Software Details Report

The Software Details report provides the detailed list of software installed on the computers of the selected company with installed RMM Agent instances.

The report table contains the following data:

• Computer. Computer name the software is installed
• Software. Software name
• Version. Software version
• Publisher. Software manufacturer
• Product ID. Product key ID

This chapter covers the following topics:

• View Reports
• Add and Configure New Report
• Edit a Report
• Delete a Report

View Reports

To view the list of available reports, select the Scheduled Reports item in the Reporting menu.

The list of available reports has a grid view.

The report table columns contain the following data:

• The report type
• Schedule options
• Filtering options
• The next report delivery time
• List of recipients
• Report state

To open HTML report or download CSV file, expand the actions next to the report.

Select Send Now to send the report immediately.

Add and Configure New Report

To configure a new report report, proceed as follows:

1. Open the Management Console.
2. In the Reporting menu, select Scheduled Reports.

3. Click +.
4. In the drop-down list, select the Software Details Report.

5. Name the report.
6. Specify the schedule options for the report. The following options are available in the Schedule type option group:

• No schedule. Select this option if you want to generate and receive a report manually
• Daily. Select this option if you want to receive reports on a daily basis
• Weekly. Select this option if you want to receive reports on a weekly basis
• In Day of week drop-down list, select the required day of report delivery
  • In Sending Time drop-down list, select the required time of report delivery
• Monthly. Select this option if you want to receive a report on a monthly basis
  • In Day of month drop-down list, select the required day of report delivery
  • In Sending Time drop-down list, select the required time of report delivery

7. Specify the report format. The following formats are available:

   • HTML
   • CSV

8. Specify recipients for the report.

9. Specify filtering options.

   • Select Not set option (set by default) to receive the full report
   • Select By company option to receive reports on the specific company
     • In Company drop-down list, select the company you want to receive the report on
   • Select By user option to receive reports on the specific user
     • In User drop-down list, select the user you want to receive the report on

10. Once you are finished, click Save.

Edit a Report

To Edit a Report

1. In the Reporting menu, select Scheduled Reports.
2. Click the edit icon in the line of the report you want to edit.

4. Make the required changes (refer to the Add a New Report paragraph to learn about the available settings).
5. Once you are finished, click Save.

Delete a Report

To Delete a Report

1. In the Reporting menu, select Scheduled Reports.
2. Click the delete icon in the line of the report you want to delete.

3. Confirm the report deletion in the dialog box.