Products: Managed Backup (Agent), Managed Backup (Web), Licensing / Sales
Article ID: m0011Last Modified: 06-Apr-2026

Change Licenses

Change License Associated with Service Provider

To change license associated with your provider account:

  1. Open the Management Console.
  2. On Organization > Administrators, select the administrator you want to change the license
  3. Click the Change license button.

  1. In the Change License dialog, select a license type to assign and click Assign. If you change licenses, the billing period for the previous license ends today and will be calculated relative to the number of days from the beginning of the billing period.

Change License Associated with Administrators

To change license associated with an administrative account: 2. On Organization > Licenses, select the license you want to change. 3. Expand actions at the end of the license entry, and then click Manage.

  1. Select a license type to assign and click Assign. If you change licenses, the billing period for the previous license ends today and will be calculated relative to the number of days from the beginning of the billing period.

Change License Associated with Endpoints

To change a license:

  1. Open the Management Console.
  2. On Organization > Licenses, select the license you want to change.
  3. Expand actions at the end of the license entry, and then click Manage.

  1. Select a license type to assign and click Assign. If you change licenses, the billing period for the previous license ends today and will be calculated relative to the number of days from the beginning of the billing period.
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