Download and Install RMM Agent for Linux

Generate New Installation Package

First, make sure you have the latest RMM Agent version available for installation. To do this, proceed as follows:

Open the Management Console.
Select Downloads.
Open the RMM tab.

Find the RMM Agent version that suits your operating system (RPM-based (rpm) or Debian (deb)). If there is no generated installation package, click the Generate button next to the product version you are going to install. Wait until the package is generated. By default, the public package is suggested for installation. You can see the newest version of the product and make it public by clicking the Make Public button. As soon as the newest version becomes public, it will be available to all users. If you already have generated installation packages and the Enable Sandbox option for the download panel is enabled, you can add the newest version to your sandbox to test it before making it public. To add the newest version to the sandbox, click the Make Sandbox button.

Note that if a target computer has Backup Agent installed, you can install RMM Agent directly from the Management Console. To do this, click Install in the RMM column on the Remote Management page.

System Requirements

Installation of RMM Agent for Linux (RPM) is supported on the following operating systems:

SUSE Enterprise: 11, 12, 15
openSUSE: 42.x, 15.x
Red Hat Enterprise Linux (RHEL): 6.x, 7.x, 8.x
Fedora: 25 through 35
CentOS: 6.x, 7.x, 8.x
Oracle Linux: 6.x, 7.x, 8.x
Amazon Linux: Amazon Linux 2

Installation of RMM Agent for Linux (DEB) is supported on the following operating systems:

Ubuntu: 12.04 through 21
Debian: 7.x through 11.x

Install RMM Agent

To install RMM Agent on the local computer only, go to the Downloads menu in the Management Console.

Open the Management Console.
Click Downloads.
In the side pane, open the RMM tab, select or generate the required installation package, and then click the Download button. To download the RMM Agent version that will associate the computer with a specific company, click Add Computer Wizard on the top banner.

Run the installation file.
Follow the setup wizard steps.

RMM Agent Installation on Selected Computers

To install RMM Agent on selected computers, proceed as follows:

Open the Management Console.
Select the computers on which you want to install RMM Agent, then expand Install > RMM.

Confirm the installation.

Using RMM Agent on Local Computer

You can view data collected by RMM Agent in the Management Console. To learn more, read the RMM Service In Management Console chapter.

The information collected by RMM Agent is displayed in the RMM column on the Remote Management page.

Click the computer to see the information collected by RMM Agent on the side panel:

Troubleshooting

Installation Logs

On Linux, installation logs can be found in the /var/log/ directory. You can view the list of log files in this directory with the following command: ls -l /var/log.

RMM Agent Logs

RMM Agent logs are located in usr > share > RMMAgent > logs.