Back up Google Mail

Getting Started with Google Mail Backup

To enable Mail backup, click Configure Backup on the dashboard and turn on Mail backup services. Select Apply to enabled users to create Mail backup for all enabled users. Click Save. Backup will be started automatically on schedule. To create initial backup job, click Run Backup button on Mail. The backup task will be created and scheduled automatically.

Once the initial backup is completed, you can view a grid of the backed up content. You can monitor the backup task processing using Task Manager

Start to type the mail folder name in the folder box to search for the required folder on the fly. More search options are described below.

You can export selected mail messages or mail folders to PST file, as described in Export to PST chapter.

Backup Options

By default backup will include all mail folders of all enabled users. To limit backup scope, configure Backup Options.

Click the Options button to access archive or backup options.

Configure Backup Options

To configure backup options perform the following:

1. Select Mail in the horizontal menu bar of the dashboard.
2. Click Options on the horizontal menu bar.

3. Click Backup Options tab

4. Turn on Enabled on the top of the side panel to enable backup
5. Configure criteria to backup the mail messages in mail folders. You can select separate criteria for Sent folder.
6. Include folders to backup:

• To include mail folders: expand Include Folders control and select appropriate value.

With Only selected you can include to backup one or more selected mail folders only. Click Add Folders to make the selection.

To clear the selection, click Clear All

7. Exclude some folders from the folders included to backup:

• To exclude mail folders from backup: below Exclude Folders control click Add Folders to make the selection.

Configured rules and criteria will be applied to the backup job for selected users. To apply these criteria to archive job for all domain users, select the Apply to All Domain Users check box, then click Save.

Mail Archive Options

This Archive solution is Microsoft 365/Google Workspace Backup feature. It is neither connected with Microsoft 365 nor with Google Workspace archive solutions. Click the Options button to access archive options. On Archive Options specify archive job rules.

Refer to Create Mail archive for details on how to create mail archive.

These rules will be applied to the archive job for selected user. To apply these criteria to archive job for all domain users, select the Apply To All Domain Users check box, then click Save.

Once you are done with configuring, get back to the Mail page.

Create Backup Job for Selected Objects

You can back up specific messages in specific Google folders of the specific user.
To back up only selected mail messages perform the following:

1. Select a required user. To see mail messages of all users, click All Users.

2. Select the desired folder. By default, the Inbox folder is displayed, the rest of the mail folder is sorted according to Google Mail order. You can type the part of folder name to speed up navigation. To see mail messages in all mail folders, click All Mail Folders.

This search works on the fly, you can speed up the processing of the long folder lists.

Point to the mail folder to see the full path to the folder.

You can export selected mail messages or mail folders to PST file, as described in Export to PST chapter.

The list of messages might be very long and hard to manage. Use Enter Search Request box above this list to look for items matching the certain criteria. 3. Configure mail backup options. Click Save. 4. Once you are done with configuring, get back to the Mail page. 5. Click the Run Backup button. You will be notified about the backup job creating event.

To view the progress of the created backup job, open the Task Manager.

Search in All Mail Folders

In some cases you may do nor know in what folder the required message can be located. With All Mail Folders selected you can type a search expression in the Enter Search Request box to look for items matching the certain criteria in all mail folders of the selected user.

Search result will be displayed as a grid, where you can see the full path to the mail message.

Restore Google Mail

To restore Google Mail objects (messages, attachments, etc.), select Mail in the horizontal menu bar.

The following restore actions are available:

• Root-level:
  • Restore All to run a restore job of all backed up Google Mail objects
  • Run Backup to create an urgent backup job of Google Mail objects included in backup according to backup options
• Folder-level
  • Restore Folder (for selected folder) to restore the selected mail folder to the original location
  • Restore Folder to (for selected folder) to restore the selected mail folder to the Restore folder of another account mailbox. You will be prompted to enter credentials of the account you want to use as a restore destination.
  • Delete Folder (for selected folder) to delete the selected mail folder
• Item-level:
  • Restore (for selected objects) to run an item-level restore of the selected Google Mail object to the Restore folder of this user's mailbox
  • Restore To... (for selected objects) to run an item-level restore of the selected Google Mail object to the Restore folder of another account mailbox. You will be prompted to enter credentials of the account you want to use as a restore destination.
  • Delete (for selected objects) to delete the selected Google Mail object

Create Restore All Job

You can restore all mailbox items job to the same mailbox or to specified mailbox:

• To restore all mailbox items to the same mailbox, select the user, then click Restore All button and select Restore All Mailbox option. Confirm the restore job start.
• To restore all mailbox items to the another account mailbox, select the user, then click Restore All button and select Restore All Mailbox to... option. Pick an account you want to use as a restore destination.

To view the progress of the created restore job, open the Task Manager

Delete Folder from Backup

You can delete selected folder from backup.

• To delete the folder, select the folder, then click Folder button and select Delete Folder option. Confirm the deletion job start by entering an alternate email password. All deletion operations require an alternate email configured.
• You will be notified about the backup job creating event. To view the progress of the created deletion job, open the Task Manager. In Actions, select Task Manager.