Download and Install Connect

To use Connect functionality in Management Console you can download and install both Connect client installation package for the computer you use to access Management Console and Connect host installation packages for all computers you want to connect to. Also you can create remote desktop connection using web browser. This feature is available for all computers with any licensed edition of the Backup Agent. In this case no Connect installation is required.

Prerequisites

For Connect deployment to any computer, this computer must be associated with an user and a company specified for this user.

Connect Agent Installation on Multiple Computers

To install/update the Connect Agent on multiple computers, proceed as follows:

  1. Open the Management Console.
  2. Click Group Actions, then select Install Connect on Computers.

  1. Confirm to proceed with the group installation.

Download Connect Installation Package for Computer Used to Control Other Computers

To download Connect Agent for the computer you want to connect from, proceed as follows:

  1. In the Management Console, select Downloads.
  2. Open Connect tab.

  1. Click operation system of the computer in the Connect From area.
  2. Installer will be downloaded.
  3. Run the installer, then follow the installation wizard steps.

Download Connect Installation Package for Remote Computers to Connect

To download Connect Agent for the computer you want to connect from, proceed as follows:

  1. In the Management Console, select Downloads.
  2. Open Connect tab.

  1. You can click Download in the Connect To area to download Connect or click actions next to the Download button to copy downnload URL.

  2. Copy and then use generated URL to download, and install Connect agent instance on a remote computer to connect.

OR

  1. Run the installer, then follow the installation wizard steps.

Refer to Connect documentation for instructions on how to use Management Console for remote desktop connections. Refer to Connect Agent documentation for instructions on how to work with Connect agents:

System Requirements

Supported OS:

  • Windows 7 / 8 / 10 / 11
  • Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 / 2019 / 2022
  • macOS Monterey (12 or higher), macOS Big Sur (11.0 or higher), macOS Catalina (10.15 or higher), macOS Mojave (10.14 or higher), macOS High Sierra (10.13 or higher), macOS Sierra (10.12 or higher)
  • iOS
  • Android

Windows

  • Microsoft .NET Framework 4.5.1
  • 1.4 GHz 64-bit processor
  • 512 MB RAM, 100 MB minimum disk space

macOS

  • Intel® Core™ or M1 Apple® Macintosh® computer
  • 2GB memory
  • 300MB of available hard disk space
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