Notifications

You can configure the global notification settings for backup plans, restore plans, and RMM Notifications (this feature requires licensing) to apply across all companies.

You can always override the global notification settings by specifying custom notification settings for any of your companies.

To configure the global notification settings, proceed as follows:

1. Open the Management Console.
2. In the Settings menu, select Notifications.

The following settings are available:

• Allow users to receive backup and restore notification emails. Select this checkbox at the bottom of the page to enable the specified users to receive notification emails on backup/restore plan results
• Allow Backup for Microsoft 365 / Google Workspace to send email notifications. Select this checkbox at the bottom of the page to enable the specified users to receive notification emails on Microsoft 365 / Google Workspace backup/restore plan results
• Backup Notifications. Specify email addresses for notifications about backup plan results:
  • Success. Specify the email addresses to which notifications will be sent if a backup plan is completed successfully
  • Warning. Specify the email addresses to which notifications will be sent if a backup plan is completed with warnings
  • Failed. Specify the email addresses to which notifications will be sent if a backup plan terminates with errors. You can configure a notification threshold for Managed Backup alerts, so that notifications are sent only after a specified number of consecutive plan failures.
  • No successful backup. Specify the email addresses to which notifications will be sent if no backup plans complete successfully during the specified threshold period. Note that this option is currently not applicable for Microsoft 365 / Google Workspace Backup.

• Restore Notifications. Specify email addresses for notifications about restore plan results:

  • Success. Specify the email addresses to which notifications will be sent if a restore plan is completed successfully
  • Warning. Specify the email addresses to which notifications will be sent if a restore plan is completed with warnings
  • Failed. Specify the email addresses to which notifications will be sent if a restore plan terminates with errors.

• RMM Notifications. Specify email addresses for notifications about the following problems and failures on managed computers:

  • CPU usage
  • Memory usage
  • Used disk space
  • CPU Temperature
  • Service (daemon) state
  • Connection loss
  • Software changes
  • Incorrect system time
  • S.M.A.R.T issues
  • SNMP devices

  Alerts available only for computers running Windows:

  • Windows updates
  • Antivirus issues
  • Hardware changes

3. You can change notification options, add push notifications on registered devices, and configure alerts and thresholds with the Customize notification options button.
4. Once you are done, click Save Changes.