login box appears
  • Force update of Backup Agent issue
  • CLI: command to delete from backup storage is not protected with a master password
  • Hybrid backup: Backup plan terminates with success regardless of no files were backed up as storage limit was reached
  • Hybrid backup: Incomplete upload to a hybrid destination is displayed as completed
  • Image-based restore: Restore plan BitLocker password is not encrypted on item-level image-based restore from BitLocker-encrypted volumes
  • Hyper-V backup: the plan previously interrupted by a user via Task Manager fails to run on the next run

Management Console 4.7.7 (18-Jan-2021)

Features

  • Let's Encrypt certificates are generated automatically upon their upcoming expiration date
  • 'Desktop\Server' license name is changed to 'Server' (this change does not affect backup/restore operations)
https://git.cloudberrylab.com/egor.m/doc-help-mbs.git
Production