Manage Users

This chapter covers the following topics:

Add Users

Add New Users To the Same Domain

To add new users to Office365 Backup, click the refresh button, or click Actions, then select Sync domain. Users will be added automatically.

Add New Users Outside Domain

To add new users outside domain, create a subdomain in the Office365 console, then include these users in this sub-domain.

Manage Users

To manage users of your domains or separate users, included in Office365 Backup, select Users in horizontal menu bar.

All users are listed in the grid. Headers are active grid elements which allow you to sort lists according to specified criteria.

The grid contains the following data:

  • User/Email. User displayed names and email addresses
  • Last backup. Date and time of last backup
  • Drive Size. User backups size on storage
  • Backup License. Backup license status for user. The following statuses are available:
    • Assigned. This status means that the license is assigned to the user and is active. This status is painted green
    • Not available. This status means that license is either deleted or expired. To learn more about licenses, refer to the Licensing chapter
    • Inactive. This status means that backup service is switched off for current user and license is not used.

Use the drop-down menu to filter the displayed user list. The following filters are available:

  • Office365 user groups:
    • All users
    • Not in Groups
    • All domain users
    • Specific Office 365 group, distribution list, or mail enabled security group

  • User status in Office365 domain:
    • All domain users
    • In domain
    • Not in domain
    • All domains Suspended

Also, you can use search to filter the users by search expression. Type the search expression in the Enter Search Request box and click the search icon.

Icon Explication

Users grid contains a set of controls which can be used to manage settings. Learn grid icons and their meaning.

Icon Description
Mail backup settings for selected user
OneDrive backup settings for selected user
Contact backup settings for selected user
Calendar backup settings for selected user

Configure Backup Options

To configure backup options for one user, select it, then click Configure Backup. To configure backup options for multiple users, select required users to apply backup configuration to them.

Once you selected required users, click Configure Backup.

In the pane to the right, enable or disable backup for Office365 services: Outlook Mail, Drive, Contacts, and Calendar.

Once you are done, click Save.

Configure User Permissions

To configure user permissions for one user, select the required user, then click Permissions. To configure permissions for multiple users, select required users to apply permission configuration to them.

The following permissions are available:

  • Sign In. Enable this option to allow users (except global Office365 administrator which is granted with this permission by default) to sign in to console and view their settings
  • Restore. Enable this option to allow selected users to restore data from the backup content.

Also you can enable and configure alternate account for selected user.

Once you are done, click Save.

Retention Policy

To configure assignment of retention policies created according to Retention Policy chapter for specific user's Office365 services select the required user(s) and click Retention Policy.

In the pane to the right, select the existing retention policy for every user's Office365 service:

Delete Backup Contents

To delete select the required user, then click Delete Backup.

  1. In the right pane, select Office365 services to be deleted from backup contents.
  2. Specify the alternate email password.
  3. Click Delete.

Note that data deletion is not available without providing an alternate email password