TCP Ports configuration
The Managed Backup Service employs a distributed architecture as it's displayed below. The functionality of the system relies on the uninterruped flow of communication between its parts.
In case a backup client is situated behind a NAT, Proxy or Firewall, ensure that the client is able to communcate with the resourses listed below.
IP addresses and ports associated with Management Console:
18.104.22.168:443 (the European Union for remote management)
22.214.171.124:443 (the United States for remote management)
126.96.36.199:443 (the Asia-Pacific region for remote management)
Access to the following Internet resources must be allowed:
Endpoints associated with the cloud storage provider:
The following executables in the antivirus should be whitelisted:
- Online Backup.exe
- Connect.exe (formerly Remote Desktop.exe)