Backup Data Deletion in Backup Agent

By default, data deletion in the Backup Agent is disabled to ensure the security of your backups.

Enable Data Deletion for all Backup Agents

To enable data deletion across all Backup Agents:

1. Navigate to Settings > Global Agent Options.
2. Select the Allow Data Deletion in Backup Agent option.

3. Save the changes.

Enable Data Deletion for Specific Companies Only

You can also enable data deletion for specific companies:

1. In the Organization menu, select Companies .
2. In the table, find the company you want to edit, and click Edit.
3. On the side panel, navigate to the Agent Options tab.
4. Select Use Custom Options.
5. Select the Allow Data Deletion in Backup Agent option.

6. Save the changes.

With the Allow Data Deletion in Backup Agent option enabled, backup data associated with the selected company's computers can be deleted from the backup storage via the Backup Agent. To delete the backup data:

1. Right-click the backup generation you wish to delete.
2. Select Delete Backup Data.

3. Confirm the deletion.

Data Deletion in Immutable Storage

If your backup data is stored in a destination with Object Lock (Immutability) enabled, deletion through the Backup Agent is not possible. Each backed-up object in immutable storage has a retention marker that is set upon backup completion and cannot be altered.

If you need to delete backup data from immutable storage, please contact your backup storage provider's support team for assistance.