Manage Users

This chapter covers the following topics:

Add Users

Add New Users to the Same Domain

To add new users/groups (Office 365 groups) to Office 365 / G Suite Backup, click Actions, then select Sync domain. Users will be added automatically.

Add New Users Outside Domain

To add new users outside domain, create a subdomain in the Office 365 / G Suite management console, then include these users in this sub-domain.

Manage Users

To manage users/groups of your domains or separate users, included in Office 365 / G Suite Backup, select Users in horizontal menu bar.

All users/groups are listed in the grid. Headers are active grid elements which allow you to sort lists according to specified criteria. You can select multiple users or user groups to configure backup for them.

The grid contains the following data:

  • User/Email. User displayed names and email addresses

  • Last backup. Date and time of last backup

  • Drive Size. User backups size on storage

  • Backup License. Backup license status for user. The following statuses are available:

    • Assigned. This status means that the license is assigned to the user and is active. This status is painted green
    • Not available. This status means that license is either deleted or expired. To learn more about licenses, refer to the Licensing chapter
    • Inactive. This status means that backup service is switched off for current user and license is not used.
  • User Groups filter can be used to select:

    • users outside any group (Not in Groups),
    • users included in specific Office 365 group, distribution list, or mail enabled security group
    • all users (All Users). This option clears the filter.
  • User / Domain filter can be used to select:

    • All users - all users. This option clears the filter
    • Users in domain - all users with configured backup that are included in backed up domain
    • Users not in domain - all users with configured backup that outside backed up domain
    • Blocked/suspended users - all users with sign-in blocked or suspended status

Also, you can use search to filter the users by search expression. Type the search expression in the Enter Search Request box and click the search icon.

Icon Explication

Users grid contains a set of controls which can be used to manage settings. Learn grid icons and their meaning.

Icon Description
Mail backup settings for selected user
OneDrive backup settings for selected user
Contacts backup settings for selected user
Calendar backup settings for selected user

Configure Backup Options for Selected User

To configure backup options for one user, select this user in the grid, then click Configure Backup to configure backup services for this user in the pane to the right. Depending on Auto-activate new users settings, added new users can be enabled or disabled in the grid. To configure the backup for the disabled user turn off the disable state for this user in the pane to the right, then enable backup for the following Office 365 services: Mail, Drive, Contacts, and Calendar. Once you are done, click Save.

Configure Backup Options for Multiple Users or Groups

To configure backup options for multiple users or groups, select required users/groups in the grid, then click Configure Backup to configure backup services for these users in the pane to the right. You can use filters above the grid to simplify the user search process. select required users/groups in the grid, then click Configure Backup to configure backup services for these users in the pane to the right. You can use filters above the grid to simplify the user search process.

To disable multiple users or groups, select required users/groups in the grid, then click Configure Backup and turn off enabled status for these users/groups (main selector). All backup services will be disabled for these users/groups. Office 365 / G Suite licenses will be reseased for these users.

To resume backup services for the disabled users, turn off the disabled status for these users (main selector), then enable backup for desired backup services.Office 365 / G Suite licenses will be assigned again for these users, if available.

Once you are done, click Save.

Configure User Permissions

To configure user permissions for one user, select the required user, then click Permissions. In the pane to the right select the user permissions and an alternate account required to validate some operations, e.g., deleting the user's backup content.

The following permissions are available:

  • Sign In. Enable this option to allow users (except global Office365 administrator which is granted with this permission by default) to sign in to console and view their settings
  • Restore. Enable this option to allow selected users to restore data from the backup content.

Also you can enable and configure alternate account for selected user. Once you are done, click Save. To configure permissions for multiple users, select required users to apply permission configuration to them, then click Permissions. Use right pane select user permissions and set an alternate account for these users. Once you are done, click Save.

Retention Policy

To configure assignment of retention policies created according to Retention Policy chapter, select the required user(s) and click Retention Policy.

In the pane to the right, select the existing retention policy for selected user(s) :

Delete Backup Content

To delete backup content for one or multiple users, select the required user(s), then click Delete Backup.

  1. In the right pane, select Office 365 services to be deleted from backup contents.
  2. Specify the alternate email password.
  3. Click Delete.

Note that data deletion is not available without providing an alternate email password