Image-Based Backup in Backup Agent (legacy backup format)

You can manage backup plans straight on your users' computers in the installed Backup Agent instance.

Image-Based Backup Plan on User Computer

  1. Run Backup Agent.
  2. Click the Image Based icon.
  3. Select cloud storage to store your image-based backups.
  4. Specify the name for the backup plan.
  5. Select partitions to back up.

In case you need to back up a BitLocker-encrypted disk volume, unlock a BitLocker-encrypted drive to enable to back it up.

In image-based plans, the Backup Wizard provides the "Keep BitLocker" option:

  • When this option is enabled, the drive is backed up as is, with BitLocker encryption preserved. As a result, you will not be able to restore individual files from an encrypted volume afterward. BitLocker encryption will be preserved for a disk image restored from such a backup.
  • When this option is disabled, the backup service will decrypt the volume contents during the backup processing. A disk volume copy restored from this backup will not be encrypted as a result. This enables you to restore individual files from an unencrypted image-based backup.
  1. Select files/folders you want to exclude and specify advanced options.
  • Ignore bad sectors. Enable this option to allow the recovery process to complete after encountering any damaged sectors on a local storage drive. After restoring such a volume, bad sectors will become empty sectors and you will not be able to read any files that were allocated in bad sectors.
  • Disable VSS, use direct access to NTFS volume Disables Volume Shadow Copy Service (VSS), which may be required when a disk is not used for writing operations and has not enough space to create a VSS snapshot (typically, this is the case with system volumes).
  • Use system VSS provider. This option forces MSP360 (CloudBerry) Backup to use the system default VSS provider. Select this check box in case of the presence of any third-party VSS providers installed on the system that may interfere with the proper processing of VSS snapshots by MSP360 (CloudBerry) Backup.
  • Prefetch block count. Specifies the maximum number of blocks that MSP360 (CloudBerry) Backup can store in memory for each disk volume.
  1. Specify encryption and compression options for your backup plan.
  2. Specify the retention policy settings.
  3. Specify the schedule for the backup plan.
  4. Specify pre/post actions.

Starting from Management Console version 5.0, pre- or post- actions for Backup Agents can be restricted by provider. To learn more about the pre-/post action settings, refer to the Global Agent Options and Companies chapters

  1. View the plan summary, and finish the Backup Wizard.