MSP360 Storage Powered by Wasabi. Terms and Conditions

As of MSP360 Managed Backup version 4.7, we are offering MSP360 disk space powered by Wasabi. By signing up for the storage service you agree to these terms and conditions, which are subject to change at any time without notice. You also understand that this storage solution was developed in collaboration with Wasabi Technologies, Inc, and is subject to Wasabi’s terms and conditions.

As a part of our storage offering, we provide new customers with 2TB of free storage during your trial period which is defined as 30 days after signup. When 2TB of trial storage is consumed, or the trial period has expired, whichever comes first, you can continue to use the storage for a fee.

Basic Pricing

  • The price for data storage is $5.99 TB/30 days with no additional charges for egress or API requests.
    • GB/30 days price = $.00585 GB/30 days
    • GB/day price = $.00019499 GB/day
  • MSP360 storage has a minimum monthly charge of 1 TB of storage ($5.99/30 days).

Note: If you store less than 1 TB of data in your account, you still will be charged $5.99/30 days

Behind the Math

Calculating the Size of Units: Base-2(1024)

Wasabi uses a base-2 when calculating storage usage. This means that:

  • 1 GB = 1,073,741,824 bytes (1024 bytes * 1024 * 1024)
  • 1 TB = 1024 * 1 GB = 1,099,511,627,776 bytes

Note: According to the IEC recommendations, all calculations related to the use of base-2 should use terms such as TiB, GiB, MiB. However, following industry standards, we use the terms GB, TB, and PB

The Minimum Storage Retention Policy

MSP360 storage has a minimum retention period of 30 days.

Note: That means if stored objects are deleted from the MSP360 storage in less than 30 days, you will be charged with an early deletion fee. It equals the number of days left to the minimal duration of 30 days multiplied by the amount of data deleted.

The Minimum Object Size

The minimum object size is 4 kilobytes (4 KB) which is 4096 bytes.

Note: You are still able to store objects less than 4 KB but you will be charged as if it was a 4 KB object.

Aborted Multipart Uploads

Aborted multipart uploads occur when a multipart download starts but has not been completed due to a planned or unplanned interruption. At this time MSP360 does not bill for the storage associated with aborted multipart uploads.

Billing

We use a pay-as-you-go pricing model after you exceed the monthly minimum. This is a flexible post-payment model that allows you to pay only the storage you use.

If an attempt to charge your card for an MSP360 invoice fails (for any reason including insufficient funds, bank declines, card expiration, etc.), the following steps described and shown in Table 1: Notification on Payment Failure and Action Timeline listed below will happen without exception.

Table 1: Notification on Payment Failure and Action Timeline:

You have 7 days from the time of the first payment failure to pay the outstanding balance or we will lock your account and make it read only.

You have 30 days from the time of the first payment failure to pay the outstanding balance or we will delete your MSP360 storage account and associated files.

Note: If you are not able to resolve your payment issues before this time, please contact us as soon as possible before automatic system delete action is taken on your MSP360 storage account and files

Note: Once the files have been deleted by the above process, it is not possible to recover the files

Deleting a Storage Account and Backup Data

Note that in case you delete your storage account or your bucket(s), the processing will take up to 7 days for security reasons