Backup Agent 8.5.1 for Windows (private beta) (05-Feb-2026)

Improvements

• Proxmox VM Backup support:
  • Proxmox containers are now supported
  • Proxmox API token authentication is now supported

Resolved Issues

• Minor bug fixes

Management Console 9.1 (05-Feb-2026)

Features

• Added a new page for ticket management.
• Introduced the ability to delete multiple computers in bulk.
• The Online Access feature can now be enabled for users in the enhanced beta version

Improvements

• Plan Report Settings
  • Added a %Result2% variable to report a detailed plan result
• Usability
  • Header rows in grids are now frozen
• Computers page:
  • Added a new license type filter for prepayment mode
• A link to the admin configuration is now included in the message sent to the provider after adding a domain. The link opens a preconfigured side panel under 'Organization > Administrators'.

Resolved Issues

• Addressed bug fixes

Connect Agent 4.1.0.41 for Windows (26-Jan-2026)

Improvements

• Enhanced support for connections to computers running macOS

Resolved Issues

• Inconsistent endpoints names in chat

Connect Agent 4.1.0.41 for macOS (26-Jan-2026)

Features

• Implemented chat
• Added support for encryption

Improvements

• Input lock is fully supported
• Enhanced full control mode

Resolved Issues

• Inconsistent endpoints names in chat

Microsoft 365 / Google Workspace Backup 4.9 (26-Jan-2026)

Features

• Microsoft 365/ Google Workspace Backup:
  • Support added for backup of shared mailboxes.

Enhancements

• Domain ID can now be found in the My Account menu on Service Dashboard.

Backup Agent 4.4.4.425 for Linux (22-Jan-2026)

Resolved Issues

• Addressed bug fixes

Backup Agent 4.4.4.425 for macOS (22-Jan-2026)

Features

• Backup Agent for macOS now supports Apple silicon (ARM64)
  • System requirements

Resolved Issues

• Addressed bug fixes

MSP360 Control 2.7 (Android) (22-Jan-2026)

Features

• QR Code Login Authorization: Added full support for login approval via QR code initiated from the Management Console.
  • Scan QR codes directly in the mobile app to authorize sign-ins
  • Instant login when scanned from a registered 2FA device
  • Automatic push notification to the user’s 2FA device when scanned from a non-2FA device
  • Clear toaster notifications for successful or failed login attempts (including connectivity issues)
• Redesigned Login Experience: The login screen has been rebuilt to match the latest MSP360 branding and support modern authentication flows, including:
  • Clean, modernized UI
  • Password recovery through secure web view
  • Single Sign-On login with Google and Microsoft
  • Login via QR code to the Management Console

MSP360 Control 3.11 (iOS) (22-Jan-2026)

System Requirements

• Requires iOS 17.6 or later

Features

• QR Code Login Authorization: Added full support for login approval via QR code initiated from the Management Console.

  • Scan QR codes directly in the mobile app to authorize sign-ins
  • Instant login when scanned from a registered 2FA device
  • Automatic push notification to the user’s 2FA device when scanned from a non-2FA device
  • Clear toaster notifications for successful or failed login attempts (including connectivity issues)

• Redesigned Login Experience: The login screen has been rebuilt to match the latest MSP360 branding and support modern authentication flows, including:

  • Clean, modernized UI
  • Password recovery through secure web view
  • Single Sign-On login with Google and Microsoft
  • Login via QR code scanning in the Management Console

Backup Agent 8.5 for Windows (private beta) (22-Jan-2026)

Features

• Proxmox VM Backup & Restore is now available: Virtual machines on Proxmox can now be backed up and restored directly to a Proxmox host server. This functionality is available as a beta release.

Known Issues

• High memory consumption during the item-level restore process.
• Only one Proxmox backup or restore job can run at a time; concurrent execution is not supported.
• In the beta version, restore is only supported to a Proxmox server. Restore as a virtual disk is not currently available.

Management Console 9.0 (22-Jan-2026)

Features

• Proxmox VM Backup & Restore (Beta)
  • Virtual machines on Proxmox can now be backed up and restored directly to a Proxmox host server. This functionality requires Backup Agent 8.5 for Windows (private beta).
• Login to the Management Console using QR code scanning. This feature requires MSP360 Control app 3.11+ for iOS or MSP360 Control app 2.7+ for Android.
• Automatic updates:
  • Specific computers can now be excluded from the auto-update list.
• Backup Storage Browser:
  • The ability to find any file version in the selected generation with 'Show file versions'.
• Simplified restore wizard are now available in beta version.

Improvements

• Storage Usage report
  • Storage usage can now be filtered by backup destination.
• Branding
  • The ability to hide MSP360 links from the Management Console.
• VSS:
  • The ability to adjust the volume shadow copy storage settings on a specific machine from the Management Console.
• Downloads
  • Installation packages of the Backup Agent for macOS (Apple Silicon) with ARM64 support are now available.|

Resolved Issues

• Addressed bug fixes

Known Issues

• Proxmox backup:
  • High memory consumption during the item-level restore process.
  • Only one Proxmox backup or restore job can run at a time; concurrent execution is not supported.
  • In the beta version, restore is only supported to a Proxmox server. Restore as a virtual disk is not currently available.

Backup Agent 8.3 for Windows (08-Jan-2026)

Improvements

• Performance improvements

Resolved Issues

• Addressed bug fixes