FileBackup (new backup format)

Use the remote management tools to create file backup plans in the new backup format for your users remotely.

This chapter covers the following topics:

File Backup Overview

Features:

  • Local and network file backup
  • NTFS permissions backup (Windows only)
  • Synthetic full backup
  • Advanced file filter
  • Compression and Encryption
  • Regular retention policy for backups
  • GFS policy
  • Immutability (BETA)
  • Filename encryption
  • Pre/post actions (Windows only)

File backup is supported for:

  • Windows: Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, Windows 7/8/10/11
  • Linux: Ubuntu 12/14/16/17/18, Debian 7.11/8.10/9.3, SUSE Enterprise 11/12, openSUSE 42.2/42.3, Red Hat 6.x/7.x, Fedora 25/26/27, CentOS 6.x/7.x, Oracle Linux 6.x/7.x, Amazon Linux 2
  • macOSc: macOS 10.8 or later

Required License: Any (To learn more, refer to Backup Agent Editions)

Create New File-Level Backup Plan

  1. In the RMM menu, select the Remote Management item.
  2. Find a required computer, then click the gear icon.
  3. In the drop-down menu, select Show Plans.
  4. In the side panel, click +.
  5. In the drop-down menu, select Files.
  6. Once you are finished with the plan settings, click Save.

Plan Name

Name the backup plan.

In the new backup format, backup plan configuration is always saved in backup storage

Click Next to proceed.

Where to Back Up

Select a target backup storage for the backup plan. If no storage accounts are available, create a new one. Refer to Add New Storage Account to learn how to do it.

Once you selected backup storage, click Next.

Advanced Options

Specify advanced options for the backup plan.

  • Back up NTFS permissions. Select this check box to back up NTFS permissions in the backup plan at the moment of the backup plan execution

To learn more about NTFS permissions, refer to the NTFS permissions article

  • Use fast NTFS scan. Select this check box to enable the MSP360 proprietary file scanning and search mechanism. This mechanism is based on a file tree generation which allows faster data reading and faster backup procedure. It is not recommended to enable this feature for small amounts of files and folders

Note that the Force Using VSS option is mandatory for fast NTFS scanning and will be enabled automatically

  • Force using VSS. Select this check box to back up objects from a snapshot in order to avoid any access conflicts. This option is useful to back up files that are used by other processes at the moment of the backup plan execution

To learn more about VSS, refer to the Volume Shadow Copy Service (VSS) article

Consider the following restrictions that apply to VSS:

  • VSS cannot be used to back up network files, such as network shares and mapped network drives
  • VSS cannot make snapshots of data stored in FAT32-partitioned volumes
  • Use system VSS provider. Select this check box in case you experience issues with a third-party VSS provider. Once the backup plan is run, the Backup Agent will use the system VSS provider forcibly

Custom Options for Amazon S3

If your backup destination is Amazon S3, the following custom options are available in this step.

Using different storage classes for different backup purposes helps you to optimize the storage costs.

Learn more about Amazon S3 storage classes here

Custom Options for Microsoft Azure

If your backup destination is Microsoft Azure, select the required Azure Blob Storage.

The following options are available:

  • Archive Blob Storage. This is a low-cost storage option for infrequently accessed data. As opposed to hot and cool storage tiers, retrieving data from an Archive Blob Storage may take up to several hours
  • Cool Blob Storage. The cool storage tier has lower storage costs and higher access costs compared to hot storage. This tier is intended for data that will remain in the cool tier for at least 30 days

Note that this feature is only supported for General Purpose v2 Azure accounts. If you are using another kind of account, you need to upgrade your account to be able to use this feature

Be aware of the additional charges and increased blob access rates after your Azure account upgrade

To learn more about the difference between Azure storage tiers, refer to the Azure Blob Storage - Hot, cool, and archive storage tiers article at docs.microsoft.com.

What to Back Up

Specify files and folders to be included in the backup plan.

Click Next.

Advanced Filter

Configure your backup contents using filters.

  • Back up all files in selected folders. Select this option to back all files in folders, specified in the Backup Source section
  • Back up files of these types. Select this option to back up files of certain types. The file type is detected by file extension. In the field below, specify the required file extensions
  • Do not backup files of these types. Select this option to exclude files of certain types from the backup plan. The file type is detected by file extension. In the field below, specify the required file extensions
  • Back up empty folders. Select this check box to include empty folders in the backup plan
  • Skip folders. In this field, specify folders to be excluded from the backup plan. Separate them with semicolons
  • Back up files modified (days ago). Select this check box, if you want to back up files, modified on a specific day. In the field below, specify the number of days from the last modification
  • Back up files modified since. Select this check box if you want to include in the backup plan all files that have been modified after a point in time. In the fields below, specify the date and the time of files modification
  • Do not back up files larger than (MB). Select this check box to limit the size of files for the backup plan. In the field below, specify the maximum file size
  • Do not back up system and hidden files. Select this option to exclude files that have 'system' and/or 'hidden' attributes from the backup plan. Refer to System and Hidden Files Backup for details
  • Do not back up locked files (exclusively opened by other applications). Select this check box, if you want to exclude from the backup plan files that will be opened at the moment of the backup plan run.
  • Do not back up locked files (exclusively opened by other applications). Select this check box, if you want to exclude from the backup plan files that will be opened at the moment of the backup plan run
  • Do not back up On-Demand files (selected by default). Select this check box to exclude On-Demand files from the backup plan

To learn more about On-Demand files, refer to the OneDrive Files On-Demand For The Enterprise article at techcommunity.microsoft.com

Click Next.

Compression and Encryption Options

Specify compression and encryption options for the backup plan.

The following options are available:

  • Select Enable compression check box to compress backup contents to reduce the backup size on storage

  • To protect your backup contents with encryption, select the Enable encryption check box. The following AES encryption bite key lengths are supported: 128, 192, and 256. Select the appropriate key length in the Algorithm drop-down menu

  • Specify the encryption password in the Password field, then confirm the password in the Confirm field

  • In the Hint field, specify some information that could help to recall the password in case you forget it

  • Use Server Side Encryption. Select this check box to enable encryption of your backup content if you use Amazon cloud storage. Note that the user should have enough permissions to access backup data.

Click Next.

Full Consistency Check

Configure the full consistency check for the backup plan.

Full consistency check implements checks of data integrity for all generations (full and incremental backup sequences) except for the current generation check, which is the subject of a mandatory consistency check. A mandatory consistency check is performed at each backup plan run.

After the successful full consistency check, the backup data can be guaranteed to be restored.

Click Next.

Schedule Options

Specify the backup plan schedule settings.

The following options are available:

  • If you intend to run the backup plan manually, select No schedule option
  • If you want the backup plan to run on a constant periodic basis, select the Recurring (incremental) option, then specify the settings for incremental backup plan runs
  • To schedule a full back (or synthetic full backup, if applicable), select the Execute Full Backup check box, then specify the full backup schedule settings
  • To stop the backup plan in case if it continues suspiciously long, select Stop the plan if it runs for check box, then specify the backup plan maximum duration
  • Select Run missed scheduled plan immediately when computer starts up option to run the plan that was not executed while the computer was down

Click Next.

Retention Policy, GFS Policy, and Immutability

Specify the retention settings for the backup plan.

The following options are available:

  • Do Not Purge. Select this option to keep all your backups without purging anything
  • Keep Backup for. Select this option to apply the regular retention policy to your backups.

Read more about regular retention policy in the Retention Policy

GFS Settings

To apply the GFS retention policy, select the Enable GFS check box, then specify the GFS retention settings.

Learn more about GFS retention settings in the GFS Examples chapter

Immutability

Immutability is now introduced in Managed Backup as BETA and is linked to the GFS retention policy. If the Immutability is applied along with GFS settings, full backups that are subject to the GFS retention policy become immutable for the GFS keeping period.

Select the Enable Immutabulity check box, then confirm that you are enabling the feature in the backup plan.

Note that under some circumstances, the use of the Immutability feature can be subject to high storage bills since there is no possibility to delete the immutable backup until the GFS keeping period expires

For example, your backup source is 2TB size and you specified the GFS yearly keeping period for 4 years. This means that the first yearly backup will become immutable for 4 years with no possibility to delete it from storage. Thus, your storage bill will include 2TB of data for 4 years

Click Next.

Pre / Post Actions

Specify pre and post-actions for your backup plan. Usually, these are scripts that perform particular jobs before or after your data is backed up. The following settings are available:

  • Select Synchronize local repository with backup storage before plan runs check box to To learn more about the repository and how to manage it, refer to the Repository and Consistency chapter
  • To specify the action that will be performed before the backup plan starts, select Execute this command before backup runs: check box.
  • Specify the path to the script to be run as a pre-backup action.
  • Specify the conditions of pre-action run:
    • Exit backup if pre-backup action failed option if you do not want the backup plan to be launched if the pre-backup action fails.
    • Select Continue backup plan if pre-backup action failed option if you want the backup plan to run regardless of the pre-backup action result.
  • To specify the action that will be performed after the backup is completed, select Execute the command after backup completes: check box.
    • Select Execute post-backup action if backup has been successfully completed option if you want to run it only if the backup was executed without any errors or warnings.
    • Select Execute post-backup action in any case (regardless of the backup result) option if you want the post-action to be launched regardless of the backup termination results.
  • To chain the backup plan with another plan, select Execute the specified plan after the plan completes: check box, then select the plan name in the drop-down menu.
    • Select Execute only if the plan has been successfully completed option if you want to run the specified plan only if the backup plan was executed without any errors or warnings.
    • Select Execute regardless of the plan result option if you want the chained backup plan to be launched regardless of the backup termination results.

Click Next.

Notifications

Specify notification settings for backup plan results. You can use the company notification settings or customize them as needed: specify the required recipients and customize the notifications on different backup plan results: Success Failure Warning

Select User receives a notification email when backup completes if you want to notify your users about the backup plan results. You can select whether users will be notified about backup failure or about any backup result.

If you want the backup plan record to be added to Windows Event Log, select Add entry to Windows Event Log when backup completes check box

  • Select When backup fails option if you want to receive the notification message in case of the backup plan failure
  • Select In all cases option if you want the entry to be put in Windows Event Log in any case.

Click the Next, then click Save to finish the wizard.

Run Backup Plan

To Run the Existing Backup Plan

  1. Select the Remote Management in the RMM menu.
  2. Find a required computer, then click the gear icon.
  3. In the drop-down menu, select Show Plans.
  4. Find the plan to run, then click on it.
  5. Click the play button.

Edit Backup Plan

To Edit the Existing Backup Plan

  1. In the RMM menu, select the Remote Management item.
  2. Find a required computer, then click the gear icon.
  3. In the drop-down menu, select Show Plans.
  4. Expand the plan you want to edit, then click Edit.
  5. Once you made the required changes, click Save.

Clone Backup Plan

To Clone the Existing Backup Plan

  1. In the RMM menu, select the Remote Management item.
  2. Find a required computer, then click the gear icon.
  3. In the drop-down menu, select Show Plans.
  4. Expand the plan you want to edit, then click Clone.
  5. In the field below, specify the name of the plan clone.
  6. Click Save.

Delete Backup Plan

To Delete the Existing Backup Plan

  1. In the RMM menu, select the Remote Management item.
  2. Find a required computer, then click the gear icon.
  3. In the drop-down menu, select Show Plans.
  4. Expand the plan you want to delete, then click Delete.
  5. In the dialog box, click OK to confirm the deletion.