Manage Administrators

Managed Backup features convenient administrator management.

This chapter covers the following topics:

• Create a New Administrator
• Edit Administrator
• Disable and Delete Administrator

You can create multiple administrators that can be granted with following privileges:

• Create, edit and delete users
• Manage licenses
• Manage and deploy backup and restore plans
• Manage packages
• Control billing issues

Keeping a number of administrators provides working with a large number of customers with significant efficiency. Entitle your staff with administrator privileges and focus on other tasks.

Administrator List

To view the administrator list, proceed as follows:

1. Open the Management Console.
2. In the Organization menu, select Administrators.

The list of administrators is displayed in one sheet and contains the following data:

• Administrator Email Address
• Company Name
• Administaror First Name
• Administaror Last Name
• Administrator Account Status
• Account Creation Date
• Last Login Time

Create an Administrator

To Create a New Administrator

1. In the Organization menu, select Administrators.
2. Click Add Administrator.

3. Specify the administrator's personal information.
4. Specify the administrator's email address.
5. Select the administrator account type. The following types are available:

• Internal. Select this type if you grant this account to anyone inside your company
• External. Select this type if you grant this account to any of your customers. No permission restrictions apply to this account type

6. Specify the password for the administrator or generate it automatically.
7. Select the Enabled check box to enable the new administrator immediately.
8. To provide the administrator with the starting guidelines, select the Send email with instruction check box.
9. Switch to the Permissions tab.

10. Specify the permissions for the new administrator.
11. Switch to the Companies tab.

12. Specify companies the new administrator can have the access to. The following options are available:

• All companies. Select this option to grant the new administrator access to all your companies
• Specific companies. Select this option to grant the new administrator access to selected companies only. Select required companies from the drop-down menu below, then click Add.

13. Once you are done, click Create.
14. In the Permissions group, grant the permissions to the current administrator.
15. Specify the administrator's access to manage companies.

• To grant access to manage all companies registered, select the All Companies option
• To grant access to manage specific companies, select the Specific Companies option, then click Add company

• In the Add Company dialog box, specify companies to be managed by the administrator. When you are finished, click OK

16. When all is set, click Save.

As the new administrator is created, open the Management Console, enter the administrator's email address and password and click Login.

As a result, the administrator will be able to manage their companies according to a list of granted permissions.

Edit Administrator

To edit administrator data or manage permissions, proceed as follows:

1. In the Organization menu, select the required administrator.
2. Click Edit.

3. On the side panel, make the required changes.
4. Once finished, click Save.

Disable and Delete Administrator

To disable an administrator, proceed as follows:

1. In the Users menu, click Administrators.
2. Find the administrator's account to be disabled, then click Edit.
3. Unselect the Enable check box, then click Save.

To delete an administrator:

1. In the Users menu, click Administrators.
2. Find the administrator's account to be disabled, then click deselect the Enable check box.
3. Confirm the deletion.