Article ID: m0123Last Modified: 29-Jun-2026

Restore Strategy

Restore Files or Folders

The following restore options are currently available for computers:

Restore Source	Management Console	Backup Agent (Windows)	Backup Agent (macOS, Linux)	Other Options
Simplified Restore wizard	All available restore options	❌	❌	❌
File backup Windows (New Backup Format (NBF))	Item-level restore * and Quick Restore	Item-level restore *	❌	Online Access 2.0
Legacy File backup Windows	Item-level restore * and Quick Restore	Item-level restore *	✔️	Online Access 2.0
File backup macOS (New Backup Format (NBF))	Item-level restore * and Quick Restore	Item-level restore *	✔️	Online Access 2.0
Legacy File backup macOS	Item-level restore * and Quick Restore	Item-level restore *	✔️	Online Access 2.0
File backup Linux (New Backup Format (NBF))	Item-level restore * and Quick Restore	Item-level restore	✔️	Online Access 2.0
Legacy File backup Linux	Item-level restore * and Quick Restore	Item-level restore *	✔️	Online Access 2.0
Image-Based backup Windows (New Backup Format (NBF))	Restore , Item-level restore , and Quick Restore	Item-level restore *	❌	Online Access 2.0
Hyper-V VM image-based backup	Restore , Item-level restore , and Quick Restore	Item-level restore *	❌	Online Access 2.0
VMware VM image-based backup	Restore * , Item-level restore *, and Quick Restore	Item-level restore *	❌	Online Access 2.0

* Item-level restore is supported for the following operating systems and file systems:

Linux:
- ext2
- ext3
- ext4
- XFS
- Btrfs (partial support; RAID configurations are not supported)
- LVM
Windows:
- FAT
- FAT32
- NTFS

Legacy File Backup format for backups and restores may cause significantly slower performance in comparison to the New Backup Format backup plans.

You can expect that in the following cases restore job can be completed in multiple threads. The rest of restore jobs will be completed in one thread that can result in lower performance. Consider, restore of local drives, network drives, network shares, external drives, etc., will always work in one thread.

	File Backup	Image-Based Backup	VM Backup	MS SQL	Exchange
Legacy Backup Format (CBF) - Cloud Storage	✔️
Legacy Backup Format (CBF) - Local Storage	✔️
New Backup Format (NBF) - Cloud Storage	✔️	✔️	✔️	❌	❌
New Backup Format (NBF) - Local Storage	✔️			❌	❌

Restore Data to Devices (Download via Browser)

Restore data to my device (download via browser) functionality is now available for Files backup plans in all formats in Backup storage browser. This functionality is now limited up to 2 GB per operation and allows to restore files or folders directly to your device. Refer to Backup storage browser article for details.

Disaster Recovery

In case you need to restore crashed server using backed up image on the new machine, refer to Bare Metal Restore. In case you want to be ready to perform disaster recovery using your prepared disaster recovery server, refer to Disaster Recovery.

Restore to Cloud

The Management Console allows you to restore disk image backups directly to the cloud, enabling recovery as a:

This functionality requires Restore to EC2 / Azure license.

Restore using Command Line Interface

The following restore capabilites are available using CLI: