Article ID: m0001

Backup Agent 8.6.0.338 for Windows (12-May-2026)

Improvements

  • Improved the stability and logging of VSS operations after installing the Windows 11 security update released on April 30, 2026 (KB5083631)

Resolved Issues

  • Reduced the number of cases where errors 2503 and 2504 might occur.
  • Fixed an issue with downloading the redistributable package.

RMM Agent 2.5 (05-May-2026)

Features

Enhancements

  • Group action tasks can now be scheduled on a specific weekday of the month.
  • Group Action tasks now support software management for computers running Linux.
  • Enhanced support for Linux:
    • Software management
    • Terminal support
  • RMM Computers: The last logged-in user is now visible in the RMM Computers grid.

Resolved Issues

  • Resolved an issue with the 'Service Stopped' RMM alert generation.

Management Console 9.3 (05-May-2026)

Features

  • Now RMM tickets can be created upon RMM and Backup alert generation. This should be configured in the alert profile.
  • Tickets page: A counter for new unread comments has been added.
  • Object Lock support: Default Object Lock Default Object Lock configured on the backup storage side is now supported and can be enabled. This feature requires Backup Agent version 8.6 (Windows) or 4.5 (macOS/Linux).
  • AWS European Sovereign Cloud is now supported as a backup destination. This destination is physically and logically isolated from AWS global regions and has infrastructure located entirely within the European Union. It can be added as a storage account. This feature requires Backup Agent version 8.6 (Windows) or 4.5 (macOS/Linux).
  • Impossible Cloud is now supported as a S3-compatible backup destination. It can be added as a storage account. This feature requires Backup Agent version 8.6 (Windows) or 4.5 (macOS/Linux). This feature is supported by Microsoft 365/Google Workspace backup.
  • RMM Agent can now be protected from uninstallation with a password

Enhancements

  • Group action tasks can now be scheduled on a specific weekday of the month. This feature requires RMM Agent 2.5 and later.
  • Group Action tasks now support software management for computers running Linux. This feature requires RMM Agent 2.5 and later.
  • Enhanced RMM Agent version 2.5 for Linux:
    • Software management
    • Terminal support
  • Enhanced backup plan management
  • RMM Computers: The last logged-in user is now visible in the RMM Computers grid.
  • M365/Google backup: Enhanced domain management on the M365/Google page. Added Manage option to access the domain service dashboard.
  • MSP360 Control app: Added a new administrative permission to manage mobile app suggestions in 2FA dialogs and advertisements.
  • Purchase history: Added an ability to view unpaid bills on this page
  • Feedback: You can now receive 50 credits for submitting feedback about our products.

Microsoft 365 / Google Workspace Backup 4.10.1 (13-Apr-2026)

Features

  • Microsoft 365/ Google Workspace Backup:

Backup Agent 8.6 for Windows (09-Apr-2026)

Features

  • Default Object Lock configured on the backup storage side is now supported. For details, refer to the following article.
  • AWS European Sovereign Cloud is now supported as a backup destination. This destination is physically and logically isolated from AWS global regions and has infrastructure located entirely within the European Union. It can be added as a storage account. This feature requires Backup Agent version 8.6 (Windows) or 4.5 (macOS/Linux).

Backup Agents 4.5 for macOS and Linux (31-Mar-2026)

Features

  • AWS European Sovereign Cloud is now supported as a backup destination. This destination is physically and logically isolated from AWS global regions and has infrastructure located entirely within the European Union
  • Added support for the Object Lock feature when it is configured on a backup destination and then enabled as the Default Object Lock setting for that backup destination in the Management Console.

Management Console 9.2 (19-Mar-2026)

Features

  • S3-Compatible storage accounts: The Management Console can now verify the compatibility of S3-compatible backup storage account using the built-in S3-Compatible Storage Checker tool. This check is performed when attempting to add a backup destination.
  • HaloPSA Integration: Added an ability to create billing through HaloPSA integration.
  • Microsoft 365/Google Workspace Backup: Default Object Lock configured on the cloud storage side is now supported. No attempts to delete backup data will be made during the specified lock period.
  • New administrator permission: A new administrator permission 'Companies > Manage backup destinations' has been added on 'Organization > Administrators'. This permission is required to manage backup destinations for assigned companies.
  • Ticket management:
  • Hyper-V cluster backup is now also supported in the Management Console

Improvements

  • Security and performance: The system now enforces a maximum of two concurrent sessions per administrator. If a third session is initiated, the session with the earliest creation timestamp is terminated and the user is logged out from that session. The new session is then established. This behavior helps manage resource usage and improves security.
  • Capacity report: Added the ability to delete backup records from the Capacity Report.
  • Audit Log: The list of events displayed in logs has been expanded. For example, information about changes to storage limits, bulk deletion of computers, etc. is now reported.
  • Licensing: Enhanced the usability of Licenses page.
  • Backup Storage Browser: Enhanced usability and expanded restore capabilities
  • Online Access: Added the ability to enable Online Access for selected users.
  • Email customization: Improved user experience when customizing email notifications.
  • API: Enhanced API errors reporting.

Resolved Issues

  • Backup status display: Fixed an issue with displaying the overall backup status when several backups were performed on the same computer during the same day.
  • Purchase history: Fixed issues related to payment period calculations.
  • Storage Usage report: The column 'Storage usage (GB)' is now renamed to 'Storage usage (bytes)' to avoid inconsistencies.

Managed Connect 4.2 for Windows (10-Feb-2026)

Resolved Issues

  • Fixed an issue related to the session reconnection.

Managed Connect 4.2 for macOS (10-Feb-2026)

Important Information

  • macOS 26 (Tahoe) and later: When upgrading Connect from v4.1 to v4.2, a new privilege scheme is applied during installation. As a result, users should give the Accessibility permission for ConnectAgent.app (Privacy & Security -> Accessibility); otherwise, remote control functionality will not work.

Backup Agent 8.5.1 for Windows (private beta) (05-Feb-2026)

Improvements

  • Proxmox VM Backup support:
    • Proxmox containers are now supported
    • Proxmox API token authentication is now supported

Resolved Issues

  • Minor bug fixes

Management Console 9.1 (05-Feb-2026)

Features

Improvements

  • Plan Report Settings
    • Added a %Result2% variable to report a detailed plan result
  • Usability
    • Header rows in grids are now frozen
  • Computers page:
  • A link to the admin configuration is now included in the message sent to the provider after adding a domain. The link opens a preconfigured side panel under 'Organization > Administrators'.

Resolved Issues

  • Addressed bug fixes

Connect Agent 4.1.0.41 for Windows (26-Jan-2026)

Improvements

  • Enhanced support for connections to computers running macOS

Resolved Issues

  • Inconsistent endpoints names in chat

Connect Agent 4.1.0.41 for macOS (26-Jan-2026)

Features

  • Implemented chat
  • Added support for encryption

Improvements

  • Input lock is fully supported
  • Enhanced full control mode

Resolved Issues

  • Inconsistent endpoints names in chat

Microsoft 365 / Google Workspace Backup 4.9 (26-Jan-2026)

Features

  • Microsoft 365/ Google Workspace Backup:

Enhancements

  • Domain ID can now be found in the My Account menu on Service Dashboard.

Backup Agent 4.4.4.425 for Linux (22-Jan-2026)

Resolved Issues

  • Addressed bug fixes

Backup Agent 4.4.4.425 for macOS (22-Jan-2026)

Features

Resolved Issues

  • Addressed bug fixes

MSP360 Control 2.7 (Android) (22-Jan-2026)

Features

  • QR Code Login Authorization: Added full support for login approval via QR code initiated from the Management Console.
    • Scan QR codes directly in the mobile app to authorize sign-ins
    • Instant login when scanned from a registered 2FA device
    • Automatic push notification to the user’s 2FA device when scanned from a non-2FA device
    • Clear toaster notifications for successful or failed login attempts (including connectivity issues)
  • Redesigned Login Experience: The login screen has been rebuilt to match the latest MSP360 branding and support modern authentication flows, including:
    • Clean, modernized UI
    • Password recovery through secure web view
    • Single Sign-On login with Google and Microsoft
    • Login via QR code to the Management Console

MSP360 Control 3.11 (iOS) (22-Jan-2026)

System Requirements

  • Requires iOS 17.6 or later

Features

  • QR Code Login Authorization: Added full support for login approval via QR code initiated from the Management Console.

    • Scan QR codes directly in the mobile app to authorize sign-ins
    • Instant login when scanned from a registered 2FA device
    • Automatic push notification to the user’s 2FA device when scanned from a non-2FA device
    • Clear toaster notifications for successful or failed login attempts (including connectivity issues)

  • Redesigned Login Experience: The login screen has been rebuilt to match the latest MSP360 branding and support modern authentication flows, including:

    • Clean, modernized UI
    • Password recovery through secure web view
    • Single Sign-On login with Google and Microsoft
    • Login via QR code scanning in the Management Console

Backup Agent 8.5 for Windows (private beta) (22-Jan-2026)

Features

  • Proxmox VM Backup & Restore is now available: Virtual machines on Proxmox can now be backed up and restored directly to a Proxmox host server. This functionality is available as a beta release.

Known Issues

  • High memory consumption during the item-level restore process.
  • Only one Proxmox backup or restore job can run at a time; concurrent execution is not supported.
  • In the beta version, restore is only supported to a Proxmox server. Restore as a virtual disk is not currently available.

Management Console 9.0 (22-Jan-2026)

Features

  • Proxmox VM Backup & Restore (Beta)
    • Virtual machines on Proxmox can now be backed up and restored directly to a Proxmox host server. This functionality requires Backup Agent 8.5 for Windows (private beta).
  • Login to the Management Console using QR code scanning. This feature requires MSP360 Control app 3.11+ for iOS or MSP360 Control app 2.7+ for Android.
  • Automatic updates:
    • Specific computers can now be excluded from the auto-update list.
  • Backup Storage Browser:
    • The ability to find any file version in the selected generation with 'Show file versions'.
  • Simplified restore wizard is now available in beta version.

Improvements

  • Storage Usage report
    • Storage usage can now be filtered by backup destination.
  • Branding
    • The ability to hide MSP360 links from the Management Console.
  • VSS:
    • The ability to adjust the volume shadow copy storage settings on a specific machine from the Management Console.
  • Downloads
    • Installation packages of the Backup Agent for macOS (Apple Silicon) with ARM64 support are now available.|

Resolved Issues

  • Addressed bug fixes

Known Issues

  • Proxmox backup:
    • High memory consumption during the item-level restore process.
    • Only one Proxmox backup or restore job can run at a time; concurrent execution is not supported.
    • In the beta version, restore is only supported to a Proxmox server. Restore as a virtual disk is not currently available.

Backup Agent 8.3 for Windows (08-Jan-2026)

Improvements

  • Performance improvements

Resolved Issues

  • Addressed bug fixes
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