Products: Managed Backup (Agent), Managed Backup (Web), Microsoft 365 / Google Workspace Backup, Connect, RMM Agent
Article ID: m0002Last Modified: 27-Sep-2024
PowerShell Module 2.53.364 (30-Dec-2022)
Enhancements
- Get-MBSBackupPlan: RAW output type now returns NBF backup plans in their source (not converted) format in the same form as CBF backup plans
- Edit-MBSBackupPlan: adding and disabling file/folder exclusions for Image-Based backup plans improvements (Backup Agent release 7.8.2)
- Stop-MBSPlan: force stop improvements (Backup Agent release 7.8.2)
- Get-MBSAgentSetting, Get-MBSStorageAccount: added checks for cases when 'enginesettings.list' is empty, corrupt or incorrect format
- Get-MBSAPIBuild: added RMM build type
- Get-MBSAPIBuild: renamed build type values for convenience. Possible values - "Windows","VMEdition","LinuxDEB","LinuxRPM","macOS","RMM"
- Request-MBSAPIBuild: introduced enums for -BuildType and -BuildEditions parameters
- Remove-MBSAgent, Remove-CONAgent, Remove-RMMAgent: output message improvements
- Set-MSP360ModuleSettings: added -SkipEngineSettingsListCheck parameter for cases when some cmdlets do not work properly if 'enginesettings.list' is not present (e.g., after the Backup Agent clean install, before assigning a backup user)
Resolved Issues
- Get-MBSBackupPlan: NBF plans - incorrect frequency is set if 'DayOfWeek' includes all days and the initial frequency is not 'Weekly'
- Get-MBSBackupPlan: NBF plans - 'DayOfWeek' for monthly incremental schedule is not set
- Get-MBSBackupPlan: NBF plans - 'DayOfMonth' value is not set if frequency is 'DayOfMonth'
- Get-MBSBackupPlan: NBF plans - 'RepeatInterval' and 'RepeatStartDate' are not set
Management Console 6.3.5 (22-Dec-2022)
Features
- RMM: Policy for the Windows Updates
- RMM: SNMP Monitoring (BETA)
- SNMP devices discovery (support for SNMP v1, v2, v3, broadcast or direct network scan)
- Details and export to CSV
- RMM for Linux (BETA)
- Monitoring Computer Info, Task Manager, installed software, Patch Management, HDD Info, Printers, Diagnostic crash reports
- Run/kill process, Start/stop daemons
- Alerting: CPU Usage, Memory Usage, Used disk space, Incorrect time, CPU temperature, S.M.A.R.T., Software changes, Connection loss
- Connect Web
Improvements
- Scheduled Group tasks (PowerShell and other tasks)
- Apply tasks to selected companies
- Edit tasks
- Windows alerting:
- Connection loss for workstations and servers
- Installed software monitoring (Windows)
- Per User software
- RMM for macOS (BETA)
- Run/kill process, Start/stop daemons
- New alerts: S.M.A.R.T., Software changes, Connection loss
- New scripts in Script Library:
- Restart-Computer
- Restart-OnlineBackupServices
- Start-OnlineBackupServices
- Stop-OnlineBackupServices
- Ability to edit script code online
RMM Agent 1.5 (22-Dec-2022)
Features
- Support for Linux OS
- Support for new alerts in macOS (S.M.A.R.T., software changes, connection loss)
- Support for SNMP monitoring
- 'Connection loss' alert for workstations
- Support for group patch management (scheduled Windows Updates)
- PowerShell script execution improvements RMM Group Tasks: Update policy support
Backup Agent 7.8.2 for Windows (20-Dec-2022)
Improvements
- Memory performance improvement on million folders to file system destinations (local disk/network share)
- Reporting: Detailed report generation improvement for backup plans with large numbers (millions) of files
- Diagnostic: Event logs can be sent until the app is running under the administrator account
- Ability to re-init the repository database in case it is corrupted
Resolved Issues
- File backup: Incorrect behavior of the 'Do not back up files used by other processes' option
- Image-based backup: First full backup is interrupted by the scheduled full backup
- Image-based backup: Invalid '
' displayed if a backup plan created with CLI - SQL backup: Database backup fails after upgrading to version 7.5
- Reporting: Some files are missing in the detailed report
- Backblaze B2: Deep sync fails due to the 'Unknown file size' error
- Restore: Issue with filenames upon restore to a specific location
Management Console 6.3.1 (22-Nov-2022)
Resolved Issues
- Backblaze B2: Object Lock (Immutabuility) is not enabled upon backup destination creation
Backup Agent 7.8.1 for Windows (16-Nov-2022)
Resolved Issues
- Minor bug fixes
Microsoft 365 / Google Workspace Backup (11-Nov-2022)
Features
- Retention: Default retention policy can now be set for all users or for users without configured retention policy
- Retention: Retention policy can now be temporarily disabled
- Mail: Now you can search for emails in all user mailboxes with All Users option selected in search box
Usability Enhancements
- Reports: New reports by user area with filters
- Audit Log: Enhanced information about restore
- Account menu for provider now contains managed domain name
Resolved Issues
- Minor bug fixes
Management Console 6.3 (08-Nov-2022)
Features
- Backup:
- Forever Forward Incremental backup
- Intelligent Retention for Forever Forward Incremental
- Security: Improved password policy
Improvements
- Improved performance for providers with large (over 500) number of companies
Resolved Issues
- Audit log: Minor fixes
Backup Agent 7.8 for Windows (08-Nov-2022)
Features
Resolved Issues
- Backup: High memory consumption upon deep sync
- Backup: 'Large files must have at least 2 parts' error upon uploading compressed files to Backblaze B2 storage
- MS SQL restore: Restore job restores one excess transaction log file
PowerShell Module 2.40.277 (04-Oct-2022)
New cmdlets
Enhancements
- New-MBSAPICompany, Get-MBSAPICompany, Edit-MBSAPICompany: added company backup destination ID parameter and output
- New-MBSAPIAdministrator, Get-MBSAPIAdministrator, Edit-MBSAPIAdministrator: added AccountType parameter and output (this value is intended for the future RBAC)
- New-MBSAPIAdministratorPermission: added -ManageImmutability parameter
- New-MBSNBFPlanSchedule: removed -Once switch (once frequency option is not supported in plans in the new backup format)
- New-MBSNBFPlanSchedule: added -RepeatInterval and -RepeatStartDate parameters (Backup Agent 7.5 for Windows release)
- Test-MBSConnection: Suppress warning messages if TCP test succeeded but ICMP ping failed
Management Console 6.2 (04-Oct-2022)
Features
- RMM:
- New Group Actions menu
- Schedule for RMM tasks
- Schedule for PowerShell script execution
- Monitoring: Device geolocation in General info
- Alert History
- Security: 'Manage Deep Instinct' permission for administrators
Resolved Issues
- MSP360 (AWS) storage: Full access mode not available after payment (read-only mode remains active)
RMM Agent 1.4 (04-Oct-2022)
Features
- Support for macOS
- Support for scheduled tasks
- Alert history support for reporting module in Management Console
- Script library support
Management Console 6.1 (22-Sep-2022)
Features
- Remote Management: New layout with backup storage browser (BETA)
- Restore: Quick restore (BETA)
Enhancements
- Enhanced side panel for new Remote Management page layout
- Possibility to select number of computers per page using new Remote Management page layout
Resolved Issues
- Remote Management: Online computers shown offline if connection is slow
Backup Agent 7.7.1 for Windows (14-Sep-2022)
Features
- Restore Verification for virtual environments (VMware, Hyper-V)
Resolved Issues
- Security: 400 error upon user login if password contains an ampersand
- Authentication: Backup Agent VM edition application crashes upon authentication attempt with credentials of account with no license assigned
- File backup: Legacy backup format backup plans fail on listing of files containing unsupported characters
- Hyper-V backup: Backup fails if VM config file is in use at the moment of backup
- SQL backup:
- Log sequence number chain breaks upon sync or consistency check
- Log sequence number does not change after a full backup
- Transaction log backup after differential backup forces full backup
- Restore:
- Folder NTFS permissions not restored
- Restore: Incorrect restore parameters used if the storage account is in restore-only mode
- CLI: Issues in sendLog, sendFileToSupport, saveLog commands
Management Console 6.0.1 (13-Sep-2022)
Features
- Security: Licensing for Deep Instinct Prevention Platform
Resolved Issues
- Microsoft 365 / Google Workspace: Error upon requesting 'Destinations, Licenses and Domains' page
- Reporting: Error upon sending Backup History and Backup Compliance reports
Managed Connect 3.1 (06-Sep-2022)
Features
- Connection to an active session multiple approval options added
- Security: file signature of downloaded installer pre-check added
- Multiple admins can now have full access in parallel
- PINs now are changed automatically as configured in Options > Incoming Connections > Security
- Remote Windows system unattended access: Custom password (if enabled) and Windows logon credentials are now required for unattended access
- File Transfer: default path no longer needed
- Address Book is now enhanced
- Troubleshooting: option to copy the error text to clipboard added
- CLI: new commands added
Deprecated Features
- Prompt for incoming connection option deprecated. This option is superseded by the new approval options
- Two-Factor Authentication (2FA) option for incoming connections is deprecated. 2FA can be enabled for all logins in the Management Console using Settings – General with Force Two-Factor Authentication for all Administrators option enabled
Resolved Issues
- Minor bug fixes
Management Console 6.0 (30-Aug-2022)
Features
- Security: Backup Password Recovery service
- Immutability Support for Backblaze B2
- API: Option to add backup destinations for companies
Resolved Issues
- Licensing: Incorrect license management privileges for administrators not granted 'Manage licenses' permissions
Backup Agent 7.7 for Windows (23-Aug-2022)
Features
- Immutability support for Backblaze B2
Enhancements
- S3-compatible: Full backup execution if consistency check detects non-native multiparts for plan in the new backup format
- Authentication: AD direct mode authentication improvement
Resolved Issues
- Exchange/VMware: Data purge issue in legacy format backup plans
Management Console 5.9.6 (09-Aug-2022)
Resolved Issues
- Remote Deploy: Missing 'Repeat Every' and 'Start from' options in configurations for backup plans in the new backup format
- Restore: Unclear behavior of 'Restore to specific location' option
Management Console 5.9.5 (28-Jul-2022)
Features
- Administration: New 'Account type' property
- Global Agent Options: 'Allow sending logs from Backup Agent' option
Deprecated Features
- Legacy backup and restore wizards deprecated
Enhancements
- 'O365/GSuite' menu item renamed to 'M365/Google'
Resolved Issues
- Remote Management: 'Computer Name' field cannot be edited on Remote Management page if Backup Agent is not installed
- Security: Sub-administrator with company access level cannot save company Backup Agent options
Backup Agent 7.6.1 for Windows (27-Jul-2022)
Resolved Issues
- Backup:
- "Could not find file" error upon consistency checks on QNAP shares
- 'Skip consistency check for legacy backup format' option issue
- Plan in the new backup format fails with 'Sequence contains no elements' error
- Backup: First backup destination set while editing the plan
- Backup: Consistency check hangs generation database directory cannot be deleted
- Backup: Dropbox file backup issue
- File backup: Error upon backup of large amount (>1 000 000) of files
- Image-based backup: Error on encrypted backup to Backblaze B2 destinations
- Restore Verification: Error after running a synthetic backup
- VMware backup: Error on backups of datacenters with special symbols in names
- MS SQL backup: Full backup instead of differential upon Backup Agent updates
- File restore: Error upon restore of the latest version from destinations with enabled versioning
- File restore: Latest file version restored instead of manually selected
- Bootable USB/ISO: Error if partition label contains special symbols
Management Console 5.9.4 (14-Jul-2022)
Features
- New VMware and Hyper-V backup wizards (BETA)
- File backup: 'Keep EFS-encryption' option
- Purchase history: Ability to download invoice
Resolved Issues
- Remote Management: Impossible to delete plan created in Backup Agent unless plan is edited in Console
Backup Agent 7.6 for Windows (14-Jul-2022)
Features
- File backup: 'Keep EFS-encryption' option
Enhancements
- AWS S3: Number of listing operations reduced upon purge
- Restore: Restore of large numbers of files improved in the new backup format
- Restore: Multi-thread restore for image-based, VMware, and Hyper-V restore plans
Resolved Issues
- File backup: Incorrect behavior if an invalid local destination is set
- Restore: VM restore from AWS GovCloud fails
Management Console 5.9.3 (23-Jun-2022)
Features
- Licensing: Group actions
- Integrations: 'Remove Integration' option for ConnectWise
- Office 365/G Suite backup: Pass-through authentication to access Office 365/G Suite backups with provider account. Provider can set up backups, manage users, access to backup data is limited
Enhancements
- RMM: Navigation in the Event log
- RMM: CPU temperature included in monitoring data
Resolved Issues
- Backup wizard: Files and folders selected to back up are not highlighted in the backup wizard upon plan editing
- Backup wizard: Only the first 500 files are displayed on the 'Backup Source' step
- Security: Unable to change the notification email address
- Notifications: Custom 'Administrator creation email' template applies incorrectly
- Management Console: 'Licenses' and 'RM' charts on the dashboard are not visible for sub-admins
PowerShell Module 2.24.161 (10-Jun-2022)
New cmdlets
Enhancements
- Install-MSP360Module: -CleanInstall switch to remove all previous versions of the module before install or update to the latest or requested version
- New-MBSBackupPlan, New-MBSNBFIBBBackupPlan: added -KeepBitLocker, -KeepBitLockerEnableForVolume, and -KeepBitLockerDisableForVolume parameters
- Edit-MBSBackupPlan: added -KeepBitLockerEnableForVolume and -KeepBitLockerDisableForVolume parameters
- New-MBSNBFIBBBackupPlan: added 'FixedVolumes' value for -BackupVolumes parameter
- Get-MBSBackupPlan: added output of 'BackupOptions' for volumes in NBF Image-Based backup plans
- New-MBSBackupPlan, New-MBSNBFIBBBackupPlan: added -ExcludeItem parameter for Image-Based backup plans
- New-MBSBackupPlan: added -ExcludeFile and -ExcludeDirectory parameters for File-Level backup plans
- Edit-MBSBackupPlan: added -DisableExcludeFilesFolders switch to remove and disable exclusions for Image-Based backup plans
Resolved Issues
- Cannot update MSP360 PowerShell Module to version 2.x from older versions (Error: Authenticode issuer ... of the new module 'msp360' with version '2.21.143' ... is not matching with the authenticode issuer ... of the previously-installed module 'msp360' with version '1.x')
Management Console 5.9.2 (9-Jun-2022)
Resolved Issues
- Minor bug fixes
Office 365 / G Suite Backup 2.5 (8-Jun-2022)
Features
- Restore: Enhanced performance due to task multi-threading
- Export to PST: Exported files can be downloaded directly from backup storage with password protection
- Export to PST: Retention policy can now be configured for exported PST files
Usability Enhancements
- Added Reporting tab to access History, Reports, Audit Log, and Export Results
- Export to PST: Exported PSF files are moved from Task Manager grid to separate Export Results page
- Export to PST: Added group operation to delete selected export results
- Export to PST: Improved search and filtering functionality for export results
- Task Manager can now be accessed directly using new icon added next to Account menu
Resolved Issues
- Office 365: In-place Archive backup issue
- Minor bug fixes
Backup Agent 7.5.3 for Windows (2-Jun-2022)
Resolved Issues
- MS Exchange backup: Some plans fail on Windows Server 2008 R2 SP1/Exchange Server 2010 SP3 instances
Management Console 5.9.1 (2-Jun-2022)
Features
- Security: Integration with Deep Instinct Prevention Platform (BETA)
- Monitoring: Overdue settings for multiple plans
Resolved Issues
- Backup History: Invalid duration time issue
- Remote Management: Incorrect backup plan execution date and time displayed in 'Last Start' field
RMM Agent 1.3.1 (2-Jun-2022)
Resolved Issues
- Error upon reading registry records for some software
26-May-2022
- Support for Wasabi AP Southeast 1 region (Singapore)
PowerShell Module 2.21.143 (23-May-2022)
New cmdlets
Enhancements
- Added GlacierInstantRetrieval AWS S3 storage class support to MBS.Agent.Plan.StorageClass object class
- Edit-MBSBackupPlan: changed parameter names: -ntfs to -BackupNTFSPermissions, and -sharerw to -UseShareReadWriteModeOnError
- New-MBSBackupPlan, Edit-MBSBackupPlan: added -fastNtfs parameter
- Get-MBSBackupPlan: added -PlanFormat parameter (possible values: All, CBF (Legacy), NBF)
- Set-MBSAgentSetting: added 'Server' edition alias for 'baremetal' edition
- New-MBSBackupPlanCommonOption, New-MBSNBFBackupPlanCommonOption, New-MBSRestorePlanCommonOption: -ResultEmailNotification and -AddEventToWindowsLog are set to 'off' if not specified (default value)
- New-MBSNBFPlanSchedule: -At is set to NULL if not specified (default value)
Resolved Issues
- Get-MBSBackupPlan: 'New-Object : The value supplied is not valid, or the property is read-only.' error if NBF backup plan is configured with AWS S3 storage classes different from 'Standard' or 'Glacier'
- Get-MBSBackupPlan: listing NBF backup plans using only -PlanType parameter with values 'File-Level' and 'Image-Based' returns only Name and ID values
- New-MBSBackupPlan, New-MBSNBFFileBackupPlan, New-MBSNBFIBBBackupPlan, New-MBSRestorePlan: 'errorOnly' value for -ResultEmailNotification and -AddEventToWindowsLog common option parameters is not accepted
- New-MBSBackupPlan, New-MBSNBFFileBackupPlan, New-MBSNBFIBBBackupPlan, New-MBSRestorePlan: 'Sunday' value for -DayOfWeek schedule option is not accepted
- Add-MBSUserAccount, Edit-MBSUserAccount: -SSL parameter not working
- New-MBSNBFBackupPlanCommonOption: -FullConsistencyCheck value is not added to return object
Backup Agent 7.5.2 for Windows (19-May-2022)
Resolved Issues
- Image-based backup: Restore Verification component installation issue
- MS Exchange backup:
- Item-level restore not available backups created with remote management
- Backup plan interrupted unexpectedly
- Backup plans fail on Windows Server 2008 R2 SP1 and Windows SBS 2011
Support for new Wasabi regions:
- ca-central-1 (Toronto, Canada)
- ap-southeast-2 (Sydney, Australia)
Backup Agent 3.3.4 for macOS & Linux (18-May-2022)
Features
- Support for new Wasabi regions:
- ca-central-1 (Toronto, Canada)
- ap-southeast-2 (Sydney, Australia)
Backup Agent 7.5.1 for Windows (12-May-2022)
Resolved Issues
- Minor bug fixes
Management Console 5.9 (5-May-2022)
Features
- RMM: Group actions for:
- Installing software on computers
- Windows updates
- PowerShell script executions
- Uninstalling software on computers
- RMM: New alerts:
- Software changes
- Hardware changes
- High CPU temperature
- Reporting: New reports
- Software Inventory report
- Computer Inventory report
- Software Details report
- Audit Log: Information on user that modified monitoring settings in RMM info
Enhancements
- RMM: 'General' tab — Enable/disable monitoring option
- RMM: Improved 'Computer info' tab — Serial number, System type, Manufactured, Model fields
- RMM: Export to CSV
Resolved Issues
- Licenses: Blank 'Next Renewal Date' field
- RMM: Registry Editor: Add 'Waiting' when doing a registry search
RMM Agent 1.3 (5-May-2022)
Features
- Support for Software Inventory report
- Support for Computer Inventory report
- Support for detailed information on computer: platform type, manufacturer, model, and serial number
- Warning for critical and important updates only
- Support for new alerts:
- Software change
- Hardware change
- High CPU temperature
- Last user and activity information on 'Computer Info' tab
- FIPS compliance update
Backup Agent 3.3.3 for macOS & Linux (28-Apr-2022)
Features
- Full Disk Access permission request upon application installation
Resolved Issues
- GUI crashes after backup plan creation attempt
Management Console 5.8 (26-Apr-2022)
Features
- Backup plan consistent date and time format with time zone displaying for default provider, backup agent, and local computer
- Backup plans: Improved scheduling options ('Repeat Every') with the ability to set a required frequency for monthly or weekly backup
- Restore: New file and image-based wizards
- Restore: Option to select file versions manually in restore wizard for legacy backup format
- Remote Management: Ability to force a synthetic full backup
- Remote Management: Pre-/Post- actions for restore plans
- Remote Deploy: Support for 'Never sleep on backup/restore' and 'Continue plan on wake up' options for Linux/macOS configurations
Enhancements
- Connect (formerly Managed Remote Desktop) performance improvements
Resolved Issues
- Default user fails to assign to Linux/macOS computers
- Remote Deploy: Cloned configuration can't be applied to another company
- Remote Deploy: 'Backup selected partitions only' is selected on endpoints with deployed image-based configurations containing different settings
- Backup History: Backup start time displaying issue
Backup Agent 7.5 for Windows (26-Apr-2022)
Features
- Schedule: 'Repeat Every' option in the new backup format backup plans
- Retention policy: Improved logic of data retention in the new backup format
- MS SQL backup: Backup sequence consistency improvement
- Real-time backup improvement
Resolved Issues
- File backup: Backup is interrupted if a source network share is not available at the moment of backup
- Backup wizard: 'Check Network Shares' wizard step is skipped if any subfolders are excluded on source network share
- Hybrid backup: Storage limit is not applied on the cloud stage during the cloud part of the hybrid backup
- Hyper-V backup: Invalid socket count for clustered VMs
- Backup to AWS S3: Uploading to S3 Glacier Flexible Retrieval storage class instead of S3 Standard class
- Backup Storage: 'A header you provided implies functionality that is not implemented' error upon generation deletion for backups in S3-compatible/MinIO
- Restore plan: Image-based restore plan created in Backup Agent cannot be edited in Remote Management
Connect (Formerly Managed Remote Desktop) 3.0 (26-Apr-2022)
Features
- Computer name shown on the main connection screen instead of the computer ID
- WebRTC transport capabilities are now supported to improve voice- and video communication
Enhancements
- Text auto-completion support for Connect To field
- Copy and paste support for credential management
- Computer IDs/names are auto-completed on the fly
Resolved Issues
- Security: User Account Control dialog correction
- Minor bug fixes
Office 365 / Google Suite Backup 2.0.33 (18-Apr-2022)
Resolved Issues
Offive 365: In-Place Archive (aka Online Archive) backup issue
Backup Agent 7.4.1 for Windows (14-Mar-2022)
Resolved Issues
- Hyper-V backup issue hotfix
Management Console 5.7.1 (03-Mar-2022)
Enhancements
- 'RMM' menu item renamed to 'Computers'
- Improved security for customer accounts
Resolved Issues
- Remote Management: Backup plans are not displayed for Linux computers
- Remote Management: 'General' section is not displayed for Linux/macOS computers
- Backup Wizards: Schedule settings not saved correctly
- Reporting: Duplicate users on the 'Billing' configuration page
Backup Agent 7.4 for Windows (24-Feb-2022)
Features
Hyper-V
- Support for Hyper-V backup in the new backup format
- Synthetic full backup
- GFS retention policy
- Immutability
- Increased object size limit to 256TB
- Backup of current checkpoint only
- Changed Block Tracking (Resilient Change Tracking) (BETA)
- Support for application-consistent backups
- Support for Failover Cluster backup and restore
VMware
Resolved Issues
- Plans with Wasabi storage account try to use S3 Storage classes
- GUI: Missing 'Restore Backup Plan' item in the Restore Point context menu
- Logging: Host server OS VMMS Admin event logs are not collected
Office 365 / G Suite Backup 2.0 (07-Feb-2022)
Features
- Office 365 and Google Workspace: Added a possibility to export copies of mail, calendars, and contacts to .PST file
- Wasabi: Improved throughput due to multipart upload in parallel
- Audit Log: All deletion operations are now reported
Usability Enhancements
- All finished tasks are now available in the Task Manager grid, added a possibility to download exported .PST file in the task entry
- Improved paging for Contacts and SharePoint backup grids
- New archived email filter added on Mail backup page
- My Account configuration is now implemented as a side panel
- Audit Log records are now enhanced
Resolved Issues
- Minor bug fixes
Backup Agent 7.3.2 for Windows (07-Feb-2022)
Features
- Wasabi: Support for EU-West-2 region (Paris, France)
Management Console 5.7.0.6 (03-Feb-2022)
Features
- Wasabi: Support for EU-West-2 region (Paris, France)
Remote Desktop for Android (25-Jan-2022)
Features
- Support for x86_64 architecture
- Address Book export and import
- 2FA support
Resolved Issues
- Long connection issue
- Session is not closed after exiting connection
Backup Agent 3.3.1 for macOS & Linux (19-Jan-2022)
Features
- Support for S3 Glacier Instant Retrieval storage class
- Support for 'Never sleep on backup/restore' and 'Continue plan on wake-up' features (macOS only)
Resolved Issues
- Error on updates from version 3.2.3 on CentOS 7 and 8
- Wasabi: 'SSL: no alternative certificate subject name matches target host name' error upon file backup
Management Console 5.7 (18-Jan-2022)
Features
- Support for S3 Glacier Instant Retrieval storage class
Resolved Issues
- MSP360 (Wasabi) storage: Issue upon storage account re-creation
Backup Agent 7.3.1 for Windows (18-Jan-2022)
Features
- Support for S3 Glacier Instant Retrieval storage class
Management Console 5.6 (21-Dec-2021)
Features
- RMM Service: New features and improvements
- Software uninstallation feature
- New alerts: Threat detected, Server is offline
- Powershell script execution improved
- Patch Management improved
- RMM Agent 1.2
- Licensing: MSP360 (Amazon S3) Exclusive Usage Licenses
Resolved Issues
- RMM: Hotfix installation ends with timeout error
- Remote Desktop: Remote Desktop is uninstalled upon connection attempt from an other account
Managed Remote Desktop 2.7.0.30 (09-Dec-2021)
Features in Management Console
- Increased file transfer limit for Managed Remote Desktop to 1024MB per file
- Added ability to show black screen and disable remote input for unattended access
- Added 2FA support on the host side
Features in Remote Desktop Agent
- Meetings:
- Added ability to mute/exclude participants
- Added ability to set a display name
- Chats: Added ability to open hyperlinks in chats
Resolved Issues
- Minor bug fixes
Management Console 5.5 (09-Dec-2021)
Features
- Remote Deploy: Improved logic
- Configurations are now applied automatically only once
- Re-apply configuration to a specific computer option in 'Apply Configuration' dialog
- 'Exclude Computers' option from configuration deployment list
- Remote Management:
- 'Thread Count' and 'Chunk Size' options for Backup Agents for macOS and Linux
- 'Logging level' option for Backup Agent for macOS
Resolved Issues
- Remote Deploy: Master Password is not applied for new companies
- Remote Deploy: Issue on resetting backup plans and shared backup destinations for multiple companies in the same configuration
- Remote Management: Encryption password display issue
Management Console 5.4 (02-Dec-2021)
Features
Resolved Issues
- Remote Management: Partitions are not listed for local/network share storage accounts upon disk image restore
- Remote Management: Schedule step improvement of backup wizards
- Remote Deploy: Image-based backup plans are deployed with the enabled 'Keep BitLocker' option
- Remote Deploy: 'Prefetch Block Count' option is not displayed in the image-based backup wizard
Backup Agent 7.3 for Windows (02-Dec-2021)
Features
- Immutability support for Wasabi
- Amazon S3/Wasabi: Support for versioning buckets
- Security: Master password security improvement in CLI
Resolved Issues
- Backblaze B2: repository sync issue
- Logging: manual deletion operations are not included in Audit Log
- Setup: Microsoft Visual C++ package installation issue
- Consistency check: Manually deleted backup data is not restored
- Bootable USB: Error upon selecting bare-metal recovery option
Management Console 5.3 (16-Nov-2021)
Features
- Immutability for Amazon S3
- Restore Verification status in notifications
- Security: 2FA is required for storage account, user, and computer data deletion
- Remote Management: 'Back Up All Fixed Drives' option
- Wasabi: Support for AP Northeast 2 (Osaka, Japan) and EU West 1 (London, England) regions
- General performance improvement
Resolved Issues
- Remote Management: Offline Linux/macOS computers are not displayed
- Integrations: Autotask tickets are not created despite successful integration
Backup Agent 7.2.2 for Windows (16-Nov-2021)
Features
- Image-based backup: 'Back Up All Fixed Drives' option
- Notifications: Restore Verification status in notification email message
- Support for Windows 11
Resolved Issues
- Junction points and symbolic links are included in backup
- Null reference error upon VSS snapshot creation
Office 365 / G Suite Backup 1.0.19.58 (15-Nov-2021)
Features
- Audit log. Added records of completing restore jobs
Enhancements
- Office 365 backup. Updated UI for User Group to configure auto-activation settings
Usability Enhancements:
- Added checkboxes to select files on Drive, SharePoint, Shared Drives
- Added paging to SharePoint table and tile view
Resolved Issues
- Minor bug fixes
Management Console 5.2 (19-Oct-2021)
Features
- Immutability for AWS S3 (BETA)
- Remote Management: New file and image-based backup wizards
- The new backup format support in Management Console for file and image-based backups
- Grandfather-Father-Son (GFS) retention policy support in Management Console for file and image-based backups
- Reporting: Storage Usage report improvement
- Backup History: an option to display the worst result for the day
- Remote Desktop: Remote Desktop for Android
Resolved Issues
- Reporting: Billing report is not being consistently displayed
- ConnectWise: An "effectiveDate cannot be less than the agreement billing start date" error upon billing data delivery
- Image-based restore: Partitions for file system account are not listed
- Branding: Vendor and Product names cannot be modified in 'Base Branding'
Backup Agent 7.2.1 for Windows (13-Oct-2021)
Features
Resolved Issues
- Engine: Backup or Restore plan halts if Backup Service is off
- Wasabi: Incorrect redirects from HTTPS to HTTP
- Restore to EC2: Invalid restore plan setting if created from ribbon menu
- Hyper-V: Powered off virtual machine backup in legacy backup format issue
- Restore-Only: Error occurs on listing current prefix in the Restore-Only account
Backup Agent 7.2 for Windows (14-Sep-2021)
Features
- The new backup format for File, Image-based, and VMware backups
- Grandfather-Father-Son (GFS) retention policy
- Restore Verification for image-based backups
- Client-Side Deduplication
- Synthetic Full Backup for file, image-based, VMware backups in the new backup format. Supported storage providers:
- Amazon S3 (except S3 Glacier and Deep Archive)
- Microsoft Azure
- Backblaze B2
- Wasabi
- S3-compatible storage (depends on the storage provider)
- Mandatory and Full Consistency Checks
- Changed Block Tracking for image-based Backups
- Restore On Restore Points
- Improved GUI
- Continued upload for blobs
- Support for any filename characters (emoji, 0xFFFF, etc) and extra-long filenames
- Filename encryption in the box (one password for generation)
- Real full backup for file-level backups
- Fast synchronization (reduced number of objects in backup storage)
- Plan configuration is always included in backups
- Backup logs are backed up along with backup data
- Object size is limited to 256TB regardless of storage provider limitations
- Faster purge (reduced number of objects in backup storage, deletion by generations)
- Password Hint
Backup Agent 3.2.2 for macOS & Linux (14-Sep-2021)
Features
- Wasabi: Support for AP-NorthEast-1 region (Tokyo)
Management Console 5.1 (09-Sep-2021)
Features
- New MSP360 (AWS) Storage
- Remote Management: New RMM Agent installation wizard
Resolved Issues
- Licensing: Assigned and valid macOS licenses are automatically changed
- Licensing: "Buy New" button does not invoke the purchase dialog
Backup Agent 6.4 for Windows (18-Aug-2021)
Features
- Security: Execution of pre-/post actions can be restricted by provider
- CLI: Option to exclude folders for image-based backup plan commands
Resolved Issues
- Remote Management: User account is not assigned if added via CLI
Management Console 5.0 (17-Aug-2021)
Features
- Remote Management: RMM Alerting feature
- Remote Management: S.M.A.R.T displayed in HDD info
- License Management (New): RMM + Remote Desktop license
- API: Administrator permissions enhanced
Enhancements
- Remote Management widget on the Home (dashboard) page to display RMM Agent summary
- All/Warning/Problem filter for RMM > Remote Management page
- RMM + Remote Desktop license management on the side panel of Organization > Administrators
Resolved Issues
- Branding: Vendor and Product names cannot be changed for Base Branding
- Remote Management: Installed hotfixes remain available on the sidepanel
Backup Agent 6.3.9 for Windows (09-Aug-2021)
Features
- Backup Agent security update
Resolved Issues
- Autoupdate/Force update: Backup service fails to start after update
Management Console 4.9 (05-Aug-2021)
Features
- License Management: FastSpring Contextual Store support
- Wasabi: US region is set as default on adding storage account/destination
Management Console 4.8.5 (29-Jul-2021)
Features
- Blob deletion in Azure storage via lifecycle management
- New Onboarding and Premium Support licenses
Resolved Issues
- Delete Data Queue: Inconsistent information in logs and email notifications
Office 365 / G Suite Backup 1.0.19 (21-Jul-2021)
Features
- Improved user management. You can now select multiple users/groups in the grid on the 'Users' page. Now you can configure backups for selected users/user groups or disable these users to release their Office 365 / G Suite licenses
- Improved file search functionality for Drive, SharePoint, and Shared Drives
- Added user group search on the 'Users' page
- Added a search option for Mail folders
- Added an option to see a full mail folder path
- Inbox is shown by default for Exchange Online
- Backup size in total instead of drive size is now displayed on the 'Users' page for every user
- Improved Azure storage data processing
- Added a summary of the backup statuses to the 'Reports' section
- Added a new backup status 'Overdue' to the 'Reports' section. Uncompleted backups older than 24 hours are now reported as 'Overdue'
Enhancements
- Usability enhancements:
- Improved Office 365 / G Suite dashboard page
- Improved 'History' page
- Improved 'Audit Log' page
- Improved 'Retention Policy' page
- Improved 'Mail' page
- Improved 'Drive', 'SharePoint', 'Shared Drives', and 'Teams' pages. Added horizontal and vertical scrolling of folder structure
- Improved button toggles on the Dashboard and 'Users' pages
- Improved 'Reports' page
Resolved Issues
- Minor bug fixes
Management Console 4.8.3 (12-Jul-2021)
Features
- New 'Licenses' page layout
- Default settings for new provider
- Support for Wasabi AP-NorthEast-1 region
- Ability to buy additional Office 365/G Suite licenses by one if the total license number exceeds 10
- Remote Management: Offline status duration is displayed for offline computers
- Remote Deploy: Only supported plans are displayed after downloading via 'Get Configuration'
- Logging: Option to include Event Log records and VSS diagnostics
Resolved Issues
- Image-based backup: Different plan status information displayed on 'Monitoring/History' and 'Remote Management' pages
- Branding: Impossible to assign an available license
- Branding: Cannot change an email address in Base Branding
- Integrations: No tickets created in Autotask if backup/restore plans failed
- Reporting: No computer name is displayed in 'Group Report'
Backup Agent 6.3.8 for Windows (16-Jun-2021)
Resolved Issues
- Image-based backup to Wasabi: 'More than 65535 total parts uploaded for a single object' error
- Licensing: Unassigned licenses after update
- Consistency Check: 'File is missing in backup storage' false-negative error
- Restore: Corrupted restored files on item-level restore from ESXi dynamic disks
Management Console 4.8.2 (10-Jun-2021)
Features
- Reporting: New threshold setting for notification of storage usage in 'Storage Usage' report
- Reporting: Data deletion is disabled for MSP360/Wasabi storage in 'Billing report'
- Administration: 'Manage companies' permission for sub-admins
- Remote Management: 'Protect console with master password' and 'Edit options' for specified computer
- Integration: ConnectWise: Option to assign a product for each company
Resolved Issues
- Remote Management: File backup plan steps in MS SQL backup plan wizard
- Remote Management: Backup plans with storage accounts added locally cannot be edited via Remote Management
- Reporting: Capacity report: cannot delete computer
- GUI: duplicated menu items in Firefox browser
- Integrations: error on importing contacts from Autotask
Backup Agent 3.2 for macOS & Linux (01-Jun-2021)
Features
- Security for macOS: Backup Agent is enhanced with a signature
- Security for macOS: Support for self-signed certificates
Resolved Issues
- Restore: Empty folders are not restored from AWS S3 storage
Management Console 4.8 (25-May-2021)
Features
- New monitoring and management solution: RMM Service
- Group operations for remote computers
- Support for HTTPS connections, encryption, 2FA
- Access to monitoring and management tools
- Windows services, OS processes and Hyper-V machines are managed remotely
- Remote PowerShell script execution
- Remote registry editing
- Software updates on remote computers
- Viewing Windows Event Log records
- Remote Deploy improvement
- Image-based backup plans for Remote Deploy configurations (Windows only)
- Master password for CLI (Windows only)
- Symlink backup configuration for Linux
- WebUI configuration for Linux/macOS
- File Backup: new backup wizard
- Image-based backup: new backup wizard
- Reporting: Office 365 backup size is displayed in the 'Backup Destintaion' grid
- Security: Emergency login codes for users that are not included in the IP Allowlist
- 'Manage Users' permission is split into three: view only, 'Create/Edit users', 'Delete users'
Resolved Issues
- Image-based backup: the plan is not saved correctly if the backup source contains spanned/dynamic volume
- Image-based backup: changes are not saved after the backup plan is edited
- Retention Policy: 'Always keep the last version' option is not disabled if the 'backup date' value is selected for the 'Delete version older than' option
- Remote Management: "Your session has expired" notifications appear after editing image-based or MS SQL plans using sub-administrator
- Remote Management: Cannot change the service account
- Management Console: "Add destination" button is not visible on 'Edit User' and 'Destinations, Licenses and Domains' page if storage limits are not set
- Monitoring/History: Incorrect redirect if a 'Company' filter is applied
- Security: AdBlock plug-in blocks 'unsupported version' API request
- Security: 2FA Alternative codes: Active codes do not work if the Google sign-in is used
- Security: IP-Allowlisting: Password is reset if an IP address is not included in the allowlist with attempts via Google authentication
- Amazon S3 cloud: Confusing error on applying a lifecycle to S3 storage with credentials that do not have appropriate permissions
- Licensing: "Grant" button does not work for the Office 365 / G Suite trial license and does not the paid license cannot be assigned
Backup Agent 6.3.7 for Windows (12-May-2021)
Features
- Support for new Google regions: India (Mumbai), Canada (Montreal), Netherlands
Resolved Issues
- Plan created in Backup Agent is not displayed on the 'Monitoring/History' tab
- Image-based backup: Interrupted backup plan cannot be started
- Image-based/MS SQL backup: Plans are marked as 'Overdue' after editing with remote management
- Restore: MS Exchange 2016 item-level restore is not available for backups created with remote management
- Restore: An 'Wait time not set' error occurs on restore attempt from AWS S3 Glacier
Management Console 4.7.10 (22-Apr-2021)
Resolved Issues
- Email Notifications from the MSP360 Sales department are sent to customers daily
Management Console 4.7.9 (05-Apr-2021)
Features
- Security: 'Enable ability to delete files from the Storage tab' option is disabled by default
- Support for Wasabi US-Central-1 region
- Unified Billing: Improved account deletion mechanism
- Licensing page: Group action for expired license deletion
- General performance improvement
- VM plan wizard: Schedule Options: Full backups schedule displayed as 'Incremental Backup'
Resolved Issues
- Security: Error 'This DNS name is already used by site' after re-adding HTTPS bindings from scratch
- Security: No 2FA verification codes required on logging into Management Console with 2FA enabled on the old URL https://mbs.cloudberrylab.com/
- Reporting: Storage Accounts and Capacity Report pages display used space with abandoned data
- Reporting: Capacity report: Incorrect display of data for storage accounts removed from user stage
- Backup Agent: a new 'Desktop' license support for macOS
Backup Agent 6.3.6 for Windows (29-Mar-2021)
Features
- Support Wasabi us-central-1 region
- Performance: High memory usage by the scheduler
Resolved Issues
- Hybrid/Non-Hybrid backup conflicts. Image-based backup to the same cloud storage produces invalid backups
- Image-based backup: "The specified blob or block content is invalid" error occurs during backup to Microsoft Azure
- Image-based backup: Access to the temporary directory is denied during backup
- Image-based backup: unknown file size while backing up to Microsoft Azure
- Image-based backup: a backup plan hangs on file exclusions
- Update: Backup Agent autoupdate failure
Office 365 / G Suite Backup 1.0.18 (22-Mar-2021)
Features
- New option for automatic activation of new users in selected Office 365 user groups
- Office 365 guest users are excluded from synchronization
- New 'Contacts' page design
- New 'Calendar' page design
Management Console 4.7.8 (04-Feb-2021)
Features
- Unified Billing: Error handling for existing accounts
- Email service: User can switch back to MSP360 email service from custom SES/SMTP
- Email service: SMTP error messages are displayed in GUI
Resolved Issues
- Sub-admin without permission to manage storage accounts is able to see destinations of all companies even if he is limited to one company
- RMM: Internal error or no options loaded while editing an account (computer)
- Reporting: Scheduled Storage usage report is empty
- UI: Slow performance on the Administrators page
- API: Object reference exception on an attempt to get a user with incorrect ID or deleted user
Backup Agent 6.3.5 for Windows (27-Jan-2021)
Features
- Hyper-V and VMware: Ability to delete selected files from backup on 'Backup Storage' tab
- MS SQL: MS SQL backups can back up simultaneously to the same backup destination
Resolved Issues
- Authentication settings are retrieved before the Backup Agent login box appears
- Force update of Backup Agent issue
- CLI: command to delete from backup storage is not protected with a master password
- Hybrid backup: Backup plan terminates with success regardless of no files were backed up as storage limit was reached
- Hybrid backup: Incomplete upload to a hybrid destination is displayed as completed
- Image-based restore: Restore plan BitLocker password is not encrypted on item-level image-based restore from BitLocker-encrypted volumes
- Hyper-V backup: the plan previously interrupted by a user via Task Manager fails to run on the next run
Management Console 4.7.7 (18-Jan-2021)
Features
- Let's Encrypt certificates are generated automatically upon their upcoming expiration date
- 'Desktop\Server' license name is changed to 'Server' (this change does not affect backup/restore operations)
Management Console 4.7.6 (28-Dec-2020)
Features
- Unified billing for MSP360 storage
Resolved Issues
- Advanced Rebranding: monthly billing offered instead of annual
- Used space displayed incorrectly on the 'Storage Accounts' and 'Capacity Report' pages
- Storage Accounts: new user is not displayed in the company's storage, only on 'Company Destination' page
- Notifications: obsolete license names displayed in notification emails. Baremetal license is now Desktop/Server
Management Console 4.7.5 (10-Dec-2020)
- PowerShell script to deploy builds using GPO/RMM
- User storage limits can be applied to 'Company' destination
- 2FA: Support for Microsoft Authenticator
- Fix: Sub-admin cannot delete companies even if privileges are sufficient
- Fix: Sub-admin cannot sign out with forced 2FA
- Fix: Allow users to receive notifications issue
- Fix: IP Allowlist: Some checks are broken in the 4.7 version
- Fix: Duplicated Backup Destinations (for users and companies)
- Fix: Absence of the 'Company destination' storage accounts in scheduled storage usage email reports
- G Suite/Office365 backup: MSP360 storage does not return its endpoint upon request
Backup Agent 6.3.4 for Windows (30-Nov-2020)
- Fix: Backup Agent returns instead of the list all of the supported editions
- Fix: Management Console: The plan list is not synchronized in RMM and Reporting sections Backup Agents for Windows
- Fix: VMware backup: slow backup as Changed Block Tracking feature is not working properly
- Fix: OneDrive Backup stuck at some point and isn't interrupting
- Fix: Hyper-V backup: Hyper-V machines with physical disks (pass-through disks) are not backed up
- Fix: File-level backup: backup plan fails, but successful backup plan termination is reported
- Fix: File-level backup: backup plan fails to establish a connection to a network share destination, nothing is uploaded, but successful backup plan termination is reported
- Fix: Image-based backup: volume shrink issue
Management Console 4.7.1 (30-Nov-2020)
- Direct links to services from the Management Console
- Fix: Remote Management: Force using VSS/Use system VSS options displayed incorrectly in plan editing
- Fix: Management Console: Synthetic full option is not available for MSP360 storage
- Fix: Office365 Backup: Reports are not sent
Backup Agent 3.1.2 for macOS & Linux (26-Nov-2020)
- Support for Multiple Rebranding feature
- New CLI command to select Backup Agent editions from the Allowed Editions pool
- Support for MSP360 storage in collaboration with Wasabi
- Support for TLS 1.1/1.2
Management Console 4.7 (28-Oct-2020)
- Multiple rebranding feature
- Force upgrade or Auto-update options is enabled if rebranded software is already on the latest version but rebranding settings were changed and need to be updated
- Downloads panel: Brand assignment feature
- Renewed 'Companies' section
- Renewed 'Administrators' section
- Renewed 'Downloads' section
- Available editions configuration for Backup Agent (Allowed editions, Default edition)
- Two-factor authentication for sub-administrators
- Company backup destination is inherited by all company users
- Unified billing storage for testing purposes in collaboration with Wasabi
- CLI can be protected with master password in Management Console
- New notification settings: Global, Company, Plan settings
- Notification emails contain detailed error descriptions
- Support for AWS Europe (Milan) Region
- Support for AWS Africa (Cape Town) Region
- Support for AWS Bahrain Region
- Remote management: Use fast NTFS option upon backup plan creation
- Default signature version 4 and native multipart upload usage for S3-compatible storage accounts
- Security: Let’s Encrypt introduced
- Security: SSL from Web UI for Online Access introduced
- Security: SSL for G-Suite/Office365 introduced
- Website binding policy: no SSL certificates are allowed without private key
- GApps/Office365: Warning message when users change storage accounts for domain/users
- Force upgrade dialog: display version to be applied
- Licenses: 'Expire Date' is substituted with 'Next Renewal Date'
- Licenses: All/Auto-Renew toggling
- Session expiration period is extended
- Fix: Remote Management: Drives are not displayed on image-based backup plan creation
- Fix: RM: Adding an Image-Based Plan results in 'Object reference' error
- Fix: RM: Error on trying to get BasePlan from Json string (BackupDiskImagePlan)
- Fix: RM: no warning for partitions with a changed ID in the image-based backup wizard
- Fix: An offline server is displayed in the grid while none are offline or hidden in RMM
- Fix: Licenses: "Automatic Subscription:Not Enabled" message for Share-it CY is removed
- Fix: Licenses: an instance with expired paid licenses and Company pool does not apply automatically available license from Global pool
- Fix: Licenses: Auto assign of VM Socket license from global pool does not work
- Fix: Licenses: Grant control activation returns 'You have no licenses of this type' message even if a company has licenses of this type
- Fix: Unable to log in using Google OAuth with 2FA enabled
- Fix: Open SSH Connection issue
- Fix: Restore to Cloud: Multiple restore plans were created while initiating the restore to Azure VM on the 'Restore to Cloud' in Management Console
- Fix: Restore to Cloud: The second restore to Azure VM plan cannot be created on the 'Restore to Cloud' page in Management Console while the first restore is running
- Fix: Bindings and Certificates: Binding has not been added
- Fix: Bindings and Certificates: unable to delete SSL binding
- Fix: Bindings and Certificates: Online Access - DNS: unable to change the custom online access DNS
- Fix: Unable to delete the test storage
- Fix: List of storage accounts is not updated on the machine upon adding a new destination to user
- Fix: Email service: Custom SMTP fails to send test email with the following exception: 'System.Net.Mail.SmtpException The operation has timed out'
Management Console 4.6.8 (13-Oct-2020)
- Fix: Failed to verify email for Amazon SES (Settings | Notifications)
Backup Agent 6.3.3 for Windows (07-Oct-2020)
- Improved Hyper-V Backup
- Support for Hyper-V backup in Windows 8 and Windows 10
- Restore to Hyper-V With VM Import
- Support for vSphere 7.0
- Fix: file restore of the latest version instead of manually selected
- Fix: errors logged in the detailed report on successful backup
- Fix: the list of storage accounts is not updated on the machine after adding a new destination for the user
- Fix: no solution for pre-/post action errors
- Fix: some errors in the event log "System" are not logged if a VSS snapshot is failed to create
- Fix: image-based plan: Volsnap events are not logged on plan failure
- Fix: unique constraint is failed while trying to implement repository auto-synchronization
- Fix: notifications and Backup History: reports on backup plan failure if a backup is terminated due to a missing license
- Fix: no notification if the storage account is missing for file system accounts
- Fix: file-level backup: search thread is paused, then is not continued
- Fix: Hyper-V virtual machine is not restored in manual mode
- Fix: VMware item-level restore: no snapshots are available in backup data
- Fix: VMware backup fails if a path to ESXi host contains non-ASCII symbols
- Consistency check for MS Exchange: no Exchange databases are uploaded if a consistency check fails for one database
- Fix: Image-based restore to a virtual disk: invalid virtual disk minimal size calculated
Backup Agent 3.1 for macOS & Linux (22-Sep-2020)
- Full backup after encryption settings were changed
- Support for AWS Europe (Milan) region
- Backup Agent for macOS: an option to suspend backup plans in case the backup source is on the battery power supply
- Storage and company limits are displayed in Backup Agent and WebUI settings
- Rebranded logo adding to WebUI feature
- Warning about limit exceed contains the information which limit was exceeded: storage limit or company limit
- Fix: Delete locally deleted files feature does not work in backup plans with directly selected files
- Fix: Notification email to an alternative email address or main user email address is not sent
Management Console 4.6.5 (30-Jul-2020)
- Remote Desktop (formerly Remote Assistant) enhancements:
- Ability to create a pre-configured Remote Desktop application
- Option to try Managed Backup Service (a service for managing backups and restores)
- Option to install Backup agent (when switched to Managed Backup Service)
- Send Logs option
- Monitoring Remote Desktop connections (Remote Desktop Statistics tab)
- Fix: 'Completed with warnings' notification issues (non-English configurations)
- Fix: Plan status is shown as "Running" on the Monitoring even if it was completed
Backup Agent 6.3.2 for Windows (15-Jul-2020)
- Item-Level Restore for Volumes with Windows Data Deduplication
- Support for vSphere 6.7
- Support for AWS Europe (Milan region)
- Compression is enabled by default
- Error Messages copy feature introduced
- Fix: VM edition unexpectedly changes to Desktop/Server Edition
- Fix: cbb delete command restriction if rebranding option 'Enable ability to delete files from the Storage tab in a Backup Agent' is off
- Fix: Plans are not restarted after auto-update with a 'Success' report with no data uploaded to a storage
- Fix: Auto-update interrupts currently running plans
- Fix: Backup Agent restores data from Glacier, restricted via Management Console
- Fix: Generic error occurred in GDI+ and application crash
- Fix: Install Backup Agent via Remote Desktop: CLI parameter added to leave already installed Backup along with parameters to register MBS user
Backup Agent 3.0.1 for macOS & Linux (10-Jun-2020)
- Fix: Cannot open a list of contents of a mounted network share in Backup Source section of Management Console
- Fix: WebAccess crash while a plan is created or edited
- WebUI minor improvements.
Backup Agent 3.0 for macOS & Linux (27-May-2020)
- SFTP protocol support
- CLI: new command for adding Azure Stack
- Search feature in the Backup Storage tab
- Fix: Management Console: External drive is not displayed backup source
- Fix: Management Console: wrong 'Point in time' in restore plan.
Backup Agent 6.3.1 for Windows (26-May-2020)
- 'Fast NTFS scan' feature improved
- Support for Pre / Post actions in restore plans
- Image-based backup: excluding mechanism improved
- Item-level restore: BitLocker volume support introduced
- Fix: ESXi host socket is checked by the host full domain name and counted twice
- Fix: VMware backup does not work immediately after edition change
- Fix: Calculate number of Hyper-V/VMware machines selected for backup
- Fix: Script error during Google Cloud and Google Drive storage account authentication
- Fix: SQL full restore fails with error 'The specified STOPAT time is too early'
- Fix: 'One or more files are EFS-encrypted' error message while force VSS is enabled.
Management Console 4.6.4 (26-May-2020)
- Backup Support Pack is replaced with Managed Remote Assistant
- Managed Remote Assistant licensing is introduced
- Backup and Restore plan error codes introduced
- Changed Block Tracking option introduced for VMware backup plans
- The option of On-Demand files exclusion is introduced for file-level backup plans (Windows only)
- Fix: Edit Image-based plan failed with "Object reference not set to an instance of an object"
- Fix: Autotask tickets were not created upon plan's failure
- Fix: Restore to Azure VM plan could not be created once the backup wizard is completed
- Fix: Administrator with 'Manage Users' permission assigned to a specific company was able to see other users after deleting the company
- Fix: High CPU usage while removing data
- Fix: Remote Deploy: unable to edit configuration if it contained backup plans chained.
Management Console 4.6.3 (22-Apr-2020)
- "Run Full Backup instead of Block-level" option for VMware Backup
- Group Report: Email has been added into exported file
- Fix: "Out of memory" error in cloud data removal service
- Fix: Backup History monthly statistics performance improved
- Fix: Backup History: renamed plan was shown twice (with an old and a new name)
- Fix: Restore MS SQL Files opened Restore MS SQL Database
- Fix: User accounts with space symbols are not displayed in Management Console
- Fix: Image-based - "The user has no backup destinations assigned" if user contains a space in its name
- Fix: Discrepancy between Last Success dates on Monitoring and History pages
- Fix: Image-based Advanced schedule showed incorrect date for Fulle Backup start date
- Fix: Remote Deploy failed with "An exception occurred during the WebClient request" when applying a configuration
- Fix: "No subscription found" error on configuration attempts of lifecycle rule for MS Azure storage account
- Fix: VirusTotal check endpoint appeared as an offline computer on the Remote Management
Management Console 4.6.2.700 (15-Apr-2020)
- Free 90-day backup licenses for Windows and macOS desktop
Backup Agent 6.3 for Windows (23-Mar-2020)
- Error handling for Backup and Restore plans
- Support for UEFI boot for cloud machines on AWS EC2 and Microsoft Azure
- Fix: Over-sized MFT record write attempts
- Fix: Cannot install VMware libraries while editing a VM plan
- Fix: RM service does not restart after changing Backup service account
- Fix: Access to the path is denied while VM / Image-Based / Hyper-V restore from a file share
- Fix: System.OutOfMemoryException during a synthetic full backup
- Fix: Connection issue: the backup plan is interrupted by schedule, but continues to work
- Fix: Consistency report upon on-schedule interruption
- Fix: Invalid disk configuration for EC2 instances with more than one NVE disk
- Fix: Long synchronization issue upon prefix change
Management Console 4.6.2.600 (16-Mar-2020)
- Licenses on the License Management page are grouped by type
- Delete Incomplete Multipart Uploads feature introduced
Management Console 4.6.2.500 (04-Mar-2020)
- API for MBSAPP IOS is granted for sub-administrators use
Backup Agent 6.2.6.5 for Windows (02-Mar-2020)
- Fix: Restored virtual machine fails on operating system start or contains errors on disk
- Fix: High memory usage by Cloud.Backup.Scheduler.exe process
- Fix: getplandetails command returns an error
Management Console 4.6.2 (25-Feb-2020)
- Fix: IP whitelisting issue
- Fix: Error on an attempt of granting a license of a type different from edition
- Fix: Image-based backup plan issue. Drives are not displayed during plan creation
Backup Agent 6.2.5 for Windows (20-Feb-2020)
- Fix: Mandatory consistency check issue
- Fix: VMware restore: the application tries to used purged version of cbrevision
- Fix: Image-based backup plan issue in case of connection interruption
- Fix: VMware restore plan failure
- Fix: VMware backup plan issue on virtual machine size allocation
Backup Agent 6.2.4 for Windows (21-Jan-2020)
- Preventive consistency check for Image-based backup, Virtual Machine backup, and Microsoft Exchange backup types
- Fix: Sendfiletosupport CLI command issue
Management Console 4.6.1.515 (21-Jan-2020)
- Force Full backup option introduced
- Backup plan progress info is extended
Management Console 4.6.1 (23-Dec-2019)
- Support of "US East 2 (N. Virginia)" region for Wasabi
- Fix: "You are not authorized to perform selected operation" issue on Google Cloud accounts
- Fix: "Plan hasn't been saved. Something went wrong" issue after editing Image-based backup plan
- Fix: "Safe handle has been closed" issue on creating EC2 instance backup with "Backup metadata" option enabled
- Fix: "The user has no backup destinations assigned..." on creating Image-based backup plan if a user email address contains '+' character
- Fix: "You do not have access to Autotask server" on Sending Billing to Autotask (non-English)
- Fix: Azure access tier is reset to default (Hot) on VM backup plan creation
- Fix: Sorting issue in License Usage Report
- Fix: Blank scheduled reports (Storage Usage, License Usage, Licensing) if filtering by computer/user
Backup Agent 6.2.3 for Windows (19-Dec-2019)
- Fix: FOREIGN KEY constraint fails during synchronization
- Fix: High CPU usage issue
- Fix: ACL backup issue on network share destinations
- Fix: Backup plan successful termination despite synchronization fail
- Fix: Encryption password issue during consistency check
Backup Agent for macOS & Linux 2.10.2 (16-Dec-2019)
- End-user license agreement renewed
- Product and company name update improved
iOS: CloudBerry Backup Admin 1.2 (04-Dec-2019)
- iOS 13 support
- Fix: plan viewing issue
Backup Agent 6.2.2 for Windows (29-Nov-2019)
- Fix: Drives displaying issue during plan creation
- Fix: Notification settings issue. Notifications are displayed only in case there were enabled in the Management Console
- Fix: Backblaze B2 file-level backup: error while deserializing an object
- Fix: Multiple connections to a server or network share by the same user with more than one username are not allowed
Management Console 4.6 (18-Nov-2019)
- Backup History scheduled report
- Alternative codes for Two-factor Authentication
- Enhanced Add Storage Account wizard
- Remote Management: "Keep number of versions based on backup date" for macOS/Linux
- Remote Management: "Skip folders" for macOS/Linux
- Remote Deploy: Block-Level backup option for Linux/macOS
- Licenses on Management Console and Licenses tab aligned by types
- Online Access: Azure Germany is supported now
- Backup Support Pack is the only option for remote connections
- Audit Log enhancements (Computer & User added for Grant License; Purchase transactions added)
- EC2 backup wizard fixes
- Fix: Backup History monthly filter issue
- Fix: Request to enable Restore to EC2/AzureVM fails if notification service is not configured
Backup Agent 6.2.1 for Windows (07-Nov-2019)
- Use Backup Operator option is enabled by default
- VM socket licenses are checked before the VM backup plan run
- Backup Agent installation improvement
- Fix: Files were not included in a snapshot error message
- Fix: Compression headers loss for S3 Compatible (including AWS Snowball Edge) storage
- Fix: Retention policy does not work correctly in IBB mode
- Fix: Custom retention policy does not work correctly on hybrid backup plans
- Fix: Adding a new network path revokes all other sources
- Fix: "The given key was not present in the dictionary" error
Backup Agent for macOS & Linux 2.10.1 (05-Nov-2019)
- macOS Catalina support
- Full disk access support
- Fix: Backup to Wasabi fails in several cases with "The AWS Access Key Id you provided does not exist in our records" notification
- Fix: SQL errors occurrence after product update
- Fix: cbb addAccount command error
Backup Agent for macOS & Linux 2.10.0 (15-Oct-2019)
- Direct object restore from S3 Glacier
- Saving and sending logs in the latest backup plan run
- Azure destinations support is expanded. Currently, the following destinations are supported:
- Azure Stack
- Azure Germany
- Azure China
- Azure Government
Backup Agent for Windows 6.2 (25-Sep-2019)
- Item-level restore for MS Exchange 2013/2016/2019 (beta)
- Restore VMDK or VHDX from VMware/Hyper-V backup
- Bandwidth throttling across all plans
- Real-time improvements (support of Shared folders, NAS storage, Microsoft Office files)
Management Console 4.5.1 (12-Sep-2019)
- Storage limit now allows restoring from S3 Glacier by default (Fix: "Restore limit is exceeded" on restore)
- Fix: Export to CSV of Backup History took only 50 records
- Fix: Storage Usage Report is being sent in HTML even though it was requested in CSV
- Fix: Last start/Next run time in Group Report did not take timezone into account
- Fix: "Keep number of full backups" was an incorrect name of the option - it is named and works as "Keep number of versions" now.
Backup Agent for Windows 6.1.3 (05-Sep-2019)
- Fix: File backup to local storage crashed with "Arithmetic operation resulted in an overflow"
- Fix: "Could not find a part of the path" for a path with a specific symbol in the end
- Fix: "Absolute path information is required" during backup or repository re-init
Backup Agent for Windows 6.1.2 (22-Aug-2019)
- Fixes for master password option ("Plan file signature is invalid", Consistency check failure)
- Fix for Backup Support Pack installation issue
Management Console 4.5 (14-Aug-2019)
- Backup Support Pack is now turned off by default by security reasons (new option in Settings | General)
- Fix: Backup Support Pack did not work within the backup agent
Backup Agent for Windows 6.1.1 (06-Aug-2019)
- Azure Stack support
- Synthetic Full for S3-like storage
- Ability to exclude disks and files for Hyper-V backup
- Restore verification for image backups (BETA)
- Backup schedule improvements (Block-level / Incremental)
- Support of AWS Hong-Kong region
- Support of AWS Europe (Stockholm) region
- Master password security enhancements (including protection of CLI)
- Fix: High memory consumption on data purging
- Fix: Image-based backup failed if selected partitions were changed after plan creation
- Fix: Handle "space" and "dot" symbols in folder/file path
- Fix: Image backup to network share failed with "The handle is invalid", "Device is not ready" and "Cyclic redundancy check"
- Fix: Ability to uncheck files that no longer exist to avoid "File not found" errors during the backup
Management Console 4.5 (06-Aug-2019)
- Option to delete computer (Remote Management)
- Scheduled reports: customization of Group Report, custom Subject name
- Enhanced Monitoring and Backup History pages
- Azure Stack support
- Pre- and post-actions for Mac/Linux
- Capacity Report: filter data for administrators
- View Purchase History permission for administrators
- ConnectWise: option to update open tickets and create new if tickets are closed
- Support of AWS Hong-Kong region
- GApps: support of Wasabi storage, storage limits, enable/disable global admin access
- Enhanced Help
Backup Agent for macOS & Linux 2.9.2 (24-Jul-2019)
Fixes only:
- Backup with encryption failed due to the chunk size limitation
- Backup failures after waking up from a sleep mode
Management Console 4.4.4 (09-Jul-2019)
- API: ability to add Wasabi and Minio storage account
- Other API fixes
Backup Agent for macOS & Linux 2.9.1 (01-Jul-2019)
- Support of AWS Hong-Kong region
Management Console 4.4.2 (29-May-2019)
- Improvements to data deletion
- ConnectWise-related fixes (unable to log in, create tickets)
Backup Agent for macOS & Linux 2.9 (13-May-2019)
- Pre and Post actions in Backup Plans
- Skip Folders in Backup Plans
- Direct upload to Amazon S3 Glacier and S3 Glacier Deep Archive
- Support for S3 Intelligent Tiering storage classes
Backup Agent for Windows 6.0.2 (29-Apr-2019)
- Direct upload to S3 Glacier Deep Archive
- Fix: Automatic startup of the service does not work
- Fix: Restore files from Google Cloud are corrupted in some cases
- Fix: File restore from S3 (Infrequent-Access) stuck
- Fix: Locally deleted folder is restored regardless of "Track deleted files" (on) and "Restore deleted files" (off)
Management Console 4.4.1 (29-Apr-2019)
- Direct upload to S3 Glacier Deep Archive
- Fixes (data deletion, 2FA code generation)
Backup Agent for macOS & Linux 2.8.2 (11-Mar-2019)
- Support for Azure Shared Access Signature
- Support for Wasabi Simple Token Service
Backup Agent for Windows 6.0.0 (05-Mar-2019)
- Direct upload to Amazon S3 Glacier
- Resuming Image-based and MS Exchange backups
- Storage-specific retention policies in Hybrid backup
- Support of Amazon S3 Intelligent-Tiering storage class
- Support of Wasabi EU region
- Support of Microsoft Azure Share Access Signature (SAS)
- Support of AWS Security Token Service (STS) for Wasabi
- Seeding backup data by external transfer appliances
- Image restore improvements
Management Console 4.4 (05-Mar-2019)
- Direct upload to S3 Glacier (through storage class)
- Support of Microsoft Azure Share Access Signature (SAS)
- Support of AWS Security Token Service (STS) for Wasabi
- Remote Management: Export to CSV
- Remote Management: Indicating repository synchronization is in progress
- Option to Synchronize Repository before run backups (Pre/Post Actions)
- Support of Amazon S3 Intelligent-Tiering storage class
- Enhancements for Backup History reporting
- Administrators: Show/hide Backup History report permission
- Support of AWS Europe (Stockholm) region
- Support of Wasabi EU region
- Detailed report is always for plan notification
- Swedish language for Notification emails added
Backup Agent for macOS & Linux 2.8 (26-Feb-2019)
- Detailed Report
- Wasabi eu-central-1 region
Backup Agent for macOS & Linux 2.7 (15-Jan-2019)
- Amazon S3 Stockholm region
- Wasabi us-west-1 region
Management Console 4.3 (19-Dec-2018)
- Backup History Visualization
- Email Customization for VMware, MS Exchange, and MS SQL backup plans.
- Chain backups in Remote Management
- Added the warning status for backup and restore plans
- Added IP addresses to Audit Log
- Added the ability to assign a new storage to users after specifying credentials
- Enhanced Home Page design
Backup Agent for macOS & Linux 2.6.1 (5-Dec-2018)
- B2 application key
- Amazon S3 One Zone-IA storage class
- Retry requests if server is inaccessible
- Failure on backup of files with special characters such as diacritics in the name
Backup Admin 1.1 for iOS (5-Dec-2018)
- Support for iOS 12.1
- Support for the new iPad Pro
- Design improvements and bugfixes
Management Console 4.2.4 (29-Nov-2018)
- Support for Microsoft Azure Archive and Cool storage tiers
- Support for the following Azure account types: Azure Germany, Azure China, and Azure Government
- Single sign-on for ShareIt as well as numerous payment enhancements
Backup Agent for Windows 5.9.4 (26-Nov-2018)
- Enhanced Hybrid Backup
- Support for 1-click Upgrades
- Support for Microsoft Azure Lifecycle Policy
Management Console 4.2.3.1 (7-Nov-2018)
- Added encryption information in the MBS Windows Agent when restoring to cloud
- Volume discount percentage when purchasing licenses
- Automatic HTTPS binding for URLs created by Office365 / G-Suite providers
Management Console 4.2.3 (22-Oct-2018)
- Support for BackBlaze B2 application keys
- All-new EC2 backup and restore functionality
- Support for Amazon One Zone-Infrequent Access
- IP address whitelist for restricted access to the MBS Management Console
- Remote Management: ability to enable the Track file deletes option
- Remote Management: ability to save backup plan configurations to the storage for macOS & Linux
- Remote Management: Enhahced System info view
Backup Agent for Windows 5.9.3 (12-Oct-2018)
- Support for EC2 Backup
- Various bugfixes
Backup Agent macOS & Linux 2.6 (21-Sep-2018)
- Block-level Backup
- Support for macOS Mojave
Management Console 4.2.2 (3-Sep-2018)
- Enhanced and streamlined ConnectWise integration
- Support for Finland region in Google Cloud
- Ability to search through accounts when editing
- Ability to search through companies when adding one to an administrator
- Enhanced user deletion window
- Enhanced license auto-renewal mechanism
Backup Agent for Windows 5.9.2 (21-Aug-2018)
- Support for synthetic backup for Wasabi
- Support for VMware vSphere 6.7
Backup Agent for macOS & Linux 2.5 (23-Jul-2018)
- Backup and Restore of plans
- Enhanced retention policy settings
- Web UI improvements
- Expanded logging level settings
- Enhanced sheduling
Backup Agent for Windows 5.9 (20-Jun-2018)
- Local Deletes Tracking
- Backup Storage Capacity Report
- File-Level Backup for VMware
- Restore-only mode
- Support for Amazon One Zone-IA
- Ability to select GP2 EBS when restoring to EC2
Management Console 4.2 (9-Jun-2018)
- Support for S3 Osaka-Local region
- Ability to create a pool of licenses for a particular company
- Ability to assign a particular license from a particular transaction to a particular computer
- Group actions for licenses
- Ability to disable automatic renewal of expired licenses from the pool of existing licenses
- Integration with OptiTune
- Ability to add file system accounts via API
- Ability to unhide hidden computers in RMM