Article ID: m0151Last Modified: 17-Oct-2024

Creating Bootable ISO Image File

To perform a bare-metal recovery, you need to create a bootable ISO image file on a computer running Windows. This bootable ISO image will contain a pre-boot environment, and the backup data for restoration will be retrieved from the backup storage specified in your image-based backup plan.

Creating a Bootable ISO Image File Using Management Console

To create a bootable ISO image file, proceed as follows:

  1. Open the Management Console.
  2. Select Downloads.
  3. On the Bootable USB tab, click Create.

  1. Launch the Quick Restore application when prompted.

  2. In the dialog box, select ISO image, then specify a full path to the ISO image file to create.

  1. To protect a recovery tool with a master password for security reasons, select the Protect bootable USB drive with master password check box, then specify the password. It is recommended to create strong passwords and keep them in a safe place.
  2. Add specific hardware drivers (optional). If your system requires specific drivers, collect them in a folder and specify the path in the Path to drivers field. When adding drivers to the recovery disk, only INF, CAT, and DLL files are supported. Driver packages provided by vendors in ZIP, RAR, 7Z, or EXE formats cannot be used directly. The INF files are essential, as they reference all necessary driver files. To simplify the process, you can organize the drivers by placing them in separate subfolders within a main folder. The selected folder will be scanned recursively to include all relevant driver files.

Example: These files will work properly:

These files will not work properly:

  1. Click Create.
  2. If prompted, download and install both Windows ADK and Windows PE add-on. Refer to the following Microsoft documentation for instructions on how to choose the right set for your environment.
  3. Once the ISO image file is created, click Close.

Now you can use this ISO image to recover your system on another physical or virtual machine by mounting it as an external drive.

Creating a Bootable ISO Image File Using Backup Agent

  1. Open the Backup Agent.
  2. Verify Backup Storage:
    • On the Backup Storage tab, ensure that the storage account associated with the image-based backup is correctly configured with the correct backup prefix. You will need to use the same backup prefix during the recovery procedure on the target machine.
    • This step can be done later, but it may be more convenient to do it now to avoid issues in the pre-boot environment.
  3. Specify the path to ISO image file you want to use as a bootable recovery tool.
  4. Run the Backup Agent and click Create Bootable USB.

  1. Select ISO image in the Create Bootable USB dialog, then specify a full path to the ISO image file to create.

  1. Add Connect (optional). Select the Add Connect check box to include the Connect application on the bootable ISO image file. To add Connect, select the Allow to Add Connect to the Recovery Disk check box in Settings > Global Agent Options.

  1. Set a master password. You will be prompted to protect the recovery tool with a master password for security. It is recommended to create a strong password and store it securely.
  2. Add specific hardware drivers (optional). If your system requires specific drivers, collect them in a folder and specify the path in the Path to drivers field.When adding drivers to the recovery disk, only INF, CAT, and DLL files are supported. Driver packages provided by vendors in ZIP, RAR, 7Z, or EXE formats cannot be used directly. The INF files are essential, as they reference all necessary driver files. To simplify the process, you can organize the drivers by placing them in separate subfolders within a main folder. The selected folder will be scanned recursively to include all relevant driver files.

Example: These files will work properly:

These files will not work properly:

  1. Click Create.
  2. If prompted, download and install both Windows ADK and Windows PE add-on. Refer to the following Microsoft documentation for instructions on how to choose the right set for your environment.
  3. Once ISO image file creation is complete, click Close.
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