Manage Administrators
Managed Backup features convenient administrator management.
This chapter covers the following topics:
You can create multiple administrators that can be granted with following privileges:
- Create, edit and delete users
- Manage licenses
- Manage and deploy backup and restore plans
- Manage packages
- Control billing issues
Keeping a number of administrators provides working with a large number of customers with significant efficiency. Entitle your staff with administrator privileges and focus on other tasks.
Administrator List
To view the administrator list, proceed as follows:
- Open the Management Console.
- In the Organization menu, select Administrators.
The list of administrators is displayed in one sheet and contains the following data:
- Administrator Email Address
- Company Name
- Administaror First Name
- Administaror Last Name
- Administrator Account Status
- Account Creation Date
- Last Login Time
Create an Administrator
To Create a New Administrator
- In the Organization menu, select Administrators.
- Click Add Administrator.
- Specify the administrator's personal information.
- Specify the administrator's email address.
- Select the administrator account type. The following types are available:
- Internal. Select this type if you grant this account to anyone inside your company
- External. Select this type if you grant this account to any of your customers. No permission restrictions apply to this account type
- Specify the password for the administrator or generate it automatically.
- Select the Enabled check box to enable the new administrator immediately.
- To provide the administrator with the starting guidelines, select the Send email with instruction check box.
- Switch to the Permissions tab.
- Specify the permissions for the new administrator.
- Switch to the Companies tab.
- Specify companies the new administrator can have the access to. The following options are available:
- All companies. Select this option to grant the new administrator access to all your companies
- Specific companies. Select this option to grant the new administrator access to selected companies only. Select required companies from the drop-down menu below, then click Add.
- Once you are done, click Create.
- In the Permissions group, grant the permissions to the current administrator.
- Specify the administrator's access to manage companies.
- To grant access to manage all companies registered, select the All Companies option
- To grant access to manage specific companies, select the Specific Companies option, then click Add company
- In the Add Company dialog box, specify companies to be managed by the administrator. When you are finished, click OK
- When all is set, click Save.
As the new administrator is created, open the Management Console, enter the administrator's email address and password and click Login.
As a result, the administrator will be able to manage their companies according to a list of granted permissions.
Edit Administrator
To edit administrator data or manage permissions, proceed as follows:
- In the Organization menu, select the required administrator.
- Click Edit.
- On the side panel, make the required changes.
- Once finished, click Save.
Disable and Delete Administrator
To disable an administrator, proceed as follows:
- In the Users menu, click Administrators.
- Find the administrator's account to be disabled, then click Edit.
- Unselect the Enable check box, then click Save.
To delete an administrator:
- In the Users menu, click Administrators.
- Find the administrator's account to be disabled, then click deselect the Enable check box.
- Confirm the deletion.