Managed Remote Desktop requires a separate Remote Desktop or RMM+Remote Desktop license. In case the administrator already have a Remote Desktop license and you are planning to purchase a RMM + Remote Desktop license, the Remote Desktop license can be released, and then, if you are not planning to reuse this license, the Auto-Renew can be turned off for this license on Organization > Licenses. These licenses come with a 15-day free trial.
To Purchase Licenses
- In the Management Console, select Organization.
- Select Licenses.
Click Buy New Licenses.
Select the required amount of Remote Desktop or RMM+Remote Desktop licenses.
The Remote Desktop or RMM+Remote Desktop licenses are required to connect remotely to a computer from Management Console. These licenses allow an unlimited amount of simultaneous connections for an administrator
- Click Buy.
- Once you purchased the required amount of licenses, proceed to the tool.