Get Started with Microsoft 365 / Google Workspace Backup

It is recommended to use new Getting Started wizard to create your first Microsoft 365 / Google Workspace Backup. This wizard is available for all new providers once. This chapter is intended for more detailed description of the first steps for creating your first Google or Microsoft 365 backup. Read this to get your first impression on how it works:

• Prepare to Microsoft 365 / Google Workspace Backup
• Add a Storage Account
• Add a Backup Destination
• Add Domain/Users
• Edit Domain/Users (optional)
• Sign in to Microsoft 365
• Sign in to Google

Prepare to Microsoft 365 / Google Workspace Backup

To start working with Microsoft 365 / Google Workspace Backup, proceed as follows:

1. In the Management Console, select M365/Google Backup (new main menu), or M365/Google if you use legacy main menu. In case of you are using legacy menu, contact Support Team to try a new one.
2. Select General tab.
3. Specify alias. This alias will be used for your Microsoft 365 / Google Workspace dashboard URL.
4. Buy an Advanced Rebranding & Custom SSL license to fully customize the link for customer access to use your custom domain name as a part of the link. If you already purchased the Advanced Rebranding & Custom SSL license, navigate to 'Settings > Branding' to add your branding and grant this license to turn it on. Information about DNS binding is now available on Settings > Branding. With granted Advanced Rebranding & Custom SSL license, you can rebrand Management Console for your customers on Settings > Web Console Rebranding.

New User Experience

Buy Advanced Rebranding & Custom SSL license to fully customize the link for customer access to use your custom domain name as a part of the dashboard URL. This link will work in parallel to the default URL based on your alias. If you already purchased Advanced Rebranding & Custom SSL license, navigate to Settings > Branding to add your branding and grant this license to turn it on. You can also [rebrand Management Console]9/rebranding/rebrand-console).

Classic User Experience (Legacy Menu)

4. To configure your custom domain please purchase Advanced Rebranding & Custom SSL license first. This feature requires licensing. In case you want to use your custom domain for Microsoft 365 / Google Workspace dashboard, specify it in the DNS field, then point this domain name to the following IP address: 52.6.7.137.
5. Once you are done, click Save.

Add Storage Account

In case you do not have a storage account or intend to use a new storage account for Microsoft 365 / Google Workspace needs, add a new account. To learn how to add and manage the storage account, refer to the Manage Storage Account chapter.

To Add New Storage Account

1. On the Backup (Storage in legacy main menu) of the Management Console, select the Storage Accounts
2. Click Add Account

New User Experience

Classic User Experience (Legacy Menu)

Add Backup Destination

To Add New Backup Destination

1. On the Backup (Storage in legacy main menu) of the Management Console, select the Storage Accounts.
2. Select the storage account to which you want to use.
3. Expand actions and click Add Backup Destination.

New User Experience

Classic User Experience (Legacy Menu)

In case you are using legacy menu, contact Support Team to try a new one.

3. Specify the storage account, bucket, and storage limit for Microsoft 365 / Google Workspace backup. To learn more about storage accounts and storage limits, refer to the Storage and Billing section.

Long-Term Storage Usage

Long-term (сold) storage classes are not supported. If you make decision to use these classes, you are responsible for all transitions and selection of long-term storage classes. We also are not responsible for manipulations with the storage by the user and for the costs associated with these operations.

In case your storage destination is a long-term one (this can be S3 Glacier, S3 Deep Archive, or Azure Archive storage classes), note that these storage classes have several limitations.

• Lingering retrieval time of a backup content (depends on storage provider). Thus, the restore plan that requires data retrieval from the cold storage classes can take up to 48 hours (for AWS Glacier Deep Archive storage class)
• Retrieval costs. Basically, the data retrieval operations are not free and can be costly depending on the retrieval type and the amount of data to be restored.

Manage Licenses

Check whether you have enough available licenses for your Microsoft 365 / Google Workspace users using M365/Google > Domains page of Management Console. Open License Settings tab to check whether you have a SharePoint/Teams/Shared Drives license in case of you are planning to back up the following collaboration tools for the domain: Microsoft Teams, SharePoint, and Shared Drives.

Refer to Licensing for details.

Add Domain to Back Up (Enable Microsoft 365 / Google Workspace Backup)

To add domain (this enable Microsoft 365 / Google Workspace Backup), perform the following steps:

1. Open the Management Console.
2. Expand the + Add control on the top right corner of the screen, and click M365/Google Domain to open Domains.

-OR-

1. In the M365/Google Backup menu, select Domains.
2. Click Add Domain.

3. On Backup Destination tab of the side panel specify the domain names and the backup destination (Storage Account + Bucket)to back up these domains.

 Specify the limits:
 * **Unlimited**. Backup data size will not be limited on the backup destination.
 * **Total limit for all services**. Select this option to set the total limit for all services associated with this domain. Specify 0 in case you are not planning to set the limit
 * **Service-specific limit**. Select this option to set the limit for SharePoint/Shared Drives and other services associated with this domain. Specify 0 in case you are not planning to set the limit for the service

4. On License Settings tab of the side panel select licensing mode:
   • Auto. The required number of licenses from the global pool will be shared automatically, exept for SharePoint / Teams /Shared Drives license
   • Manual. The number of licenses will be specified manually.
5. On Permissions tab of the side panel specify whether the Global Admin access will be allowed.
6. Once you are done with editing, click Save.

Click Add. If necessary, you can edit the domain to change the default settings.

Now you are ready to configure your backup for the domain. Click dasboard icon in the Dashboard column in the added domain entry. You will be redirected to Microsoft 365 / Google Workspace Dashboard.

Sign in to Microsoft 365

First login should be performed with domain administrator privilegies to grant required permissions. Then the provider account can also be used for login. Consider, the provider has full access to the backup management, but does not have access to the backup data. To access the backup data, after the transition, sign out and then sign in using an account that has the required administrative permissions in this domain.

To Sign In

1. In the M365/Google menu, switch to the Domains tab
2. Click dashboard button in the Dashboard column in the required domain entry

3. Confirm the transition to Dashboard.

4. Select the required Microsoft 365 edition (business or personal).

5. Specify your credentials for Microsoft 365.

6. Grant required permissions for apps.mspbackups.com requested by Microsoft: select the Consent on Behalf of your Organization check box, then click Accept.

7. The dashboard is accessed. You can configure your backup services using Configure Backup button. Turn on the services you want to create backup for. Click Save. By default, the backup is scheduled to run at least twice a day automatically.

You can check the domain name in the Account menu. The domain name is displayed in case of the provider access.

Refer to Microsoft 365 backup section for instructions on how to manage your Microsoft 365 backup.

Sign in to Google

First login should be performed with domain administrator privilegies (Super Administrator) to grant required permissions. Then the provider account can also be used for login. Consider, the provider has full access to the backup management, but does not have access to the backup data. To access the backup data, after the transition, sign out and then sign in using an account that has the required administrative permissions in this domain.

1. Configure trusts for apps.mspbackups.com requested by Google as described:

   • Sign in to https://admin.google.com/ with your super administrator.

   • Click Main Menu > Security > Access and data control > API Controls > Manage Third-Party App Access

   • Add two MSP Google Apps Backup web applications with the following OAuth Client IDs to the trusted applications: 101545705208641292657
     76254656058-ue8d5fkuicrfjjhd8c1qngd2goaq3ngs.apps.googleusercontent.com

     The following access type should be selected for both applications: Trusted: Can access all Google Services

     

     After you have added both applications you can see them in Connected apps grid with Trusted status

     

2. In the M365/Google menu, switch to the Domains

3. Click dashboard button in the Dashboard column in the required domain entry

4. Confirm the transition to Dashboard. Consider, the provider has full access to the backup management, but does not have access to the backup data. To access the backup data, after the transition, sign out and then sign in using an account that has the required administrative permissions in this domain.
5. Click Google Workspace.
6. Specify your credentials for Google.
7. The dashboard is accessed. You can configure your backup services using Configure Backup button.Turn On the services you want to create backup for. Click Save. By default, the backup is scheduled to run at least twice a day automatically. You can check the domain name in the Account menu. The domain name is displayed in case of the provider access.

Refer to Google backup section for instructions on how to manage your Google backup.