Back up Contacts

This chapter covers the following topics:

• Prerequisites
• Getting Started with Contacts Backup
• Restore All Contacts

Prerequisites

To perform Contacts backup, make sure the user has a commercial or trial Microsoft 365 / Google Workspace license.

To maintain Contacts data backup after the Google Contacts API deprecation in favor of the People API, perform the following steps:

1. Sign in to https://admin.google.com/ with your super administrator.
2. Click Main Menu (the Hamburger Button on the left side)
3. Select Apps from the menu
4. Click Google Workspace Marketplace Apps
5. Click Apps List
6. Select the MSPBackups app from the app list
7. Under Data Access click Grant Access in order for the MSPBackups app can access Contacts data properly

Getting Started

To enable Contacts backup, click Configure Backup on the dashboard and turn on Contacts backup services. Select Apply to enabled users to create Contacts backup for all enabled users.

To create the initial backup, click Save. The backup task is created and will be scheduled automatically. You can monitor the backup task processing using the Task Manager.

Once the initial backup is completed, you can view backed up contents.

If enabled, Contacts backup jobs are scheduled to start automatically twice per day for all users. To schedule an urgent backup task to add new and update existing items in the backup, click Run Backup. The backup task will be created.

If enabled, Contacts backup jobs are scheduled to start automatically twice a day. To create an urgent backup job for a selected user, click Backup Now button.

You can export selected contacts or contact folders to PST file, as described in Export to PST chapter.

Create Backup Jobs

You can back up specific contacts or contact folders.
To back up only selected contacts, perform the following:

1. Select required user.

2. Select required contacts.

3. Click the Run Backup button. You will be notified about the backup job creating event.

Restore All Contacts

To restore contacts, select Contacts in the horizontal menu bar.

To start the complete restore, click Restore All button. Restore starts automatically.

You can monitor the restore task processing using the Task Manager.

Folder-Level Restore

You can restore a selected folder in My Contacts. Select the required folder in the folder list, expand the Folder button and select Restore Folder.

The list of backed-up contacts appears on the left panel. To view the required contact, select it. You can select multiple contacts to restore.

Delete Contacts

To delete selected contacts, perform the following:

1. Select required contacts.
2. Click Delete.
3. Provide your alternate email password to confirm the deletion.

Delete Folders

To delete selected contact folders, perform the following:

1. Select the required folder to delete.
2. In the horizontal menu select Folder > Delete Folder.
3. Provide your alternate email password to confirm the deletion.