Managed Remote Desktop requires a separate Remote Desktop or RMM+Remote Desktop license. In case the administrator already have a Remote Desktop license and you are planning to purchase a RMM + Remote Desktop license, the Remote Desktop license can be released, and then, if you are not planning to reuse this license, the Auto-Renew can be turned off for this license on Organization > Licenses. These licenses come with a 15-day free trial.

To Purchase Licenses

  1. In the Management Console, select Organization.
  2. Select Licenses.

  1. Click Buy New Licenses.

  2. Select the required amount of Remote Desktop or RMM+Remote Desktop licenses.

The Remote Desktop or RMM+Remote Desktop licenses are required to connect remotely to a computer from Management Console. These licenses allow an unlimited amount of simultaneous connections for an administrator

  1. Click Buy.
  2. Once you purchased the required amount of licenses, proceed to the tool.