Manage Computers

Access Remote Management Features

To access the Remote Management features, proceed as follows:

  1. Open the Management Console.
  2. In the Computers menu, select Remote Management.

On this page you can manage all computers.

To switch to a new layout, click the Beta slider.

Refer to Manage Computers (Enhanced User Experience (BETA)) for details.

Manage Computers (Classic User Experience)

Select a computer in the grid to manage. Use search and filters to find the required computer.

You can sort computers using the following statuses:

  • Offline. Offline computers are shown first
  • Backup Overdue. Computers with selected operation systems are shown first
  • Backup Failed. Computers with failed backup plans are shown first.

Available actions for online computers:

Available actions for offline computers:

  • Hide the computer from the list

Available RMM group actions for computers selected using search or filtering:

  • Force Update for Computers. Forcibly update Backup, RMM, Deep Instinct, or Connect agent instances
  • Apply Configurations to Computers. Deploy backup configurations
  • Plan Settings Report. Retrieve backup plan information in CSV format
  • Install Deep Instinct on Computers. Install Deep Instinct agent instances
  • Install Backup on Computers. Install Backup agent instances
  • Install RMM on Computers. Install RMM agent instances
  • Export to CSV. Export information on computers to a CSV file
  • Show Hidden Computers. Display computers hidden from the list

Manage Computers (Enhanced User Experience (BETA))

Find the required computer in the list. With a large number of computers, use search and filters. You can find the required computer by the following search categories:

  • Company. Search for a computer in the specific company
  • OS. Search for a computer with a specific operation system
  • Status. Filter offline or online computers
  • IP. Search for a computer by IP address

With a large number of managed computers, set up the number of computers to display on one page.

Available actions for a selected online computer:

Available actions for offline computers:

  • Quick Restore from cloud backup destinations
  • Hide the computer from the list

Available RMM group actions for computers selected using search or filtering:

  • Force Update for Computers. Forcibly update Backup, RMM, Deep Instinct, or Connect agent instances
  • Apply Configurations to Computers. Deploy backup configurations (coming soon)
  • Plan Settings Report. Retrieve backup plan information in CSV format (coming soon)
  • Install Deep Instinct on Computers. Install Deep Instinct agent instances (coming soon)
  • Install Backup on Computers. Install Backup Agent instances (coming soon)
  • Install RMM on Computers. Install RMM agent instances (coming soon)
  • Export to CSV. Export information on computers to a CSV file (coming soon)
  • Show Hidden Computers. View computers that were hidden from the list
  • RMM Group Actions. Run RMM Group Actions wizard