Management Console

The Management Console is the main web-based management tool for Managed Backup.

The main page of the Management Console displays a dashboard with multiple widgets.

The system enforces a maximum of 1 (one) concurrent session per provider. When a second session is initiated, the session with the earliest creation timestamp is terminated, and the user is logged out from that session. The new session is then established. This behavior helps manage resource usage and maintain security by limiting active sessions.

You can use the Management Console interface with the light theme (default) or the dark theme.

Management Console Dashboard

Navigate to the Home page to view the Management Console Dashboard.

The dashboard displays the following widgets:

• Backup status dashboard
• Safety checklist
• Storage consumption dashboard
• Critical computer tracker
• License counter

Prerequisite: If the dashboard is not visible to an administrator, ensure the correct permissions have been assigned to them.

1. Go to Organization > Administrators.

2. Select the administrator account.

3. Verify that the Reporting > Dashboard permission is granted.

Remote Management in Management Console

By default, the Computers page is the start page of the Management Console. If there are no computers to manage, you will be prompted to add a computer.

The new + Add control helps you add a new company, computer, domain to back up, or purchase a new license or credits.

Menu notification badges on top of the menu items provide an additional nudge to see what is new there, for example, new versions of Agents in Downloads.

Click the notification icon next to the +Add control to see all news and product updates in one place.

Side Panel Tools

New side panel tools help you monitor the selected object and configure and manage the options related to it:

• On Computers: general options, license options, backup and restore plans for the computer, and backup storage browser (beta version). You can also switch to the RMM > Computers side panel and start a remote connection to the computer using Connect.
• On Backup > Computers: general options, license options, backup and restore plans for the computer, and backup storage browser. The last logged-in user is now visible on the 'General' tab of the side panel. You can also switch to the RMM > Computers side panel and start a remote connection to the computer using Connect.
• On M365/Google Backup > Domains: backup destination and storage limit management. License options for the domain. Using the side panel, you can grant Global Admin access to domain administrators.
• On RMM > Computers: general options with access to SNMP and reboot tools, RMM notification options, computer info, installed software, Task Manager access, Windows Updates (patch management), hardware, HDD and SSD info, printers, Antivirus, Event Log, Hyper-V Manager for the computer, PowerShell and Registry editor. You can also switch to the Backup > Computers side panel and start a remote connection session to the computer using Connect.
• On Organization > Users: management of user accounts, backup destinations assigned to a user or to a company this user is included in, licenses assigned to the user, and computers authorized for this user.
• On Organization > Companies: company management
• On Organization > Administrators: management of administrative accounts.

Click the object you want to manage to access the side panel. You can also use right-click to access the required options.

Context Menu for Remote Management

Manage your computers remotely in the Computers menu. The new context menu helps you quickly navigate to important features. Right-click the required computer entry to access the context menu:

Computers and Backup > Computers. The following options are available for computers:

• Authorize computer (available only if the computer requires authorization).
• Show Backup plans. Navigate to the Backup Plans tab on the side panel.
• Open Backup History. Open the Backup History grid in a new tab.
• Report a problem. Create a support ticket.
• Restore. Navigate to the restore options on the side panel.

RMM > Computers. The following options are available:

• Authorize computer (available only if the computer requires authorization).
• Report a problem. Create a support ticket.

Customizable Columns

You can configure which columns will be visible on Computers, Backup > Computers, and RMM > Computers.

Clear the check boxes next to the columns you want to hide. You can change the column visibility whenever you want.

Storage Management

The Storage tab (legacy menu) manages cloud and local backup storage accounts as well as storage limits. In the new main menu, these options are available on Backup > Storage Accounts and Backup > Storage Limits.

Company Management

Manage your company settings, administrators, licenses, and users in the Organization menu.

Downloads

As of Management Console 6.6, a new enhanced Downloads panel is available. Manage your downloads in the Downloads panel.

Reporting

Generate a variety of reports in the Reporting menu.

Settings

Configure your Managed Backup settings in the Settings section.

Microsoft 365 / Google Workspace Backup

Manage your Google and Microsoft 365 backup settings in the M365/Google (legacy menu) or M365/Google Backup (new enhanced menu) menu.