Management Console 7.7 (19-Dec-2024)

Features

• RMM Agent: RMM alert profiles are now available on global, company and computer levels. Tag-based filtering is supported at global and company levels.
  • Automatic conversion of existing settings: Default RMM notification settings are converted to a Global RMM alert profile. Customized RMM notification settings are converted to RMM alert profile(s)
  • Centralized management of RMM alert profiles
  • Post-actions for for all or specific RMM alerts, including: email notifications, push notifications, OS-based scripts, and ticket creation (if applicable)
  • Only one active profile with the highest priority can be applied to a specific computer. Conflicts are reported when different RMM alert profiles have overlapping scopes.
• RMM group action tasks: Support for Software installation from a network share.

Improvements

• RMM alert profiles: Enhanced logic for tag-based filtering
• RMM group action tasks: Updated logic for tag-based filtering
• Side panel: Added the ability to include note for each of the managed computers on 'Computers'
• ConnectWise PSA Integration: Ticket creation for specific RMM events is now converted into respective post-actions within RMM alert profile.

Resolved Issues

• Fixed email address selection for RMM alerts and Deep Instinct notifications.
• Minor bug fixes

Backup Agents 4.3.2 for macOS and Linux (17-Dec-2024)

Features

• Backup notifications are now visible on the Backup Plans tab in the side panel for computers running macOS and Linux

Resolved Issues

• Minor bug fixes

Backup Agent 8.0.2.41 for Windows (05-Dec-2024)

Resolved Issues

• Azure V1: Minor bug fixes

Backup Agent 8.0.2 for Windows (28-Nov-2024)

Resolved Issues

• Hyper-V Restore Wizard: Minor bug fixes

Known Issues

• Microsoft Defender SmartScreen may temporarily display the "Windows protected your PC" warning during the installation of our application. This is because we are using a new code signing certificate. For more details on this, refer to the KB article

Management Console 7.6 (27-Nov-2024)

Features

• Object Lock (Immutability) Support: this feature is now supported for MSP360 storage powered by AWS and by Wasabi.

Note: This feature requires Backup Agent v8.0.1 or higher for Windows.

• Scheduled reports: The new Summary Report offers a comprehensive overview of backup and restore statuses for a specified period. The report can be sent via email or generated on-demand as an html report.
• Backup plan management: Backup plans can now be edited while they are running, with changes saved seamlessly without needing to interrupt the backup process.
• MS SQL Server restore: The MS SQL Server restore wizard is now available in the Management Console.
• Hyper-V VM restore: Enhanced Hyper-V virtual machine restore wizard for backups in the new backup format) is now available in the Management Console.

Improvements

• Administrator permissions: Improved 'Permissions' tab for administrators, providing a better user experience.
• Managed Backup API: Added POST api/Accounts/CreateDestination method to create a backup destination (bucket) for the specific storage account

Resolved Issues

• Minor bug fixes

Backup Agent 8.0.1 for Windows (21-Nov-2024)

Features

• Backup plan management: Backup plans can now be edited while they are running, with changes saved seamlessly without needing to interrupt the backup process.

Improvements

• Synthetic full backup: Enhanced for faster processing, aiming to reduce backup times and improve efficiency.
• Enhanced offline backup plan management.
• Enhanced logging

Resolved Issues

• Incorrect data about copied files in detailed reports for synthetic full backups.
• Restore Verification result is duplicated on the Backup History tab.
• Bootable USB authorization issues
• Minor bug fixes

Management Console 7.5.5 (12-Nov-2024)

Features

• Backup data deletion: A new permission, Delete Backup Data, added to the administrator permissions. This permission is now required to delete backup data.
• Computer deletion: Enhanced options are available for deleting a computer.
• Payment confirmations: Confirmation email can include a PDF attachment of the invoice for your records.

Resolved Issues

• Minor bug fixes

Backup Agent 8.0 for Windows (24-Oct-2024)

Features

• Microsoft Azure storage account: Azure Azure Cold access tier is now supported as a backup destination in the Backup Agent

Improvements

• System Requirements: Microsoft .NET Framework 4.6.2 installation is now required. If the framework cannot be installed, the automatic update fails, and the server/computer remains not updated
• Simplified schedule settings in the backup plan wizards
• Advanced options in the backup wizards now include the following options:
  • Synthetic full backup management
  • Backup storage class selection

Resolved Issues

• Minor bug fixes

Management Console 7.5 (23-Oct-2024)

Features

• Backup Plan Management for Offline Computers: Backup plan management for offline computers is now enabled by default for all newly added providers.
• Improved Schedule Options in Backup Wizards: The Schedule Options step in the new backup format has been enhanced for more flexible and intuitive scheduling.

Note: This feature requires Backup Agent v8.0 or higher for Windows.

• Automatic Reporting of Notification Issues: Cases where Managed Backup is unable to deliver notifications are now automatically reported, allowing for prompt resolution.

Improvements

• Support from the Login Screen: You can now contact support team directly from the login screen if you encounter any access issues.
• Quick Restore in Audit Logs: All Quick Restore operations are now tracked and reported in the Audit Log.
• Restart Requirement for Backup Agent Updates: If a Backup Agent update requires a system restart, the restart requirement will now be displayed on the Computers grid.
• Enhanced Filters on the Computers page: The the Computers page now includes improved filters for more precise and effective remote management.

Resolved Issues

• Minor bug fixes

Backup Agents 4.3.1 for macOS and Linux (02-Oct-2024)

Improvements

• Wasabi: Milan service region EU-South-1 is now supported
• Wasabi: Insufficient storage error is now reported

Resolved Issues

• Minor bug fixes

Management Console 7.4.7 (26-Sep-2024)

Features

• Payment methods can now be managed in Management Console.

Enhancements

• Backup storage browser improvements.
• Improved General Settings. Payment methods can now be managed in General Settings.

Management Console 7.4 (29-Aug-2024)

Features

• Microsoft 365/Google Workspace Backup: Grouping domains by Management Console companies to ensure role-based access by delegating some management functions to company-specific administrators, detailed storage and license usage reports, and accurate billing
• Microsoft 365/Google Workspace Backup: License usage report can now be used for companies containing domain users with Microsoft 365/Google Workspace Backup licenses
• Microsoft 365/Google Workspace Backup: Storage usage report can now be used for companies containing domain users with Microsoft 365/Google Workspace Backup licenses

Enhancements

• Microsoft 365/Google Workspace Backup: Enhanced 'Domains' page

Backup Agent 4.3 for macOS (28-Aug-2024)

Improvements

• Backup plans are no longer interrupted due to system sleep. If the computer goes to sleep during a backup, the plan will pause and automatically resume when the computer wakes up.

Resolved Issues

• Minor bug fixes

Backup Agent 4.3 for Linux (28-Aug-2024)

Resolved Issues

• Minor bug fixes

Management Console 7.3.2 (19-Aug-2024)

Enhancements

• Force update actions are now reported in the Audit Log
• Improved Getting Started wizard

Resolved Issues

• Redirection issues to Management Console
• Management Console access with Chrome browser from devices running iOS and iPadOS

Management Console 7.3 (14-Aug-2024)

Enhancements

• Improved License Management
• Licence usage history added for new providers

Management Console 7.2.2 (05-Aug-2024)

Enhancements

• Enhanced Getting Started wizard
• Improved Scheduled Reports

Management Console 7.2.1 (31-Jul-2024)

Features

• Microsoft 365/Google Workspace Backup: Enhanced Auto-Activation for Microsoft 365 Groups or Organizational Units
• Microsoft 365/Google Workspace Backup: Backup and restore task handling for Microsoft 365 and Google Workspace is now enhanced to avoid hanging on items that are not accessible. Unavailable items are now skipped and reported in Skipped Items grid, and therefore the backup/restore task can be completed with warning.
• Microsoft 365/Google Workspace Backup: Added renamed files support under restore (file name history).
• Microsoft 365 Backup: Implemented restore functionality for MS Teams messages/posts.
• Microsoft 365 Backup: OneNote files can now be backed up and restored as other OneDrive items.

Enhancements

• Microsoft 365/Google Workspace Backup: Access to skipped items report from Backup History.
• Microsoft 365/Google Workspace Backup: Domains with backup licenses that have expired more than 90 days ago will be deleted automatically.
• Restore performance is improved
• Image-based backup performance is improved
• Intelligent Retention is enabled for all backup plan types

Resolved Issues

• SQL Server backup bug fix

Backup Agent 7.9.7 for Windows (31-Jul-2024)

Enhancements

• Restore performance is improved
• Image-based backup performance is improved
• Intelligent Retention is switched on for all backup plan types

Resolved Issues

• SQL Server backup bug fix

Management Console 7.2 (25-Jul-2024)

Features

• Integration with ConnectWise: Added configurable mapping between companies in ConnectWise and Management Console
• Integration RMM with ConnectWise: RMM Agent can now create tickets at ConnectWise upon RMM alerts
• RMM Agent: Fast access to selected custom SNMP properties by pinning in Management Console.
• Managed Connect: Managed Connect: Implemented virtual monitors to enable usage of all local displays
• Connect Web: Enhanced Connect Agent configuration (Black screen, logout and timeout settings)

Improvements

• Integration with ConnectWise: Enhanced integration interface
• RMM Agent: Automatic restart of RMM Agents
• RMM Agent: New alert configuration wizard to enhance alert customization for multiple computers
• RMM Agent: Added Update only mode on Patch management for 3rd Party applications
• Managed Connect: Optimized screen capturing
• Managed Connect and Connect Web: Connect Agent can now be configured on computer level
• Connect Web: Implemented virtual keyboard and hotkeys
• Connect Web: Enhanced menu for mobile devices

Resolved Issues

• Unable to show updates for 3rd Party applications
• Incorrect system time notifications on macOS
• Status bar for Disk Usage
• Timeout handling for PowerShell
• Required reboot of target computer for updates
• Minor bug fixes

RMM Agent 2.1 (25-Jul-2024)

Features

• RMM Agent can now create tickets at ConnectWise upon RMM alerts
• Support for fast access to selected custom SNMP properties
• Added Update only mode for Install or update software action in Group Action Task

Improvements

• Improved integration with ConnectWise
• Automatic restart of RMM Agents

Resolved Issues

• Minor bug fixes

Managed Connect 3.7 (25-Jul-2024)

Features

• Connect Agent can now be configured on computer level
• Implemented virtual monitors to enable usage of all local displays.

Improvements

• Optimized screen capturing
• Connect Web: Implemented virtual keyboard and hot keys
• Connect Web: Enhanced menu for mobile devices

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.6 for Windows (01-Jul-2024)

Features

• Licensing: Automatic assignment of purchased licenses and offline computer license assignment.
• Licensing: Licenses can now be assigned to the computers when the Backup Agents on these computers are offline. This functionality requires the latest version of Backup Agents installed on the offline computers and allowed offline editing.

Resolved Issues

• Minor hot fixes

Backup Agents 4.2.4 for Linux / macOS (27-Jun-2024)

Features

• Licensing: Automatic assignment of purchased licenses and offline computer license assignment.

Resolved Issues

• Minor bug fixes

Management Console 7.1 (27-Jun-2024)

Features

• Licensing: Backup License purchased using Change License dialog in Management Console is now assigned automatically to the computer for which the purchase is performed.
• Licensing: Backup licenses can now be assigned to the computers when the Backup Agents on these computers are offline. This functionality requires the latest version of Backup Agents installed on the offline computers and allowed offline editing.

Resolved Issues

• Minor bug fixes

Management Console 7.0.1 (12-Jun-2024)

Features

• Administrative accounts with Manage Users permission are now allowed to set storage limits for users in managed companies.

Improvements

• Wasabi: Chaging minimum retention period now has the transition period to avoid early deletion fees for recently created objects.
• Enabling of synthetic full rd party applicationsbackup is now available for long-term backup storage classes on Advanced Options step of backup plan wizards. The user should consider that this can result in increased storage costs.

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.5 for Windows (12-Jun-2024)

Features

• Improved mechanism of incremental backup creation to reduce the backup size. Warning: the first incremental backup after the Backup Agent update could be larger than usual.
• Enhanced restore functionality for partially corrupted file backups.
• Forever Forward Incremental: Intelligent Retention is now enabled by default, and cannot be disabled using UI.
• New backup format: backup plan now requires that the full backup schedule is set before the plan can be saved.
• New backup format: full and incremental backups can now have a different start time.

Improvements

• Improved Force using VS (Volume Shadow Copy Service) option processing in case of enabled Use VSS by default in Global Agent Options.
• New backup format: Purge logic improvement for generations with warnings.

Deprecated Features

• Backup Agent: Show Predefined Plans toolbar link is now deprecated.
• Legacy backup format: For new and changed plans in legacy backup format 'Back up NTFS permissions', 'Mark objects deleted in a backup source', 'File name encryption' advanced options are no longer available

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.3 for macOS (08-May-2024)

Improvements

• 'Library' directory and all its contents are now excluded if Do not backup system and hidden files option is enabled on Advanced Filter step of backup wizard.
• Do not backup files used by other processes is now renamed to Do not back up files used by other processes at the moment of the backup plan run
• CLI: Changed config export command

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.3 for Linux (08-May-2024)

Improvements

• Do not backup files used by other processes is now renamed to Do not back up files used by other processes at the moment of the backup plan run
• CLI: Changed config export command

Resolved Issues

• Error code 1629: added Knowledge base article to resolve the issue
• Minor bug fixes

Management Console 7.0 (08-May-2024)

Features

• Backup storage browser added as a easy-to-use way to view backup content, perform item level restore, and delete backup data
• Enhanced general settings
• Added Authorize action menu item to authorize multiple selected computers in Pending status
• Enhanced Users page
• Network share can be added on What to backup step of backup plan wizard using Advanced Options.
• Forever Forward Incremental: Intelligent Retention is now enabled by default, and cannot be disabled using UI.
• Restore to EC2 and restore to Azure VM are now available in Managed Console for the backup plans in the new backup format. You can try this functionality.

Improvements

• Enhanced Audit Log
• Enhanced filters on Computers
• Enhanced restore for partially corrupted file backups

Deprecated Features

• Legacy backup format: For new and changed plans in legacy backup format 'Back up NTFS permissions', 'Mark objects deleted in a backup source', 'File name encryption' advanced options are no longer available.

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.2 for macOS (22-Apr-2024)

Improvements

• Command Line Interface: CLI 2.0 is enhanced for creating and editing of the backup and restore plans. The following parameters were changed:

  • --occurrence-repeat-every TO --monthly-repeat-from
  • --full-occurrence-repeat-every TO --full-monthly-repeat-from
  • --full-occurrence-type-value TO --full-monthly-type-value
  • --full-occurrence-day TO --full-monthly-day
  • --full-occurrence-every TO --full-monthly-every
  • --occurrence-type-value TO --monthly-type-value
  • --occurrence-day TO --monthly-day
  • --occurrence-every TO --monthly-every
  • --proxy-type TO --use-proxy

• Command Line Interface:--restore-deleted-files parameter is added to plan create_restore file command

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.2 for Linux (22-Apr-2024)

Improvements

• Command Line Interface: CLI 2.0 is enhanced for creating and editing of the backup and restore plans. The following parameters were changed:
  • --occurrence-repeat-every TO --monthly-repeat-from
  • --full-occurrence-repeat-every TO --full-monthly-repeat-from
  • --full-occurrence-type-value TO --full-monthly-type-value
  • --full-occurrence-day TO --full-monthly-day
  • --full-occurrence-every TO --full-monthly-every
  • --occurrence-type-value TO --monthly-type-value
  • --occurrence-day TO --monthly-day
  • --occurrence-every TO --monthly-every
  • --proxy-type TO --use-proxy
• Command Line Interface:--restore-deleted-files parameter is added to plan create_restore file command

Resolved Issues

• Minor bug fixes

Backup Agent 7.9.4 for Windows (19-Mar-2024)

Resolved Issues

• Minor bug fixes

Management Console 6.9.4 (12-Mar-2024)

Features

• Microsoft 365/Google Workspace Backup: Object Lock (Immutability) is now supported for Microsoft 365 and (Google) services with configured retention policy
• Microsoft 365/Google Workspace Backup: Global Administrators of the domain (M365) or Super administrators of the domain (Google) are marked by star sign in user grids
• Microsoft 365/Google Workspace Backup: SharePoint Site Pages and Site Assets are now backed up and restored under site restore
• Microsoft 365/Google Workspace Backup: Organizational Units (OUs) are now supported in Google Workspace backup.
• Microsoft 365/Google Workspace Backup: Organizational Units (OUs) can now be used to manage auto-activation

Improvements

• Microsoft 365/Google Workspace Backup: Mail Backup and Archive options improvements
• Microsoft 365/Google Workspace Backup: Improved login pages
• Microsoft 365/Google Workspace Backup: Search of backed up mail messages in mail subfolders for Microsoft Outlook and Google Mail
• SharePoint site restore: Site can now be restored as a new site, or site can be restored to another site (document libraries, site pages, or site assets can be restored to restore folder of an existing site).
• SharePoint site restore: Deleted site can now be restored from backup with original site name
• SharePoint: search results have Show in folder icon, you can quickly navigate to object location
• Google Workspace Backup: Google Mail backup API improvements
• Google Workspace Backup: Enhanced backup history for Shared Drives
• Wasabi: Enhanced granular user policy

Resolved Issues

• Minor bug fixes

Management Console 6.9.3 (29-Feb-2024)

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.1 for macOS (22-Feb-2024)

Improvements

• Backup Agent for macOS installation package can now be created with pre-configured association with selected company. Newly added computer will be associated with the selected company using installation script
• macOS Sonoma versions 14.x are now supported

Resolved Issues

• Minor bug fixes

Backup Agent 4.2.1 for Linux (22-Feb-2024)

Improvements

• Backup Agent for Linux installation package can now be created with pre-configured association with selected company. Newly added computer will be associated with the selected company using installation script

Resolved Issues

• Minor bug fixes

Managed Connect 3.6 (21-Feb-2023)

Improvements

• Major performance and stability improvements: faster screen/session switching plus reduced CPU and RAM usage
• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers

Resolved Issues

• File transfer fails to send locked files
• Signal strength indicator issue on the secure screen
• Minor bug fixes

RMM Agent 2.0.0.134 (21-Feb-2024)

Improvements

• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers running on Windows, macOS and Linux

Resolved Issues

• Minor bug fixes

Management Console 6.9.2 (21-Feb-2024)

Features

• Product builds now can include pre-configured association with selected companies, automatically linking newly added computers.
• Now you can install Backup Agent on the computers and include them in selected company using installation script
• Now you can install RMM Agent on the computers and include them in selected company using installation script
• Now you can install Connect on the computers and include them in selected company using installation script

Improvements

• Enhanced Add Computer wizard

Resolved Issues

• Notification settings in User Plan Report
• Bulk installation issues on computer running macOS
• Minor bug fixes

Backup Agent 7.9.3 for Windows (14-Feb-2024)

Features

• SQL Server Backup: Added ability to run differential and transaction log backup on demand
• Files Backup: Dropbox online files are now ignored if Do not backup on-demand files option is selected

Resolved Issues

• Network Shares: Files in use by another process are reported as unexpected error (code 1003)
• Long timeout on attempt to retrieve exclusive access to repository (code 1072)
• Minor bug fixes

Backup Agent 7.9.2.266 for Windows (05-Jan-2024)

Resolved Issues

• Non-latin symbols are case insensitive during backup
• False negative error: There is no active upload of a large file when backing up to BackBlaze B2