Computer-Level Settings

You can configure computer-level Connect Agent settings that will be applied to selected computers. In case you set the custom settings for the computer, centralized (global or company-level) settings will no longer be applicable for it. To configure computer-level Connect Agent settings:

Update the Connect to the latest version as described here
On RMM > Computers select the computer to apply the settings and click on the computer name to access side panel. Or expand the Connect menu to click For this Computer in Settings area.

On Connect Agent Options select Use Custom Options tab.

The following options are available to configure for Connect instances downloaded on the computer after these options are configured:

Allow remote access to computers. Select this check box to enable remote access and control to user computers using Connect.

Access

Enable Direct (authorized) access. This option allows you pre-authorize joining all active sessions without any additional confirmation by remote computer user.
**Require password before connecting with logon credentials. It is recommended to use long custom passwords for security reasons and keep them in safe place. If you want to secure quick connections to remote users instead of using a different PIN every time, you can set up a custom password. To use custom password, select Require password before connecting with logon credentials.
Approval methods to join active sessions. If Enable Direct (authorized) access is not enabled, you can select the remote user confirmation method to join active session. You can configure the PIN length to increase safety or reset PIN in case you suspect it may be compromised. If you want to secure remote connections to remote users instead of using a PIN every time, you can set up a custom password.

Session Options

This options are intended to configure Unattended Access.

Show black screen on the remote computer.The black screen on the remote computer ensure that nobody on the other side cannot see your work.
Disable remote input. This will ensure that nobody on the other side can interfere with your work. You can configure the disconnection method from opened Windows session. The following options are available:
Let the program auto-detect the action (default)
Lock the session
Leave the session open
Sign out

End User Options

Allow access to UI. Allows access to the Connect graphic user interface for users of remote computers. In this case you can protect application setting by password to prevent its changing by the remote user.
Allow outgoing connections. By default, outgoing connections are disabled for remote computers, but you can enable outgoing connections for remote users.

Updates and Logging

Update Connect Agent automatically. This option allows automatic updates of Connect Agent as soon as the new version becomes available. Select this option to update Connect Agent on all online computers automatically.
Logging Level By default logging level is low. You can select the logging level you want.

Proxy Settings

On Proxy Settings area select the proxy usage settings. By default, Do not use proxy option is set. If you select Manual proxy configuration option, specify the proxy server adress and port number. For example, if the proxy server's address is http://proxy.example.microsoft.com (https is not currently supported) and the port number is 80, the setting in the Proxy Host box should appear like this: proxy.example.microsoft.com If necessary, select Basic Authentication and provide credentials for connection.

Save the settings.