Manage Computers
Access Remote Management Features
To access the Remote Management features, proceed as follows:
- Open the Management Console.
- In the Computers menu, select Remote Management.
On this page you can manage all computers.
To switch to a new layout, click the Beta slider.
Refer to Manage Computers (Enhanced User Experience (BETA)) for details.
Manage Computers (Classic User Experience)
Select a computer in the grid to manage. Use search and filters to find the required computer.
You can sort computers using the following statuses:
- Offline. Offline computers are shown first
- Backup Overdue. Computers with selected operation systems are shown first
- Backup Failed. Computers with failed backup plans are shown first.
Available actions for online computers:
- Install Deep Instinct
- Manage backup and restore plans
- View RMM service information and alerts
- View Backup History
- Edit storage accounts
- Edit license
- Edit Backup Agent options
- Forcible Update and Uninstalling Backup / RMM Agent
- Manage backup configuration
- Remote Access using Connect
- Send logs
Available actions for offline computers:
- Hide the computer from the list
Available RMM group actions for computers selected using search or filtering:
- Force Update for Computers. Forcibly update Backup, RMM, Deep Instinct, or Connect agent instances
- Apply Configurations to Computers. Deploy backup configurations
- Plan Settings Report. Retrieve backup plan information in CSV format
- Install Deep Instinct on Computers. Install Deep Instinct agent instances
- Install Backup on Computers. Install Backup agent instances
- Install RMM on Computers. Install RMM agent instances
- Export to CSV. Export information on computers to a CSV file
- Show Hidden Computers. Display computers hidden from the list
Manage Computers (Enhanced User Experience (BETA))
Find the required computer in the list. With a large number of computers, use search and filters. You can find the required computer by the following search categories:
- Company. Search for a computer in the specific company
- OS. Search for a computer with a specific operation system
- Status. Filter offline or online computers
- IP. Search for a computer by IP address
With a large number of managed computers, set up the number of computers to display on one page.
Available actions for a selected online computer:
- Install Deep Instinct (coming soon)
- Manage backup and restore plans (coming soon)
- View RMM service information and alerts (coming soon)
- View Backup History (coming soon)
- Change storage accounts
- Edit license (coming soon)
- Edit Backup Agent options (coming soon)
- Forcible Update and Uninstalling Backup / RMM Agent
- Remote Access using Connect
- Send logs
- Hide computer from the list
- Uninstall applications
- Delete Computer (coming soon)
Available actions for offline computers:
- Quick Restore from cloud backup destinations
- Hide the computer from the list
Available RMM group actions for computers selected using search or filtering:
- Force Update for Computers. Forcibly update Backup, RMM, Deep Instinct, or Connect agent instances
- Apply Configurations to Computers. Deploy backup configurations (coming soon)
- Plan Settings Report. Retrieve backup plan information in CSV format (coming soon)
- Install Deep Instinct on Computers. Install Deep Instinct agent instances (coming soon)
- Install Backup on Computers. Install Backup Agent instances (coming soon)
- Install RMM on Computers. Install RMM agent instances (coming soon)
- Export to CSV. Export information on computers to a CSV file (coming soon)
- Show Hidden Computers. View computers that were hidden from the list
- RMM Group Actions. Run RMM Group Actions wizard