Get Started with Microsoft 365 / Google Workspace Backup

It is recommended to use the new Getting Started wizard to create your first Microsoft 365 / Google Workspace Backup. This wizard is available once for all new providers. This chapter provides a detailed guide on the initial steps for creating your first backup, helping you understand how the process works:

• Prepare to Microsoft 365 Backup
• Prepare to Google Workspace Backup
• Add a Storage Account (optional)
• Manage Licenses
• Add Domain/Single User to Back Up
• Rebrand Management Console and Dashboard
• Sign in to Microsoft 365
• Sign in to Google

Initial Setup for Microsoft 365 Backup

To begin setting up your Microsoft 365 backup, follow these steps:

1. In the Management Console, select M365/Google Backup > General (for the new main menu), or M365/Google > General (if using the legacy menu).

2. Purchase an Advanced Rebranding & Custom SSL license to fully customize the link for customer access, allowing you to use your custom domain name. If you have already purchased this license, navigate to Settings > Branding to add your branding and activate the license. Information on DNS binding is available under Settings > Branding. With the Advanced Rebranding & Custom SSL license enabled, you can rebrand the Management Console for your customers under Settings > Web Console Rebranding.

3. Specify an alias that will be used for your Microsoft 365 / Google Workspace Dashboard URL.

4. Specify DNS if you already have the Advanced Rebranding & Custom SSL license to fully customize the link for customer access. This license allows using your custom domain name as a part of the access link.

5. Click Save when you’re done.

Initial Setup for Google Workspace Backup

To start working with Google Workspace Backup, follow these steps:

1. In the Management Console, select M365/Google Backup > General (for the new main menu), or M365/Google > General (if using the legacy menu).

2. Purchase an Advanced Rebranding & Custom SSLlicense to fully customize the link for customer access, allowing you to use your custom domain name. If you have already purchased this license, navigate to Settings > Branding to add your branding and activate the license. Information on DNS binding is available under Settings > Branding. With the Advanced Rebranding & Custom SSL license enabled, you can rebrand the Management Console for your customers under Settings > Web Console Rebranding.

3. Specify an alias that will be used for your Microsoft 365 / Google Workspace Dashboard URL.

4. Specify DNS if you already have the Advanced Rebranding & Custom SSL license to fully customize the link for customer access. This license allows using your custom domain name as a part of the access link.

5. Click Save when you’re done.

Install MSPBackups Application from GoogleApps

When you first log in to the Service Dashboard, you will be redirected to the GoogleApps Marketplace to install the MSPBackups Application to your domain. This application is required to manage permissions and operations for your Google Workspace backup. Once installed it appears between the installed applications:

Add Storage Account (Optional)

If you don’t have a storage account or wish to use a new one for Microsoft 365 / Google Workspace, add a new storage account. Refer to the Manage Storage Account chapter for instructions on adding and managing storage accounts. The selected backup storage destination should be assigned to the company associated with the added domain.

Long-Term Storage Usage

Long-term (cold) storage classes are not supported. If you choose to use these classes, you are responsible for all transitions and selecting the appropriate long-term storage classes. We are not responsible for user manipulations with the storage or the costs associated with these operations.

• Retrieval Time: Retrieving backup content from cold storage can take up to 48 hours (e.g., AWS Glacier Deep Archive).
• Retrieval Costs: Data retrieval operations can be costly, depending on the type and amount of data.

Manage Licenses

Ensure you have sufficient licenses for your Microsoft 365 / Google Workspace users by checking the Organization > Licenses page of Management Console. If you plan to back up collaboration tools like Microsoft Teams, SharePoint, or Shared Drives, ensure you have the necessary SharePoint/Teams/Shared Drives license.

Refer to Licensing for details.

Add Domain/Single User to Back Up

To enable Microsoft 365 / Google Workspace Backup), perform the following steps:

1. Open the Management Console.
2. Expand the + Add control control at the top right of the screen, and click M365/Google Domain to open Domains.

-OR-

1. In the M365/Google Backup menu, select Domains.
2. Click +.

3. On the Backup Destination tab of the side panel, specify the domain names, associated company, and backup destination (Storage Account + Bucket) for these domains.

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4. Specify the storage limits:
   • Unlimited. No limit on backup data size at the backup destination.
   • Total limit for all services. Set a total limit for all services associated with this domain. Set to 0 if no limit is planned.
   • Service-specific limit. Set limits for SharePoint/Shared Drives and other services. Set to 0 if no limit is planned for any service.

5. Click Add.

Configure License Settings and Permissions for the Domain.

1. In the M365/Google Backup menu, select Domains.
2. Click on the domain name to edit the domain.
3. On License Settings tab of the side panel select licensing mode:
   • Auto. Licenses from the global pool are allocated automatically, except for SharePoint/Teams/Shared Drives licenses.
   • Manual: Specify the number of licenses manually.

4. Purchase a SharePoint/Teams/Shared Drives license if you want to back up SharePoint, Teams, and/or Shared Drives.

5. On the Permissions tab of the side panel specify whether the Global Admin access will be allowed.

6. Click Save.

If necessary, you can edit the domain to change the default settings.

Now you are ready to configure your backup for the domain. Click the dashboard icon in the Dashboard column in the added domain entry. You will be redirected to Microsoft 365 / Google Workspace Dashboard.

Refer to Manage Domains article for instructions on how to manage the added domain.

Rebrand Management Console and Dashboard

Refer to the following article, if you want to rebrand Microsoft 365 / Google Workspace Dashboard using your corporate identity elements.

Sign in to Microsoft 365

The first login should be performed with domain administrator privileges to grant the required permissions. After that, the provider account can be used for login. Note that the provider has full access to backup management but not to the backup data. To access the backup data, sign out and then sign in using an account with the necessary administrative permissions in the domain.

1. In the M365/Google menu, switch to the Domains tab
2. Click dashboard button in the Dashboard column in the required domain entry

3. Confirm the transition to Dashboard.
4. Select the required Microsoft 365 edition (business or personal).
5. Enter your Microsoft 365 credentials.
6. Grant the required permissions for apps.mspbackups.com requested by Microsoft, select the Consent on Behalf of your Organization check box, then click Accept.
7. The dashboard will be accessed. Use the Configure Backup button to turn on the services you wish to back up.
8. Click Save. By default, backups are scheduled to run at least twice a day.

You can check the domain name in the Account menu. The domain name is displayed in case of the provider access.

Refer to Microsoft 365 backup section for instructions on managing your Microsoft 365 backup.

Sign in to Google

The first login should be performed with domain administrator privileges (Super Administrator) to grant the required permissions. After that, the provider account can be used for login. Note that the provider has full access to backup management but not to the backup data. To access the backup data, sign out and then sign in using an account with the necessary administrative permissions in the domain.

Install MSPBackups Application from GoogleApps Marketplace

When you first log in to the Service Dashboard, you will be redirected to GoogleApps Marketplace to install the MSPBackups Application to your domain.

1. Find MSPBackups application.

2. Install MSPBackups Application as domain administrator.

3. Grant the required permissions.

4. Finish the installation.

Configure Trusts

To configure trusts for for apps.mspbackups.com requested by Google:

1. Sign in to https://admin.google.com/ with your super administrator.

2. Click Main Menu > Security > Access and data control > API Controls > Manage Third-Party App Access

3. Add two MSP Google Apps Backup web applications with the following OAuth Client IDs to the trusted applications::

   • 101545705208641292657
   • 76254656058-ue8d5fkuicrfjjhd8c1qngd2goaq3ngs.apps.googleusercontent.com

4. Select the following access type for both applications:: Trusted: Can access all Google Services

   

5. AAfter adding both applications, they will appear in the Connected apps grid with Trusted status

6. In the M365/Google menu, switch to the Domains
7. Click dashboard button in the Dashboard column of the required domain entry

4. Confirm the transition to Dashboard. Note that the provider has full access to backup management but not to the backup data. To access the backup data, sign out and then sign in using an account with the necessary administrative permissions in the domain.
5. Click Google Workspace.
6. Enter your Google credentials.
7. The dashboard will be accessed. Use Configure Backup button to turn on the services you wish to back up.
8. Click Save. By default, backups are scheduled to run at least twice a day. You can check the domain name in the Account menu. The domain name will be displayed if accessed by the provider.

Refer to Google backup section for instructions on managing your Google backup.