Last Modified: 30-Sep-2025

Management Console 8.6 (23-Sep-2025)

Features

  • Storage Accounts:
  • Storage Limits: Storage limit selection is now required when assigning a backup destination to a company.
  • Managed Backup Users: User deletion can now be performed in several modes:
    • User and all backed up data of this user. Permanently deletes the user account and all associated backed-up data.
    • User account only. Deletes the user account but retains their backed-up data.
    • Selected backed up data (new). Allows for the deletion of specific backed-up data without deleting the user account.
  • HaloPSA Integration: Introduced the ability to add a custom 'RMM' button for remote management and monitoring purposes.

Improvements

Discontinued support

  • Support for the following storage account types has been discontinued. These storage accounts can no longer be edited.
    • CenturyLink
    • Cloudian
    • Dream Objects
    • Aruba Cloud
    • ThinkOn
    • Oracle Cloud
    • Seeweb

Backup Agent 8.1.4 for Windows Release (18-Sep-2025)

Resolved Issues:

  • Addressed minor bugs to enhance application security, stability, and performance.

Connect Agent 4.0.0.188 (BETA) for macOS (28-Aug-2025)

Features

  • Added support for remote connections to macOS computers using the web browser and desktop application.

Management Console 8.5 (28-Aug-2025)

Important Changes

  • Backup for Windows VM Edition is now renamed to Backup for Windows VM host edition.This Agent version must be installed on the host computer only.
  • Microsoft Exchange Backup plans can only be edited in the Backup Agent

Features

  • New filters available on default main page: Added/renamed filters to monitor endpoints requiring Agent updates on Computers / Backup Computers / RMM Computers
    • Outdated. Shows computers with outdated versions of Backup Agent, RMM Agent, or Connect Agent
    • Installation issues. Showscomputers where some Agents failed to install successfully
    • Unsupported is renamed from Unsupported versions.
  • Computer deletion: Backup data in multiple backup destinations of the same computer and/or associated user account can now be deleted simultaneously.
  • Storage Accounts: Added support for IDrive e2 cloud storage
  • Managed Connect: Remote desktop connections to macOS computers can now be established using Connect Agent (beta).
  • Backup Plans: Added the ability to restore backup plans by creating a copy directly in the Management Console.
  • Right-click menu options are now available for offline computers

Improvements

  • Download Panel: Connect Agent 4.0 for macOS (beta) is now available to access macOS computers.
  • Companies: The 'Data size on storage' column now can show the size of backup data created with Managed Backup and Microsoft 365 / Google Workspace Backup if the backup destination contains both backups. This information is available when you hover over the data icon after the size.
  • Restore to VMware vSphere: This restore type is now explicitly marked as available only in Backup Agent. The information is displayed in the 'Type of Data' step in the Management Console backup wizard.
  • Scheduled Reports: Scheduled reports are now grouped by Backup Agent and RMM Agent
  • Report a Problem: Include Event logs and VSS diagnostics is now enabled by default.

Resolved Issues

  • Fixed an issue where backup plans could not be retrieved on the Backup Plans tab. Added a more informative error description and the ability to reload backup plans.

Backup Agent 8.1.3 for Windows (13-Aug-2025)

Features

  • MinIO: Added support for versioning in backup destinations
  • S3 Compatible Storage Accounts: Added support for versioning in backup destinations.

Improvements

  • The 'Include event logs and VSS diagnostics' option is enabled by default in the 'Report a problem' dialog

Resolved Issues

  • Minor bug fixes

Management Console 8.4 (05-Aug-2025)

Features

  • Computers: Added right-click context menu for quicker access to these actions
    • Authorize computer
    • Navigate to the 'Backup Plans' tab in the side panel
    • Navigate to the restore options in the side panel
    • Open 'Backup History'
    • Report a problem.
  • Administrator Identification: Service provider (Main administrator) accounts are now marked in 'Organization > Administrators'
  • Audit log: Backup destination change tracking now includes extended information
    • Bucket/destination names
    • User/company assignment history
    • Action type
    • Performer identity and timestamp metadata.
  • Licensing: License type can now be set during the initial computer authorization after installing the Backup Agent.
  • Managed Connect: Paid licenses for Backup Agent for macOS now include complimentary Managed Connect access.

Improvements

  • Email Notifications: Email report subjects have been renamed, 'Completed' status changed to 'Completed Successfully' for clearer reporting.

  • Backup Storage Browser: Backup Destination ID now visible in page URL for easy reference.

  • Rebranding: Enhanced Management Console Rebranding page (formerly Web Console Rebranding).

  • Backup History: Error messages are now truncated for better readability. Full error details available via hover tooltips.

  • Customer Feedback: Reduced feedback prompt frequency to once per month.

  • Managed Connect: Added SSH connection capability for computers running macOS.

    Resolved Issues

  • Backup history: Deleted plans no longer appear in grid views

Backup Agent 8.1.2 for Windows (17-Jul-2025)

Features

  • Network Diagnostic Tool: Introduced a built-in Network Diagnostic Tool to help identify connectivity issues. The tool checks:
    • Accessibility of Backup, RMM, and Connect services
    • DNS name resolution
    • SSL/TLS connection establishment
    • Certificate validity
    • Associated IP addresses
  • Bare-Metal Restore:
    • Added support for Managed Connect. You can now use Managed Connect to remotely access the target machine during the restore process for troubleshooting
    • CloudBerry Explorer is now included in the bootable environment to browse, view, and edit configuration and system files during the restore session.
    • Added Network Diagnostic for troubleshooting purposes.

Improvements

  • Image-Based Backup Restore:
    • Improved speed and reliability of image-based backups and quick restore operations.
    • Firmware Compatibility Check: Added a compatibility warning if the hardware firmware type (Legacy BIOS or UEFI) doesn't match the source operating system.
    • Email Notifications: Bare-metal restore status emails are now sent to the specified email address of the service privider.

Resolved Issues

  • VMware Backup: Resolved an issue where a virtual machine was skipped without notification due to insufficient permissions.
  • Minor bug fixes

Management Console 8.3.1 (17-Jul-2025)

Deprecated Features

  • Windows Server 2008 R2 Service Pack 1 (64-bit) is no longer supported by RMM Agent version 2.3.
  • Windows 7 and Windows 8.1 are no longer supported by Connect version 3.8. The last version you can use on these operating systems is 3.7.1.

Features

  • RMM Group Action Tasks: Added new scheduling options. Tasks can now be executed immediately, manually, or on a schedule
  • RMM Agent for Windows: Added support for Windows Server 2025.
  • RMM Agent for macOS: Added support for macOS 15.0 'Sequoia'.
  • Script Library: Introduced the wizard for adding scripts.

Improvements

  • RMM Computers: Computer lists have been optimized for better performance
  • RMM Alerts: Lowered the minimum event time threshold for Connection Loss detection up to 1 min.
  • Alert History: The result of script execution now appears in alert history (the record is limited by 1000 characters)

Resolved Issues

  • Managed Connect: Fixed file transfer issues related to mapped network drives
  • Minor bug fixes

Managed Connect 3.8 (17-Jul-2025)

Deprecated Features

  • Support for Windows 7 and Windows 8.1 has been discontinued. The last version you can use on these operating systems is 3.7.1

Improvements

  • Security enhancements for safer remote sessions
  • Improved Options menu for better usability

Resolved Issues

  • Fixed file transfer issues related to mapped network drives
  • Minor bug fixes

Management Console 8.3 (26-Jun-2025)

Features

  • Ticket Management: Introduced ticket management system for computers.
    • Tickets are now accessible from the side panel on the Computers page.
    • This feature currently allows you to create and manage tickets within the Management Console. More functionality is coming soon.
  • HaloPSA Integration (ΒΕΤΑ): Introduced native integration between Management Console and HaloPSA. With this integration you can:
    • Enable ticket automation and billing workflows within HaloPSA.
    • Establish browser-based remote desktop connections via Connect directly from HaloPSA.
  • Backup Templates:
    • Improved workflow for applying and managing backup templates.
    • Tags are now supported for backup template scope
  • ConnectWise PSA: Added a possibility to set billing options ('Billable', 'Do not bill', and 'No charge') that will be transferred to ConnectWise PSA and used for customer billing on the ConnectWise side.
  • Backup for Linux: Added support for the Azure Cold storage tier for Backup Agent 4.4 for Linux and higher.
  • Capacity Report:
    • Ability to remove all backup data from a specific bucket.
    • Improved handling of backup data deletion operations.
  • Two-Factor Authentication (2FA): Enhanced brute-force attack prevention mechanisms.

Improvements

  • MSP Control: Banners are now displayed in the Management Console to download mobile applications.
  • Consistency Check: Enhanced the Consistency Check plan wizard in the Management Console
  • Administrators: Enhanced company selection interface for better usability.
  • Getting Started Wizard: Added the ability to select a region for the backup destination.
  • Restore Wizards: Added contextual links to relevant documentation.
  • Notifications: Introduced a new alert if all backups on any computer are not successful.
  • Network shares: Now support paths that contain underscore ( _ ) characters.

Resolved Issues

  • Fixed an issue with warning email notifications not being sent correctly.
  • Resolved inconsistencies in backup plan duration reporting.
  • Minor bug fixes

Management Console 8.2.6 (18-Jun-2025)

Features

  • Microsoft 365/ Google Workspace Backup:
    • Restore Point view: Added support for previewing and restoring the backup contents of SharePoint, OneDrive, Google Drive, and Shared Drives as of a selected date. Folders and documents (including earlier revisions) can now be viewed and restored as they existed at the selected point in time.
    • Retention Policy: A warning is now displayed if the selected retention period is shorter than the minimum retention period enforced by the cloud storage provider

Improvements

  • Microsoft 365/ Google Workspace Backup
    • Email Reports: Results with 'Failed' and 'Warning' statuses are no longer displayed if their values are null
    • Email Reports: Large reports will be partially compressed into ZIP files
    • Task Manager: Added a visual indicator on the Task Manager icon to notify users when some tasks have failed
    • Improved search for SharePoint, OneDrive, and Google Drive service backup
    • Dashboard statistics will now display backup sizes using units that match the actual size.

Resolved Issues

  • Paid SharePoint/Teams/Shared Drives license assignment issue before the trial license expires
  • Minor bug fixes

Backup Agent 4.4.1.129 for macOS and Linux (16-Jun-2025)

Improvements

  • Improved error reporting

Resolved Issues

  • Minor bug fixes

Management Console 8.2.5 (05.06.2025)

Features

  • Email service: Added a check to verify that the email service is fully configured before sending emails

Improvements

  • Audit Log: Added more records for storage account modifications
  • Redesigned and improved Backup History page is now available

Resolved Issues

  • Fixed an error preventing NBF IBB restores from Backblaze B2 to Azure VM due to an 'Unknown file size' issue in the restore wizard
  • Resolved an issue where backup operations failed with a 'user data deletion in progress' error, even though no deletion was occurring
  • Fixed S3 bucket creation issues for storage accounts using AWS GovCloud.
  • Resolved a compatibility issue with AWS GovCloud (US-East and US-West) storage accounts in the Management Console.
  • Minor bug fixes

Backup Agent 8.1.0.630 for Windows (19-May-2025)

Resolved Issues

  • Fixed connection timeout issues on slow or limited bandwidth connections

Management Console 8.2 (08-May-2025)

Features

  • Notification thresholds for backup plan failures: Added the ability to configure a notification threshold for Managed Backup alerts. Notifications are now sent only after a specified number of consecutive plan failures. Thresholds can be set at the global, company, and backup plan levels.
  • Restore Plans: more detailed information about the restore plan progress. The progress bar now visualizes the amount of data uploaded during the restore process.

Improvements

  • Backup History: Enhanced backup history logic for the 'Issue Only' filter: successful backups now appear in the grid if they occur after failed backup runs
  • Backup History: You can now connect to an endpoint directly from the 'Backup History' page using the 'Connect' button.
  • RMM Computers: Exporting RMM computer data to CSV now includes RMM Agent details.
  • Licensing: Enhanced the license purchase dialog.

Resolved Issues

  • Scheduled report delivery failures.
  • Incorrect display of data upload indicators.
  • Errors in the invoice data.
  • Issue where administrators could attempt to modify provider licenses.
  • Minor bug fixes.

Backup Agent 8.1.0.619 for Windows (06-May-2025)

Resolved Issues

  • Fixed an issue with backing up OneDrive for Business
  • Resolved compatibility issues with VMware ESXi 6.7–7.0
  • Corrected retry logic for B2 storage
  • Fixed error reporting accuracy

Backup Agents 4.4 for macOS and Linux (15-Apr-2025)

Features

  • Zstandard Compression: Backup plans now use Zstandard compression, reducing backup sizes by 5–10%. The transition will occur automatically during the next full backup.
  • Azure: Azure Cold Storage support added.

Enhancements

  • Improved security features for better protection and reliability.

Resolved Issues

  • Minor bug fixes

Backup Agent 8.1 for Windows (15-Apr-2025)

Features

  • System Requirements: Windows Server 2025 is now supported
  • Compression: Backup data now uses Zstandard compression, reducing backup size by 5-10%. The transition to this method will occur during the first full backup.

Deprecated Features

  • MS Exchange Restore: Item-level restore is no longer available.

Improvements

  • Bare-Metal Restore:
    • Enhanced the Restore Wizard to ensure a successful restore when the repository lacks sufficient space for all required operations.
    • Improved logging for better diagnostics.
    • Added the ability to change the repository location during the restore process.
    • Implemented date and time validation to prevent restore issues caused by incorrect system settings.
  • On-Demand File backup: Performance and efficiency enhancements
  • Restore deleted files: Improved logic for handling files that are already deleted

Resolved Issues

  • Backup plans were not appearing correctly on the Backup Plans tab.
  • Fixed an issue with restoring legacy backup restore points based on point on time selection

Management Console 8.1 (10-Apr-2025)

Features

  • New Home page with enhanced monitoring tools:
    • Backup status dashboard
    • Safety checklist
    • Storage consumption dashboard
    • Critical computer tracker
    • License counter
  • Backup Storage Browser: File version restore is now supported for the legacy backup format
  • Restore wizards: dded the ability to use a network share as a restore destination
  • Monitoring for support tickets added to the account menu in the Management Console.

Improvements

  • Enhanced License page. The 'Pool 'column now indicates which pool the license belongs to
  • Updated the Policy Designer page
  • MSP360 storage powered by Wasabi:
    • Invoices now include seller details, if applicable
    • Object Lock is now disabled by default
  • API security improvement: The validation rules for executing commands have become more strict
  • Password recovery: Enhanced reporting

Resolved Issues

  • Minor bug fixes

RMM Agent 2.2.1 (21-Mar-2025)

Features

  • Extended antivirus software detection
  • Added alert handling in parallel to improve performance

Improvements

  • Group Action Tasks:
    • Enhanced the Group Action Task wizard
    • Updated tag filter logic. Now computer with any of specified tags will be included in the task scope
    • Improved handling of recurring Group action tasks interrupted by computer restart
    • Improved reliability of PowerShell script execution on low-speed channels
    • Improved reliability of Windows Update handling
  • Installation: Updated the scripts for .NET installation on computers running Windows and macOS

Resolved Issues

  • Minor bug fixes

Backup Agents 4.3.4 for macOS and Linux (19-Mar-2025)

Improvements

  • Enhanced security

Resolved Issues

  • Minor bug fixes

Management Console 8.0 (19-Mar-2025)

Features

  • ConnectWise PSA: Introduced a wizard to configure billing settings for companies
  • ConnectWise PSA: Added the ability to include the number and cost of activated licenses in billing data sent to ConnectWise
  • Backup Templates: Easier Backup Configuration with Templates
    • Apply Backup Templates. Easily apply an existing backup template directly from the 'Backup Plans' tab in the side panel on 'Computers'
    • Create Templates from Existing Configurations. Convert a backup configuration of selected computer into a reusable template directly from the 'Backup Plans' tab in the side panel on 'Computers'
    • Clone Backup Plans – Duplicate backup plans by copying them from one endpoint and pasting them to another.

Improvements

  • ConnectWise PSA: Enhanced the 'Billing' tab
  • Billing Period in PDF Invoices: Payment tracking now includes the billing period billing period and seller details (if required).
  • MSP360 storage powered by Wasabi: added an ability to download detailed Wasabi storage billing reports with a daily breakdown of data usage for better analysis and cost tracking
  • Licensing: License counters) now act as instant filters, making it easier to navigate and find specific license data on the 'Licenses' page
  • API: New API methods allow you to authorize, remove authorization, get computer info, and check the authorization status of computers
  • Easy Access to Help and Documentation: Each page in the Management Console now contains direct links to relevant help materials
  • DKIM and DMARC information is now visible on 'Settings > Email Service'

Resolved Issues

  • Minor bug fixes

Discovery and Deploy Tool 1.0.0.130 (19-Mar-2025)

Features

  • Installation packages can now automatically assign the computer to the selected company.

Improvements

  • Passwords can now include the dash (-) symbol

Management Console 7.9 (06-Feb-2025)

Features

  • Microsoft 365/ Google Workspace Backup: Migration from IMAP to Google API for all backup and restore operations is now complete.
  • Microsoft 365/ Google Workspace Backup: Domain management features and customer access link setting are moved from 'M365/Google Backup > General' to M365/Google Backup > Domains'. The 'M365/Google Backup > General' page is now deprecated, consolidating domain configuration into a single page.
  • Microsoft 365/ Google Workspace Backup: Added an 'Assign License' link to retain domain data for 90 days after all licenses expire.
  • Microsoft 365/ Google Workspace Backup: Support added for downloading large PST files (over 10,000.00 records) after enabling the 'Direct PST Download' feature.
  • Microsoft 365/ Google Workspace Backup: Added email notifications for:
    • Blocked domains
    • User/Groups (OUs) auto-activation failures
    • Absence of a valid license for Microsoft 365/ Google Workspace Backup.

Improvements

  • Amazon S3: Added support for eu-central-2 Europe (Zurich) AWS region
  • Microsoft Azure: Added support for Azure Cold storage class in Backup Plan wizards
  • RMM Service: Added minor usability improvements to RMM Alert Profiles
  • Microsoft 365/ Google Workspace Backup: Allow Download of Exported PST Files Directly from the Backup Storage is now renamed to Direct PST Download
  • Microsoft 365/ Google Workspace Backup: Google API is now used for GMail restore operations
  • Microsoft 365/ Google Workspace Backup: Domain names are now specified in the subject of the email reports
  • Microsoft 365/ Google Workspace Backup: Information about the items skipped during export to PST file is now available in 'Skipped Items'
  • Backup Agent Update: Computers that require a restart after the update are no longer marked with a 'Warning' status. Instead, they now have an 'Info' level mark.
  • Backup: Added a prompt to use the Image-Based Backup Plan if a whole partition is selected for backup in the Files Backup Plan to enhance backup performance.
  • Licensing: Added the ability to grant paid licenses to multiple endpoints in bulk.
  • Authorization: The 'Pending' status has been improved to appear for all computers that require authorization.
  • Minor usability improvements

Resolved Issues

  • Paid SharePoint/Teams/Shared Drives license assignment issue before the trial license expires
  • Minor bug fixes

Backup Agent 8.0.4 for Windows (30-Jan-2025)

Improvements

  • Forever Forward Incremental: Backup data processing improved.

Resolved Issues

  • Minor bug fixes

Management Console 7.8 (16-Jan-2025)

Features

  • Backup data deletion: Backup data associated with a backup plan can now be deleted along with this backup plan.
  • Microsoft Azure: Azure cold storage tier is now supported as a backup destination in backup plan wizards
  • License Assignment: Licenses can now be assigned to a group of selected endpoints on the Organization > Licenses page using the Grant button.

Improvements

  • VMware Restore: Enhanced VMware restore wizard in the Management Console.
  • Invoice PDF: The total price includes the service cost, applicable taxes, and additional fees, calculated based on customer location and currency.
  • Endpoint Authorization: The 'Pending' status, indicating that a computer is awaiting authorization, is now visible for all computers, not just newly added ones
  • API Documentation: Link to the up-to date API documentation is now available from Settings > General

Resolved Issues

  • The 'Issues Only' filter is now visible on the Backup History page
  • Minor bug fixes

Backup Agent 8.0.3 for Windows (14-Jan-2025)

Improvements

  • System Requirements Update: Microsoft .NET Framework 4.7.2 installation is now required for better functionality and security. Update to .NET Framework 4.7.2 will be performed automatically during the Backup Agent for Windows upgrade to version 8.0.3. This change may have the following implications:
    • Installation Requirements: Ensure that Microsoft .NET Framework 4.7.2 is installed on the server or computer.
    • System Restart: In certain environments, a system restart may be required to complete the installation of the .NET Framework.
    • Update Dependencies: If the .NET Framework cannot be installed:
      • Automatic updates will fail.
      • The server or computer will remain not updated.

Resolved Issues

  • Azure V1: Minor bug fixes

Managed Connect 3.7.1 (10-Jan-2025)

Features

  • Ability to connect to the Bare Metal Restore environment directly from the managed computers using desktop application or web browser
  • Ability to connect to the envoronments whet the system of the environment is in the safe mode.

Improvements

  • Bare Metal Restore: Improved Connect performance
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