RMM Alert History
You can monitor RMM alerts on the RMM > Alert History page in the Management Console.
The following alert types can be monitored on this page:
- CPU usage > 90% for 5 minutes
- Memory usage > 90% for 5 minutes
- Used disk space > 90%
- Windows Update not found or not running *
- Antivirus issues *
- Incorrect system time
- CPU Temperature > 90°C (176°F) for 5 minutes
- S.M.A.R.T issues
- Connection Loss
- Software changes
- Hardware changes *
- Services and daemons
- SNMP device alerts
- Log events (New)
Alerts marked with * are available only for computers running Windows.
A summary of monitored computers is displayed on the Remote Management widget on the Home (dashboard) page. You can
Search and Filtering
The alert history log can be long and hard to manage. You can use search queries and filters to simplify troubleshooting.
The search box helps you find an alert by computer name, alert type, or tag.
You can use search and filtering to find the required alert record. The following filters are available:
- With the date range filter, you can find records during the selected period, e.g., during Last 24 hours.
- With the alert type filter, you can find records by alert type.
- With the status filter, you can find records of specified severity.
- With the companies filter, you can see alerts for a specific company.
Depending on the severity of a triggered alert, the following statuses are available:
- Healthy. This state displays that the computer is online and no monitored problems or warnings are found
- Warning. This state displays the detection of warnings related to one or more of the selected alert types
- Problem. This state means that a problem or failure related to one or more of the selected alert types is found.
You can export alert history as a comma-separated value file using the Export (CSV) button.