SNMP Device Monitoring

With RMM, you can monitor your network environment, including devices working on SNMP protocols.

This chapter covers the following topics:

• How It Works
• Scan The Network
• Hide Devices
• Unhide Devices
• View and Pin Device OIDs

How It Works

Supported SNMP Protocol Versions

RMM supports the following SNMP protocol versions:

• SNMP v1
• SNMP v2
• SNMP v3

Get familiar with the basic principles of working with SNMP using RMM. RMM discovers SNMP devices automatically, although the device discovery procedure is started manually by an administrator. The automatic discovery creates a number of sensors for all devices found in a network. The first discovery is executed when you click Discover SNMP Devices.

The device list is displayed after the search is finished.

The scan consists of three stages:

• A network segment is scanned for new devices using a ping
• The device type is determined for all devices discovered in step 1 (via the Simple Network Management Protocol (SNMP), Windows Management Instrumentation (WMI), and other protocols).
• Sensor sets matching the discovered device types are created

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Scan The Network

To scan the network for new devices, proceed as follows:

1. Open the Management Console.
2. Open the RMM > Computers page in the main menu.
3. Find the required computer, then click Show RMM Info in the RMM column.
4. At the bottom of the pane, click SNMP (Beta).
5. Click Discover New Devices.

6. Select the search options and start the search. The search options vary for different SNMP protocol versions:

• SNMP protocol version
• SNMP authentication data
• IP address range
• UDP ports
• Timeout
• Community

7. When scanning a network, the SNMP agent requests network devices and collects their data.
8. All responding devices are displayed in a single table:

• If a response from the device succeeded, its characteristics are displayed in the table
• If a response did not succeed, the user is prompted to authenticate

SNMP devices can be of various types. For example:

• Computers with SNMP enabled
• Printers
• Network infrastructure devices (routers, switches, etc.)
• Network storage (NAS)
• Virtual machines

If a device type is defined, it is displayed in the SNMP device table.

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Hide Devices

You can hide unnecessary devices from the device list. To do this, proceed as follows:

1. Open the Management Console.
2. Open the RMM > Computers page in the main menu.
3. Find the required computer, then click Show RMM Info in the RMM column.
4. At the bottom of the pane, click SNMP (Beta).
5. Find the required device, then click ... to the right.
6. Select Hide.

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Unhide Devices

You can return hidden devices to the SNMP device list. To do this, proceed as follows:

1. Open the Management Console.
2. In the Computers menu, select Remote Management.
3. Find the required computer, then click Show RMM Info in the RMM column.
4. At the bottom of the pane, click SNMP (Beta).
5. Switch to the Hidden tab.
6. Find the required device, then click ... to the right.

7. Select Unhide.

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View and Pin Device Details

You can open detailed information about the SNMP device and see all OIDs of this device and their values.

To view the device OIDs, proceed as follows:

1. Open the Management Console.
2. Open the RMM > SNMP Monitoring page in the new main menu.
3. Find the required device, click the device name to see the properties on the Properties tab.

You can select the required OIDs on the Objects tab and pin them.

Then you can see pinned objects in Pinned Devices on the Properties tab.

The information on previously discovered devices will be automatically updated using periodic requests.

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