About RMM

RMM is a solution that offers a powerful management and monitoring solution for IT infrastructure of any size and complexity. The solution is based on the client-server architecture.

For remote management of computers, the Management > Computers, ex-Remote management permission should be granted as the administrator permission on Organization > Administrators.

Generally, all RMM features can be divided into three modes:

• Monitoring mode. View the list of monitoring features:

  • General
  • Computer Info
  • Installed Software
  • Patch Management
  • Hardware
  • HDD/SSD Info
  • Printers
  • SNMP Device
  • Services/Daemons monitoring
  • Event Log

• Management mode. View the list of management features:

  • Task Manager
  • Patch Management
  • Antivirus
  • Hyper-V Manager
  • PowerShell
  • Registry Editor (Windows only)

• RMM Alerting

RMM Installation

To include computers of the IT infrastructure in the monitoring or management solution, install the RMM Agent on every instance that is subject to monitoring/management and assign a RMM + Connect license to it. Read about the installation in the chapters below:

• Install RMM for Windows
• Install RMM for Linux
• Install RMM for macOS