Offline Backup Plan Management

As of Management Console 6.9.2, you can create, edit, or delete backup plans for all your computers, even when they are offline. With Backup Plan Offline Management activated, every instance of Backup Agent version 7.9.3 or later for Windows becomes accessible for offline backup plan management after the Agent goes online at least once. After this moment, even when the Agent is offline, the interface will remain consistent, mirroring the online functionality and allowing you to create, edit, and delete backup plans. Once the computer comes online, all modifications will be automatically applied. This feature is available in the beta version and requires Backup Agent version 7.9.3 for Windows on all computers where you are planning to use it. You can create, edit, or delete backup plans in the new backup format on the computers that are currently offline.

Available actions for computers with allowed offline editing:

• Backup plans in the new backup format can be edited offline. This functionality is available in the beta version.
• Add/remove tags
• Turn computer on or wake up from sleep mode, hibernation, or shutdown using Wake-on-LAN (WOL)
• Change the account associated with the computer with Edit > Edit Account
• Change file backup system account with Edit > Edit file backup system account
• Change the administrative account with Edit > Change Service Account
• Change Network credentials to access network shares with Edit > Edit Network Credentials
• Edit Backup Agent options with Edit > Edit Options
• Forcible Update and Uninstalling Backup / RMM Agent
• Send logs
• Hide computer from the list with Hide (from all lists)
• Uninstall applications
• Delete Computer Once the computer becomes online, all changes will be applied.

Allow Offline Backup Plan Management

Note that offline backup plan management can be allowed for the computer only when Backup Agent on this computer goes online AFTER offline editing is allowed. Before Backup Agent on this computer goes online, offline editing is NOT allowed on the computer, even if this feature is already allowed in the Management Console.

To allow offline editing on the login to Management Console, perform the following:

When prompted, click Allow Offline Editing.

The request to enable offline editing for all computers will be created.

To allow offline editing if you skip prompt on the login to the Management Console, perform the following:

1. On the Computers page, click the offline computer you want to edit offline or click the Configure icon.

2. On the Backup Storage tab of the side panel, click Allow offline editing.

2. Click Allow to create the request to enable offline editing. Note that offline editing will be enabled for a computer only after Backup Agent installed on it comes online.

If this prompt does not appear, please contact the MSP360 Support Team or email us at feedback@msp360.com.