Get Started with Office 365 / G Suite Backup

This chapter describes the first steps for creating your first Google Suite or Microsoft Office 365 backup. Read this to get your first impression on how it works:

Enable Office 365 / G Suite Backup

To start working with Office 365 / G Suite Backup, proceed as follows:

  1. In the Management Console, select G Suite/O365, then select General.
  2. Select Enable Office 365 / G Suite backup check box.
  3. Specify alias. This alias will be used for your Office 365 / G Suite dashboard URL.

Example as shown on the image: mycompany.apps.mspbackups.com

  1. In case you want to use your custom domain for Office 365 / G Suite management console, specify it in the DNS field, then point this domain name to the following IP address: 52.6.7.137. To configure your custom domain please purchase Advanced Rebranding & Custom SSL license first. This feature requires licensing.
  2. Once you are done, click Save.

Add a Storage Account

In case you do not have a storage account or intend to use a separate storage account for Office 365 / G Suite needs, add a new account. To learn how to add and manage the storage account, refer to the Manage Storage Account chapter.

To Add New Storage Account

  1. In the Storage menu of the Management Console, select the Storage Accounts item.
  2. Click Add Account.

Add a Backup Destination

To Add New Backup Destination

  1. In the G Suite/O365 menu, select Destinations, Licenses, and Domains.
  2. Click Add Backup Destination.

  1. Specify the storage account, bucket, and storage limit for Office 365 / G Suite backup. To learn more about storage accounts and storage limits, refer to the Storage and Billing section.

Long-Term Storage Usage

In case your storage destination is a long-term one (this can be S3 Glacier, S3 Deep Archive, or Azure Archive storage classes), note that these storage classes have several limitations.

  • Lingering retrieval time of a backup content (depends on storage provider). Thus, the restore plan that requires data retrieval from the cold storage classes can take up to 48 hours (for AWS Glacier Deep Archive storage class)
  • Retrieval costs. Basically, the data retrieval operations are not free and can be costly depending on the retrieval type and the amount of data to be restored.

Manage Licenses

Check whether you have enough available licenses for your Office 365 / G Suite users using Office 365 / G Suite Licenses area of the GSuite/O365 > Destinations, Licenses, and Domains. Check whether you have a SharePoint/Teams/SharedDrives license in case of you are planning to back up the following collaboration tools for the domain: Microsoft Teams, SharePoint, and Shared Drives. If necessary, you can purchase licenses using Buy Now links.

Refer to Licensing for details.

Add Domain/Users

Add domains or separated users to the backup and restore routines.

To Add Domain or Users

  1. In the G Suite/O365 menu, select Destinations, Licenses and Domains.
  2. Click Add Domain / Users.

  1. Specify the domain names and the storage account for domains.

Learn syntax for domains and users:

  • Google domains and Office 365 domains are added by specifying domain names: for example mydomain.com, alternatedomain.com
  • Google users are added by full email addresses: for example googleaccount@gmail.com, anothergoogleaccount@gmail.com
  • Home Office users are added by the full email with the following suffix (MSFT): for example homeuser@outlook.com(MSFT), anotherhomeuser@outlook.com(MSFT) or googleaccount@gmail.com(MSFT), anothergoogleaccount@gmail.com(MSFT)

To separate users or domains, use comma.

  1. Check whether you need to change the default settings. The following licensing options are available:
    • Automatic. The required number of licenses from the global pool will be shared automatically
    • Manual. The number of licenses will be specified manually.
  2. Specify global admin access.
    • On. A user is granted with a global admin role to view backup contents
    • Off. Backup content viewing is restricted for the user with a global admin role.
  3. Specify the Office 365 / G Suite access to collaboration tools
    • On. Access granted
    • Off. Access restricted (default)

Google Shared Drives (formerly known as team drives) are shared spaces where teams can store, search, and access files from anywhere and any device.

Teams, SharePoint, while available on Office 365, is a collaboration tools that integrates with Microsoft Office. SharePoint, which can be configured for a company's usage, allows an enterprise to store, retrieve, search, archive, track, manage, and report on digitized documents.

  1. Click OK. If necessary, you can edit the domain to change the default settings.

Edit Domain/Users

To Edit Domain/Users Properties

  1. In the Management Console, select G Suite/O365.
  2. Select Destinations, Licenses, and Domains.
  3. In the Domain to Backup section, select domain to edit.

  1. Click Edit.

  1. Edit domain/users properties. The following options are available for editing:
  • Licensing mode
    • Auto. Select this option to share automatically the required number of licenses from the global pool
    • Manual. Select this option to specify the number of licenses manually.
  • Global admin access
    • On. Select this option to grant a user with a global admin role to view backup contents
    • Off. Select this option to restrict backup content viewing for a user with a global admin role.
  • SharePoint/Teams/Shared Drives
    • On. Select this option to grant Office 365 / G Suite Backup with access to collaboration tools
    • Off. Select this option to restrict the Office 365 / G Suite Backup access to collaboration tools
  • **Storage limit
    • Off. Select this option if you do not intend to set the limit for the domain
    • Total limit for all services. Select this option to set the total limit for all services associated with this domain. Specify 0 in case you are not planning to set the limit
    • Service-specific limit. Select this option to set the limit for SharePoint/Shared Drives and other services associated with this domain. Specify 0 in case you are not planning to set the limit for the service
  1. Once you are done with editing, click Save.

Sign In for Office 365

The signing in the procedure for G Suite is similar

To Sign In

  1. In the G Suite/O365 menu, switch to the General tab.

  2. Click Access Panel.

  3. In the browser tab, select Office backup or Google Backup.

  4. Select the required Office 365 edition (business or personal), then click Sign in with Office.

  1. Specify your credentials for Office 365.

  2. Grant required permissions for apps.mspbackups.com requested by Microsoft Office: select the Consent on Behalf of your Organization check box, then click Accept.

  3. The control panel is accessed. By default, the backup is scheduled to run at least twice a day automatically. You can configure your backup services using Configure button.