Products: Managed Backup (Agent), Managed Backup (Web)
Article ID: m0393Last Modified: 05-Oct-2026

Monitoring

The Management Console has a built-in monitoring feature that enables you to view the backup plan history of your users in real time. The monitoring feature allows you to control the backup plans of your users.

To manage this feature, the Backup > Monitoring permission should be granted as an administrator permission on the Organization > Administrators page.

To View the Monitoring

  1. In the Backup menu, select Monitoring.

The list is displayed as a table and contains the following data:

  • Operating System
  • Computer Name
  • Associated user account
  • Last Success date and time
  • Last Result date and time, and status
  • Next Run date and time

To Customize the View Use the filtering controls. The following are available:

  • Company - allows you to choose a particular company.
  • All/Issue Only/Running - allows you to choose whether to display all plans, plans that finished with errors or warnings, or currently running plans.
  • Use search to find a particular computer or backup/restore plan.

The monitoring feature allows you to view the last plan run details and specify overdue settings for backup plans.

To View the Last Run Details

  1. In the Backup menu, select Monitoring.
  2. In the list, find the required computer, then expand the actions menu and select the Open last run details option for a particular plan.

  1. You can view the last run details in the side panel.

To View the Plan History

  1. In the Backup menu, select Monitoring.
  2. Click the Show history button in the main menu to navigate to the Backup > History page.

You can switch to the Backup History tab to see the plan history in one view. Use the Show History button for that. To learn more about backup history, refer to the Backup History chapter.

To Specify Overdue Settings

  1. In the Backup menu, select Monitoring.
  2. In the list, select the required computer, then click the Set Overdue options action.

  1. In the Set Overdue options dialog, configure the options.

  1. Specify the overdue settings. The following options are available:
    • Mark the plan as overdue if it didn't start on schedule.
    • Mark the plan as overdue after a specified period of time since the last success.
  2. Once you are finished with the overdue settings, click Apply.

Export Monitoring Results to CSV

You can export the monitoring data to a CSV file.

To Export the Monitoring Results

  1. In the Computers menu, select Monitoring/History.
  2. Click the Export button, then select Export to CSV.