About Connect

MSP360 Connect (formerly Managed Remote Desktop) is a management tool for secure remote desktop connections between two instances and integrated with Managed Backup Service. To use Connect the Enable Remote Control using Connect option should be enabled in Settings > General. Connect requires licensing

Key Benefits

Centralized configuration management in Management Console on global or company levels as of Connect 3.4
Reliable connection
Proxy authentication
Connect installation in Unattended Access mode (silent installation)
Access to current Windows active session with Attended PIN Access. Remote computer user can now see information on the account who is trying to eshablish a connection
Direct (authorized) Access feature to join active sessions without additional confirmation by dialog or PIN. Remote computer user can now see information on the account who is trying to eshablish a connection
Unattended access with ability to control screen and block input devices (as of Connect 3.4 supported also for web browser connections)
File Transfer (as of Connect 3.4 supported also for web browser connections)
Possibility to paste text (e.g.passwords) on a remote computer even if the clipboard sharing is disabled
System Sound Transfer
Two-way chat
Meetings with ability to mute/exclude participants
Encrypted Sessions
Remote Printing
Automatic updates
Security options: Encryption, 2FA (Two-factor authentication) support, and custom password