Recovery from System Recovery Tool Using Management Console

1. Target computer: Insert bootable USB Drive or mount ISO image to adjust settings and start the Online Backup Service.
2. Management Console: Authorize the target computer
3. Management Console: Switch backup prefix
4. Management Console: Synchronize Repository
5. Management Console: Create and run the restore plan
6. Management Console or target computer: Restart the target computer once a restore will be completed
7. Management Console or target computer (Optional): Use Management Tools to save logs, execute commands in Command Prompt, or modify a Registry

Insert Bootable USB Drive or Mount ISO Image

1. Insert the bootable USB drive or mount the ISO image as a drive into the target computer and restart it.
2. You will see a welcome screen of the "Boot Menu" where you will be prompted to enter the Master Password that you specified when creating the bootable device (if you did not specify any password, this step will be skipped).

3. (Optional) Provide the network configuration in case of the target computer is on a local network:

   • Click on Settings

   

   • Click on Network
   • Configure your local network settings. Apply the updated network settings.

   

4. (Optional) Adjust system time on target computer if there is a mismatch more than 5 minutes with the local time:

   • Click on Settings

   

   • Click on Date and Time
   • Adjust the date and time settings according to the local time zone. You can select the required time zone with Change time zone button. Apply the updated date and time settings.

   

5. Click Bare Metal Recovery in the main boot menu.

6. This will install and start the Online Backup service and you will be prompted to log in. You should use the credentials of the user that was authorized for the computer you try to restore.

7. Once the Backup Agent is started, you can use the Management Console to proceed with the recovery process as described below.

Authorize the Target Computer in Management Console

Once the Backup Service is started on the target computer, refresh the Computers page in the Management Console. Use the Pending filter to quickly find added, but not yet authorized computers.

1. In the Computers grid, find the target computer

2. In the Company & User Account column, click Authorization required.
3. Select the company containing the user from the original computer, then select the user that was used on the original computer.

4. Click Save. You can now start the restore wizard as described below, even if the computer's status is still shown as unauthorized.

Switch Backup Prefix

Change the backup prefix to the one used on the source computer.

To change the backup prefix, proceed as follows:

1. In Computers, find the target computer.
2. Expand actions, select Edit, and then select Edit Account.

3. In the Edit Account property box, find the required storage account and in the Prefix column, specify the backup prefix name where the original image-based backup is located (by default, this is the name of the computer from which the original backup was made).

4. Click Save.

Synchronize Repository Using Management Console

As the correct backup prefix is set, backup data needs to be synchronized.

1. In Computers find the target computer.
2. Expand the actions, select Edit, then select Edit Options.

4. Open the Repository tab.
5. Click Synchronize repository, then select the required storage account, then click Synchronize now

Now you are ready to create a restore plan.

Create and Run the Restore Plan in Management Console

1. Find the required computer, then click the Configure icon in the Backup Plan Status column.
2. On the side panel, click + Add New Plan.

3. On the Restore Plans tab, click Image-Based Restore Plan to start the restore wizard.
4. On the Plan Name step, select Run restore once option to restore an image-based backup only once. Click Next.

5. On the Select Backup Storage step, select the backup destination that contains the required backup from the list. Click Next.

6. On the Select Computer step, select the required computer to restore. Click Next.

7. On the Select Backup step, select the backup to restore from the list of available backups. Click Next.

8. On the Restore Point step, select the latest version of the specific restore point from the list below. Click Next.

9. On the Type of Data step, select the Restore as Physical Disk option. You may be prompted to enter the encryption password, if your backup is encrypted. Click Next and wait until the data will be synchronized.

* In case of the Password Recovery feature were enabled before the image-based backup was created, you can use **Forgot Your Password** link to recovery your encryption password.

10. On the Select Partitions step, select partitions to restore.
    • To exclude some files and folders from restore, click the partition size value in the Used column, then make an object selection to exclude from a restore.
    • To specify a custom partition size, click the value in the Target size column. Click Next.

The Convert GPT to BIOS/MBR option is not applicable for the bare metal recovery scenarios.

11. On the Select Destination step, select the destination to restore the disk image. Select the disk or specific partition. Click Next.

12. On the Encryption Options (optional) step, enter the encryption password if your backup is encrypted. Click Next

13. On Pre / Post Actions step, specify the actions before and/or after the restore plan. Usually, these are scripts that perform particular jobs before or after the plan is executed. You can select to restart the target computer with Execute the post-restore action only if the restore plan completes successfully option. Click Next.

14. On the Notifications step, specify notification settings for restore plan results as described here. Click Next, then click Save to finish the wizard.

Run the Restore Plan

To run the restore plan, proceed as follows:

1. On Computers find the required computer, then click the Configure icon in the Backup Plan Status column.
2. On the side panel, expand the plan you want to run.
3. Click the play button.

Restart the Target Computer from Management Console

You can access the target computer from the Management Console using the Connect button at the end of computer entry in Computers to restart target computer, or ask the user on the target computer to restart.

Use Management Tools to Save Logs, Use Command Prompt or Modify Registry (Optional)

The Tools section contains the following options:

• Command Prompt
• Registry Editor
• Save Logs. Consider, the logs should be saved under the current restore session, if you exit the boot menu, the logs will be overwritten
• Backup. This option starts the Online Backup application.

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