Deep Instinct (BETA)

Run through the topics of this chapter:

About Deep Instinct

The Deep Instinct Prevention Platform stops known, unknown, and zero-day threats with the highest accuracy and lowest false-positive rate in the ransomware protection industry.

For MSPs, this means reduced risks, greater SOC efficiency, and the knowledge that cybercriminals have lost their advantage. With >99% known, unknown, and zero-day threat accuracy, a guaranteed <0.1% false-positive rate along with a $3M ransomware warranty backed by Munich Re.

The Deep Instinct platform prevents threats prior to execution unlike detection and response solutions that detect malware by behaviors after cybercriminals already installed droppers and artifacts onto networks under attack. Deep Instinct reduces the risk of a breach by meeting cybercriminals earlier and stopping threats 750 times faster than the fastest known ransomware can begin to encrypt media.

Limitations

While the integration with Deep Instinct is in BETA, the following limitations apply:

  1. The RMM Service (RMM Agent) does not detect the installed Deep Instinct instance as the anti-virus software and reports that the computer is not protected.
  2. No information is displayed on the Remote Management page of the Management Console. At the moment, the installed Deep Instinct agent on a computer is detected only by the presence of an uninstall item in the context menu or reports and lists of installed software for computers.
  3. No management of quarantined objects. Quarantined files can only be unlocked by uninstalling the Deep Instinct agent instance.
  4. 100 Deep Instinct agent instances can be installed by one provider. No licenses required.

Deep Instinct platform has own management console with different tools and statistics. To request access to Deep Instinct console, contact our sales team

Install Deep Instinct Agents

To install the Deep Instinct agent instance on a computer, proceed as follows:

  1. Open the Management Console.
  2. In the Computers menu, select Remote Management.
  3. Find the required computer, then click the gear icon. The computer must be online.
  4. Select Install Deep Instinct.

The installation is performed in silent mode, no interaction is required.

Deep Instinct Agent Group Installation

To install the Deep Instinct agent instance on a computer, proceed as follows:

  1. Open the Management Console.
  2. In the Computers menu, select Remote Management.
  3. Click the Group Actions icon.
  4. Select Install Deep Instinct on Computers.

The installation is performed in silent mode, with no interaction required.

Configure Deep Instinct Notifications

You can configure notifications sent by Deep Instinct agents. To do this, proceed as follows:

  1. Open the Management Console.
  2. In the Settings menu, select Notifications.
  3. In the Deep Instinct Notifications group, specify the recipients and the alert types.

  1. Once you are done, click Save Changes.