Products: Managed Backup (Agent), Managed Backup (Web), Microsoft 365 / Google Workspace Backup
Article ID: m0209Last Modified: 03-Oct-2026

MSP360 (Wasabi). Terms and Conditions

Managed Backup offers MSP360 disk space powered by Wasabi. By signing up for the storage service, you agree to these terms and conditions, which are subject to change at any time without notice. You also understand that this storage solution was developed in collaboration with Wasabi Technologies, Inc., and is subject to Wasabi’s terms and conditions.

As a part of our storage offering, we provide new customers with 1TB of free storage during the trial period, which is defined as 30 days after signup. When 1TB of trial storage is consumed, or the trial period has expired, whichever comes first, you can continue to use the storage for a fee. To continue using storage after the trial period ends, you must subscribe to the MSP360 storage in order to switch the storage to paid mode, as described in Subscribe for one of MSP360 Storages.

Add MSP360 (Wasabi) Storage Account

To add MSP360 (Wasabi) storage account to the Managed Backup service:

  1. Open the Management Console.
  2. On Backup > Storage Accounts, click + to open the Create a new Backup Destination wizard.

  1. Select MSP360 (Wasabi). Click Next.

  1. Specify the display name for the storage account. Click Next.

  1. On the Set backup destination step, in the Destination display name field, specify a name to be displayed as the backup destination name, then select a specific region from the list.

  1. Configure Object Lock (Immutability) features:
    • For buckets with Object Lock turned on, you can enable the Default Object Lock feature.
    • Enable the Object Lock for GFS backups feature. Otherwise, this functionality might be permanently disabled. Disable it if this functionality is not needed.
  2. Select the companies or users to assign to the storage account.

Note that it may take a while to assign companies and users to the storage account.

  1. Click Next.
  2. View the storage account summary, then click Save.

The added storage account appears in the grid.

Refer to the Manage Storage Accounts chapter for more information on how to manage the added MSP360 (Wasabi) storage account.

Supported Regions

MSP360 (Wasabi) is supported for the following Wasabi storage regions:

  • Asia Pacific (Osaka)
  • Asia Pacific (Singapore)
  • Asia Pacific (Sydney)
  • Asia Pacific (Tokyo)
  • Canada Central (Toronto)
  • EU Central 1 (Amsterdam)
  • EU Central 2 (Frankfurt)
  • EU South 1 (Milan)
  • EU West 1 (London)
  • EU West 2 (Paris)
  • EU West 3 (London)
  • US Central (Plano, Texas)
  • US East 1 (Northern Virginia)
  • US East 2 (Northern Virginia)
  • US West (Oregon)

Basic Pricing

  • The price for 1TB (1024GB) of data storage is $7.99 per TB per month with no additional charges for egress or API requests.

  • MSP360 storage has a minimum monthly charge of 1 TB of storage ($7.99/30 days). If the data size is less than 1 TB, the payment is rounded up to 1TB.

Note: If you store less than 1 TB of data in your account, you will still be charged $7.99 per month.

Pricing for APAC Regions (All Locations)

AP-NorthEast-1 (Tokyo, Japan)

  • The price for data storage is $7.99 per TB/30 days with no additional charges for egress or API requests.

Behind the Math

Calculating the Size of Units: Base-2 (1024)

Wasabi uses base-2 when calculating storage usage. This means that:

  • 1 GB = 1,073,741,824 bytes (1024 bytes * 1024 * 1024)
  • 1 TB = 1024 * 1 GB = 1,099,511,627,776 bytes

Note: According to the IEC recommendations, all calculations related to the use of base-2 should use terms such as TiB, GiB, MiB. However, following industry standards, we use the terms GB, TB, and PB.

The Minimum Storage Retention Policy

MSP360 (Wasabi) has a minimum retention period of 30 days.

Note: That means if stored objects are deleted from the MSP360 storage in less than 30 days, you will be charged an early deletion fee. It equals the number of days left until the minimum duration of 30 days multiplied by the amount of data deleted.

The Minimum Object Size

The minimum object size is 4 kilobytes (4 KB), which is 4096 bytes.

Note: You are still able to store objects smaller than 4 KB, but you will be charged as if they were 4 KB objects.

Aborted Multipart Uploads

Aborted multipart uploads occur when a multipart upload starts but is not completed due to a planned or unplanned interruption. The storage associated with uncommitted multiparts (aborted or abandoned) is currently charged as long as uncommitted multiparts are kept in the system as active storage, which is currently 30 days.

Thus, an incomplete multipart object is charged as "active" storage for the first 30 days from the creation time, and then it will be considered as "deleted" storage.

Billing

We use a pay-as-you-go pricing model after you exceed the monthly minimum. This is a flexible post-payment model that allows you to pay only for the storage you use.

If an attempt to charge your card for an MSP360 invoice fails (for any reason, including insufficient funds, bank declines, card expiration, etc.), the steps described and shown in Table 1: Notification on Payment Failure and Action Timeline below will happen without exception.

Table 1: Notification on Payment Failure and Action Timeline:

You have 7 days from the time of the first payment failure to pay the outstanding balance or we will lock your account and make it read-only.

You have 30 days from the time of the first payment failure to pay the outstanding balance or we will delete your MSP360 storage account and associated files.

Note: If you are not able to resolve your payment issues before this time, please contact us as soon as possible before the automatic system delete action is taken on your MSP360 storage account and files.

Note: Once the files have been deleted by the above process, it is not possible to recover them.

Deleting a Storage Account and Backup Data

Note that if you delete your storage account or your bucket(s), the processing will take up to 7 days for security reasons. This period is also included in billing.

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