Back Up Google Drive

Prerequisites

To perform Google Drive backup, make sure Drive backup is enabled. You should have a valid subscription, which should include all additional users with Drive backup.

Get Started with Drive Backup

To enable Drive backup, click Configure Backup on the main page of the dashboard, then turn on Drive backup services. Select Apply to enabled users to create Drive backup for all enabled users. You can enable or disable Drive Backup service for one or for multiple users on the Users page as described in Manage Users. To create the initial backup, click Save. The backup task is created and will be scheduled automatically. You can monitor the backup task processing using the Task Manager.

Once the initial backup is completed, you can view the backed-up content.

If enabled, Drive backup jobs are scheduled to start automatically twice a day for all users. To immediately run a backup task that adds new items and updates existing items in the backup, click Run Backup. The backup task will be created.

To view the progress of the created backup job, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.

Browse Backup Content

Administrators with Global Admin Access enabled can browse backup content to restore required content items for all domain users with enabled backup. Users, if allowed, can browse their own backups.

Select the Required User

To view a user's Drive content, select the user from the list. By default, the backup data for the currently logged-in user is displayed.

Select Restore Point

By default, the latest backup for the current date is shown. Starting with version 4.7, you can browse earlier restore points.

To view backups from another date:

1. Click View Restore points on the horizontal menu.
2. Select a date to switch to that restore point.

3. You will be switched to the selected restore point. You’ll now see folders and documents (including earlier revisions) as they existed at the selected time and can perform restore operations for them.

4. To return to the latest backup, click Return to current date in the restore point banner.

Use Search

To find a file or folder, enter the full or partial filename and click the search icon. If a file was renamed, only the name relevant to the selected restore point will be searchable. Older names may still appear in file revisions, but can’t be searched directly. Type a search expression and click the search icon to proceed. The search result appears in the right panel.

Restore Drive

Refer to the Prerequisites for Restore Operations chapter to avoid any issues.

To restore all Drive content, perform the following:

1. Open the Drive tab.

2. Click Restore All.
3. Select a Restore Point. Choose one of the following options to proceed with restoring your files and folders:
   • Latest version. Restore the most recent version of your files and folders.
   • Point in Time. Restore files and folders to their exact state as of a specific date and time.

4. Select the restore destination. By default, restore will be performed to the original location for the selected account (if some folder does not exist, it will be created). If you select restore for another account, you will be prompted to provide this account's credentials.
5. Click Restore to create a restore job. If you have enough permissions, the Drive content will be restored to the selected location. If you have insufficient permissions, you will be informed. To view the progress of the created restore job, open the Task Manager. Click the Task Manager icon to the right of the horizontal menu bar.

Restore Specific Folder

To restore a specific folder, including all subfolders and content, proceed as follows:

1. On the Drive tab, select the required folder.

2. Click Restore.
3. Select a Restore Point. Choose one of the following options to proceed with restoring your files and folders:
   • Latest version. Restore the most recent version of your files and folders.
   • Point in Time. Restore files and folders to their exact state as of a specific date and time.

4. Select the restore destination. By default, restore will be performed to the original location for the selected account (if some folder does not exist, it will be created). If you select restore for another account, you will be prompted to provide this account's credentials.
5. Click Restore to create a restore job. If you have enough permissions, the folder content will be restored to the selected location. If you have insufficient permissions, you will be informed. To view the progress of the created restore job, open the Task Manager. Click the Task Manager icon to the right of the horizontal menu bar.

Item-Level Restore from Drive Backup

To restore a file / folder, browse the Drive backup content, then click the particular item to view its revisions. Revisions appear to the right. For renamed files, all revisions made before renaming will have the original name. Click the required revision to download it to the Downloads folder on your computer. You can find the necessary file or folder by filename or part of the filename. Type the search expression and click the search icon. The search results appear in the right pane. Note that if the file was renamed, you cannot use the original filename as a search expression. To restore the selected item, select one of the available restore options or click the object in the right pane to download it.

You have the following restore options for the selected item:

• Restore for selected account
• Restore for another account
• Restore to restore the selected item to the original location. You can select whether you want to restore the latest version or a version associated with the selected point in time, then click Restore to create a restore job.
• Restore to 'Restore' folder to restore the selected item to the Restore folder of the user's drive. You can select whether you want to restore the latest version or a version associated with the selected point in time, then click Restore to create a restore job.

If you have enough permissions, the selected object will be restored to the selected location. If you have insufficient permissions, you will be informed. To view the progress of the created restore job, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.

Delete Item from Backup Content

To delete any item from the backup content along with its revisions, select the required item and click Delete. Provide the alternate email password to confirm this action and click Delete.

To view the progress of the created restore job, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.