Connect requires a separate Connect or RMM + Connect license. In case the administrator already have a Connect (formerly Remote Desktop) license and you are planning to purchase a RMM + Connect license, the Connect license can be released, and then, if you are not planning to reuse this license, the Auto-Renew can be turned off for this license on Organization > Licenses. These licenses come with a 15-day free trial.

Purchase Licenses

  1. In the Management Console, select Organization.
  2. Select Licenses.

  1. Click Buy New Licenses.
  2. Select the required amount of Connect or RMM + Connect licenses.

The Connect or RMM + Connect licenses are required to connect remotely to a computer from Management Console. These licenses allow an unlimited amount of simultaneous connections for an administrator

  1. Click Buy.
  2. Once you purchased the required amount of licenses, proceed to the tool.