MSP360 Storage (Wasabi). Terms and Conditions

As of MSP360 Managed Backup version 4.7, we are offering MSP360 disk space by Wasabi. By signing up for the storage service you agree to these terms and conditions, which are subject to change at any time without notice. You also understand that this storage solution was developed in collaboration with Wasabi Technologies, Inc, and is subject to Wasabi’s terms and conditions.

As a part of our storage offering, we provide new customers with 2TB of free storage during your trial period which is defined as 30 days after signup. When 2TB of trial storage is consumed, or the trial period has expired, whichever comes first, you can continue to use the storage for a fee. To continue using storage after the trial period ends, you must subscribe to the MSP360 storage in order to switch the storage to paid mode, as described in Subscribe for one of MSP360 Storages.

Supported Regions

MSP360 Storage (Wasabi) is supported for the following Wasabi storage regions:

• us-east1 (N. Virginia)
• us-east-2 (N. Virginia)
• us-central (Texas)
• us-west-1 (Oregon)
• eu-central-1 (Amsterdam)
• eu-west-1 (London)
• eu-west-2 (Paris)
• ap-northeast-1 (Tokyo)
• ap-northeast-2 (Osaka)

Basic Pricing

• The price for data storage is $5.99 TB/30 days with no additional charges for egress or API requests
  • GB/30 days price = $.00585 GB/30 days
  • GB/day price = $.00019499 GB/day
• MSP360 storage has a minimum monthly charge of 1 TB of storage ($5.99/30 days)

Pricing for APAC Regions (All Locations)

AP-NorthEast-1 (Tokyo, Japan)

• The price for data storage is $6.99 TB/30 days with no additional charges for egress or API requests
  • GB/30 days price = $.$.0068 GB/30 days
  • GB/day price = $.00022754 GB/day

Behind the Math

Calculating the Size of Units: Base-2(1024)

Wasabi uses a base-2 when calculating storage usage. This means that:

• 1 GB = 1,073,741,824 bytes (1024 bytes * 1024 * 1024)
• 1 TB = 1024 * 1 GB = 1,099,511,627,776 bytes

The Minimum Storage Retention Policy

MSP360 Storage (Wasabi) has a minimum retention period of 30 days.

The Minimum Object Size

The minimum object size is 4 kilobytes (4 KB) which is 4096 bytes.

Aborted Multipart Uploads

Aborted multipart uploads occur when a multipart download starts but has not been completed due to a planned or unplanned interruption. The storage associated with uncommitted multiparts (aborted or abandoned) is currently charged as long as uncommitted multiparts are kept in the system as active storage which is currently 30 days.

Thus, an incomplete multipart object is charged as "active" storage for the first 30 days from creating time, and then it will be considered as "deleted" storage.

Billing

We use a pay-as-you-go pricing model after you exceed the monthly minimum. This is a flexible post-payment model that allows you to pay only for the storage you use.

If an attempt to charge your card for an MSP360 invoice fails (for any reason including insufficient funds, bank declines, card expiration, etc.), the following steps described and shown in Table 1: Notification on Payment Failure and Action Timeline listed below will happen without exception.

Table 1: Notification on Payment Failure and Action Timeline:

You have 7 days from the time of the first payment failure to pay the outstanding balance or we will lock your account and make it read-only.

You have 30 days from the time of the first payment failure to pay the outstanding balance or we will delete your MSP360 storage account and associated files.

Deleting a Storage Account and Backup Data