Back up OneDrive

Prerequisites

To back up OneDrive, make sure the users included in backup have commercial or trial Microsoft 365 / Google Workspace licenses, and Drive backup is enabled for them .

Get Started with OneDrive Backup

To enable OneDrive backup, click Configure Backup on the dashboard, then turn on Drive backup services. Select Apply to enabled users to create OneDrive backup for all enabled users. You can enable or disable Drive Backup service for one or for multiple users on Users page as described in Manage Users.

To create the initial backup, click Save. The backup task is created and will be scheduled automatically. You can monitor the backup task processing using the Task Manager. Once the initial backup is completed, you can view backed up contents.

If enabled, Drive backup jobs are scheduled to start automatically twice per day for all users. To schedule an urgent backup task to add new and update existing items in the backup, click Backup Now. The backup task will be created.

Select the required user to see the user's Drive content.

If enabled, Drive backup jobs are scheduled to start automatically three times per day for all users. To schedule an urgent backup task to add new and update existing items in the backup, click Run Backup. The backup task will be created. To view the progress of the backup job created, open the Task Manager.To open it, click the Task Manager icon to the right of the horizontal menu bar.

Restore OneDrive

Refer to the Prerequisites for Restore Operations chapter to avoid any issues.

You can find a necessary file or folder by filename or part of the filename. Type the search expression in the search box above the grid and click the search icon. After the search is complete, click the file you need to see all available revisions of the file. To download a required revision of the file, browse the OneDrive backup content, then click the particular file to view its revisions. Revisions appear to the right. Click the required file revision to download it to the Downloads folder.

To restore all Drive content, perform the following:

1. Open the Drive tab.

2. Click Restore All
3. Select the restore point. By default, the latest version of every object will be restored. You can select the Point in time option to restore previous versions. Consider, if any of selected objects has no revisions after this point of time (was changed before this point of time), this object will not be restored.
4. Select restore destination. By default, restore will be performed for the original location for the selected account (if some folder does not exist, it will be created). In case you select restore for another account, you will be prompted to provide this account credentials.

5. Click Restore to create a restore job. If you have enough permissions, the Drive content will be restored to the selected location. In case of insufficient permissions you will be informed. To view the progress of the restore job created, open the Task Manager. Click the Task Manager icon to the right of the horizontal menu bar.

Restore Specific Folder

To restore the specific folder including all subfolders and content, on the Drive tab select the required folder.

2. Click Restore
3. Select the restore point. By default, the latest version of every object will be restored. You can select the Point in time option to restore previous versions. Consider, if any of selected objects has no revisions after this point of time (or was changed before this point of time), this object will not be restored.
4. Select restore destination. By default, restore will be performed to the original location for the selected account (if some folder does not exist, it will be created). In case you select restore for another account, you will be prompted to provide this account credentials.

5. Click Restore to create a restore job. If you have enough permissions, the folder content will be restored to the selected location. In case of insufficient permissions you will be informed. To view the progress of the restore job created, open the Task Manager. Click the Task Manager icon to the right of the horizontal menu bar.

Item-Level Restore from OneDrive Backup

To restore a file or a folder, browse the OneDrive backup content, then click the particular item to view its revisions. Revisions appear to the right. In case of renamed files, files in all revisions made before renaming will have the original name. Click the required revision to download it to the Downloads folder on your computer. You can find a necessary file or folder by filename or part of the filename. Type the search expression and click the search icon. After the search is complete, click the file to quickly navigate to the file location. Consider, if the file was renamed, you cannot use the original filename as the search expression. To restore the selected item, select one of available restore options. You have the following restore options for selected item:

• Select the restore point: the latest version or a point in time.
• Restore for selected account
• Restore for another account (you will need to enter credentials of the selected account)
• Restore to restore the selected item to the original location. You can select whether you want to restore the latest version or a version associated with selected point in time, then click Restore to create a restore job.
• Restore to 'Restore' folder to restore the selected item to the Restore folder of the user's Drive.

Click Restore to create a restore job. In case of you have enough permissions, the selected object will be restored to the selected location. If you have insufficient permissions, you will be informed. To view the progress of the restore job created, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.

Restore OneNote

To restore specific OneNote record, including all content, perform the following:

1. On the Drive tab select the root folder.

2. On the middle panel, select required the OneNote notebook and click Restore.

3. Select one of available restore options. You have the following restore options for selected item:

• Restore point: the latest version or a point in time.
• Restore for selected account
• Restore for another account (you will need to enter credentials of the selected account)
• Restore to restore the selected item to the original location. You can select whether you want to restore the latest version or a version associated with selected point in time, then click Restore to create a restore job.
• Restore to 'Restore' folder to restore the selected item to the Restore folder of the selected user's drive.

4. Click Restore to create a restore job.

In case of you have enough permissions, the selected item will be restored to selected location. In case of unsufficient permissions you will be informed. To view the progress of the restore job created, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.

Restore OneNote File Revisions

To restore specific OneNote content item, perform the following:

1. On the Drive tab expand the root folder.

2. On the middle panel, select the required OneNote content item to see the available revisions.

3. Select the required revision and click it to download the item to your computer. Downloaded item appears in Download folder

Delete Item from Backup Content

To delete any item from backup content along with its revisions, select the required item and click Delete. Provide an alternate email password to confirm this action and click Delete.

To view the progress of the restore job created, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.